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Rated 4.0 out of 5 by 702 reviewers.
Rated 4.0 out of 5.0 by Separate Building The second building is too removed from parking and pool. No front desk staff most of time or concierge. Yet room rates the same March 29, 2013
Rated 5.0 out of 5.0 by Hotel Experience I have stayed at his property before and would happily recommend it if you want to be close to Fishermans wharf. March 29, 2013
Rated 5.0 out of 5.0 by Must stay Hotel in San Francisco I recommend to anyone staying in SF to seriously consider this Holiday INN at Fisherman's Wharf. Best service, food and convenience to the wharf itself. Staff is very accommodating. I would go back there. March 26, 2013
Rated 4.0 out of 5.0 by Overall satisfying My family vacation stay was overall satisfying...... March 26, 2013
Rated 4.0 out of 5.0 by The beds were very comfortable. The location was close to everything that we need, piers, travel tours, rental cars, and great places to eat. March 25, 2013
Rated 4.0 out of 5.0 by Nice location :-) Location was nice but the only problem was the parking fee... $40+tax is a bit too high..... Overall,, nice hotel :-) March 23, 2013
Rated 5.0 out of 5.0 by My Stay in San Fran Room was very clean ,staff was very nice ,only complaint is that $45.00 a day parking they charge a day is a little much. March 23, 2013
Rated 5.0 out of 5.0 by Holiday Inn, Fisherman's Wharf, San Francisco I don't know why this hotel is only 3 star, as it seems to have everything necessary for a 4 star. We were very comfortable, lovely room, if a little noisy aircon, and very noisy dustmen in the early hours. Ask for a room not facing Columbus Ave! It is only a couple of blocks from Fisherman's Wharf, so is very handy for all attractions. There is a 24 hour Denny's, which is very handy for a late arrival if you haven't eaten on the plane, we used it then and also for lunch before returning to the airport. We didn't use the hotel restaurant, but the bar was fine, and quite good value for USA. (compared with our home in Spain!) I would certainly recommend this hotel, and would return if I were to visit San Francisco again. March 21, 2013
Rated 5.0 out of 5.0 by Great Fisherman's wharf option It's not the newest hotel in the area, but the staff are friendly and except for the expensive parking ($45 a day) it's good value. I've stayed a few times and every time have enjoyed the hotel. It's clean and well located. March 20, 2013
Rated 3.0 out of 5.0 by OK for business but not great for families Room was a bit small but clean. Helpful cleaning staff got more blankets and towels. I was upgraded to the 5th floor with the business center and a small frig as a priority club member - still a pretty standard room in my book. Noisy hall due to group of young overseas tourist group including banging on random doors down the hallway. Requested a roll away bed so our daughter could have her own bed (as listed on website) but told they don't give them out anymore due to fire codes. Offered to book me a second room as a "discount" price. Had we known roll away was not an option (again as stated on hotel website) we would have stayed somewhere else. Breakfast buffet was nice but very expensive. March 19, 2013
Rated 4.0 out of 5.0 by Great Location and Clean I appreciated staying in a clean hotel, with a great location. My family of six could very easily walk to many sites. We like to have our breakfast in the hotel and then go for the day but we had only one breakfast at this hotel. The prices for breakfast are not family friendly at all. The food was good but way over priced. We found another place for half the price and ate there for the rest of our stay. Also, noticed other guests doing the same thing. For this hotel I would say Sleep but don't Eat there. March 18, 2013
Rated 4.0 out of 5.0 by Great location. The location is great - right next to Fisherman's Wharf. It's a little pricey and you have to pay for parking, but it's clean and the underground parking felt very secure. March 18, 2013
Rated 5.0 out of 5.0 by Great location This was an overal good stay at Holiday Inn Fisherman's Wharf. You cannot beat the location, close to everything. March 16, 2013
Rated 5.0 out of 5.0 WONDERFUL Can't believe how nice everyone and everything was. The location to the wharf was also great and the concierge was wonderful. However that was my 1st stay as a Priority Club Member and was not made aware of the extras that I was entitled too. You are right I did not read it until I got back home. March 13, 2013
Rated 1.0 out of 5.0 by Poor customer service This hotel had a poor customer service. At check in the clerk did not give any importance and was not aware what was a Platinum member, she was in a rush and kind of rude. The maids will knock once and open the door fast, if you did not get the lock they can get in fast and unexpected, also they start this early in the morning, and almost every 30 minutes until you leave. The rooms are old and the A/C very noisy. Bad experience over all March 12, 2013
Rated 5.0 out of 5.0 by Great view and close to everything in Pier 39 I couldnt recomend this place any higher. The service was warm and accomodating and provided a great stay for our honeymoon. Pier 39 was blocks away so you can just park your car in their lot, walk and enjoy what San Francisco has to offer. A must if you would like a pleasant stay near the embarcadero. March 11, 2013
Rated 3.0 out of 5.0 by Excellent Location! This hotel is in an excellent location for visiting the wharf, waterfront attractions and getting on the famous street car. However, the walls are paper thin and you can hear everything. While we loved the idea of having a street / park view, we didn't sleep at all because of the noise of trucks and pedestrians. Breakfast is too expensive. March 11, 2013
