Rated 3.9 out of 5 by 665
Rated 4.0 out of 5.0 by Rick303 Nice hotel
We stayed at the civic center Holiday Inn for the Super Bowl weekend. It's a very nice hotel, even given it's location in a less than desirable area. Even though the area is overrun with homeless people (as is much of San Francisco), we never felt uncomfortable in the hotel or immediate area. The staff were all very friendly and made us feel welcome. Overall, I'd say our stay here exceeded my expectations.
February 11, 2016
Rated 4.0 out of 5.0 by TVtraveller Super Bowl Week
We really enjoyed our stay during the Super Bowl week. The front desk staff members are extremely friendly and helpful when you have questions. We were in a remodeled room, so everything was fresh and new. The beds and pillows are really comfortable. I have only good things to say about our room. The only problem was lack of hot water during the morning hours for our showers. We stayed 9 nights and we had a hot water problem 2 mornings during our stay. I didn't contact the front desk because I'm not sure if they could have corrected the problem. Overall, the hotel was a good experience for us.
February 10, 2016
Rated 5.0 out of 5.0 by Theo18 Great Staff
I stay at this hotel for business. The location is very convenient, although it is not the nicest neighborhood. BART is just outside the door and it is an easy walk to Union Square. The staff, particularly the front desk staff are great. Very helpful.
February 7, 2016