Rated 3.8 out of 5 by 497
Rated 5.0 out of 5.0 by ginganinja Quality break
This hotel is fantastic, the staff are so friendly and provide excellent service. Always willing to go the extra mile. Location is central with all transport links within 50meters.
The pool is a sun trap and even with temperature at low 60's , it felt very hot by the pool
July 4, 2015
Rated 5.0 out of 5.0 by pedro1900 Good hotel for the price, great staff
Traveled to SF for several days of business, and while the hotel was several blocks from the convention center that worked in my favor as the walk was my exercise. The hotel staff was excellent, price was reasonable for being in the heart of downtown SF though the food prices are high. Room was comfy, though outside traffic, etc. noise was high. Unfortunately, especially on the Mission Street side a half-block away, the surrounding area is not comfortable to be in, nor clean, etc. I will repeat though, the staff were all very professional and helpful in every way and I felt safe and comfortable inside the hotel. It is also convenient to the Civic Center BART station and a half-block from Market Street. I'd stay again.
July 2, 2015
Rated 5.0 out of 5.0 by DrJN Always a pleasure to stay here!
Haven't been back to this hotel in over 1.5 years. Glad to see that they have not lost their great customer service and the Executive levels now include soundproof windows, making it much easier to sleep through the night!
Construction is occurring in the area but not too much of a bother. Really convenient to BART and MUNI... just 1/2 block away, along with a Starbucks around the corner :-)
Thank you! I look forward to a return visit!
July 2, 2015