Rated 1.0 out of 5.0 by Nice, but lots of little issues mean I won't return The location is great, as it is right by Fisherman's Wharf. It is also nicer than some of the other properties in this area, as many are fairly old and living off their location. But this building was nice, and the rooms were clean and fairly spacious. I'm a Priority Platinum member but there was nothing that recognized this. I was surprised that I didn't get a newspaper each morning as I do at other Holiday Inn properties. The flatsceen TV in the room had seriously bad settings. I rented the movie Zero Dark Thirty and the TV was so bad that many parts of the movie the screen was just plain black. If I had a remote control for the TV, I could have changed the settings, but they only have that silly remote that controls in room movies, etc. I called the front desk but they couldn't send anyone up to fix the TV. I asked the front desk to call me a cab, and they told me just to stand on the corner and wave my arm, as many cabs go by. I found that a bit degrading. The Starbucks in the main hall was nice, but they need more than one person working there. With only one person in front of me in line, it still took over fifteen minutes to get a coffee. Talk about annoying. The fitness room may as well not have existed. No treadmills, and just a few steppers that are so close to each other that you'd bump elbows if someone was on the piece of equipment next to you. So, it was a decent hotel, but it didn't provide anything that made the stay memorable or want me to return. March 8, 2013
Rated 5.0 out of 5.0 by Perfect location The front desk staff was very friendly and helpful! The room was very nice, clean and comfortable. The location was perfect - within walking distance of everything along the waterfront area! Lots of great restaurants, etc close by. The end of the one cable car line was only a couple of blocks away. The Alcatraz tour pier is within walking distance. Lots to see and do in the immediate area! March 8, 2013
Rated 5.0 out of 5.0 by Excellent!!! Had the chance to stay more than once at this hotel. Location, service, rooms, kindness of the staff I would say unbeatable but never had the need to compare. If asked, the only two things that do not make it perfect are... Parking price and breakfast price. Cheers!. I would stay again at your place! And the reception area and room area staff were very friendly and kind. March 7, 2013
Rated 5.0 out of 5.0 by Good location, Great staff This is a very nice property in a great location, one block from the Wharf. There is handy access to all of the SF attractions by foot, cab, or cablecar. The rooms were large, particularly relative to many SF hotels, and decently appointed. The staff was particularly attentive, always ready to help with directions and suggestions. A stay that I would gladly repeat. March 6, 2013
Rated 4.0 out of 5.0 by super stay stayed for a 6 night stay 2 adults and 2 children found room clean and comfy location spot on transports restaurants all with minutes. staff great hardly any street noise and wifi no problem. overall great stay. March 6, 2013
Rated 4.0 out of 5.0 by Nice hotel and location for my business The hotel was very comfortable and the staff very accommodating. Was a great place to stay on business and enjoyed the business floor. Although I had difficulty getting wireless in my room on the 5th floor it worked just fine in the business lounge. I certainly enjoyed the location for entertaining in the evening and not having to use the car. I will definately stay again on my next trip to San Francisco which is monthly. March 3, 2013
Rated 4.0 out of 5.0 by Front Desk Staff very helpful The front desk staff was very helpful and helped me with a special request. Very pleased with their service. The room was comfortable, but I wish I could have made it colder. The thermostat seemed to have limited affect. March 3, 2013
Rated 5.0 out of 5.0 by Awesome Updated, great loction very close to cable car stop, cvs, walgreens, towncar tranfer to SFO Airport for same 55.00 cost for taxi ride. First time in SFO for my friends that were with me. They loved the location. I have stayed here before and will stay here again. . March 2, 2013
Rated 4.0 out of 5.0 by Breakfast Breakfast way too pricey.... should be half the price the current charge per person, it's prohibitively expensive even for a business traveler.....let alone a family.... compared the breakfast cost to dinner pre-fix menu, it just doesn't add up......over all service at the hotel was very good..location ideal for many opportunities to do for a visitor.... March 1, 2013
Rated 4.0 out of 5.0 by Very good location and good value for money Have used this property before. Location is very suitable for my requirements. Room very comfortable and free wifi a plus. Will probably use this property on future visits to San Francisco. February 28, 2013
Rated 5.0 out of 5.0 by Lovely stay First time staying SF and I will book this hotel on my next trip back to SF. Great staff, very comfortable, excellent value and close to everything. February 27, 2013
Rated 4.0 out of 5.0 by Good location The location is good with easy access to public transport and food. Nice clean room even though the overall facet is a little bit old. February 26, 2013
Rated 1.0 out of 5.0 by San Fran has better places to stay than this one During check in, rep was unprofessional speaking with poor English, confused our reservation with another guest. Before asking us additional questions, called the other guests room to sort out confusions...really. Parking cost was outrageous. Contact housekeeping to come to our room at check in to do a reclean, room dirty. My reservation was for 3 people, room not stocked for 3 people at check in with coffee, towels, etc.. Hotel needs serious remodel for the cost. Food served was diner quality at a fine dining cost. I used a lot of points to treat myself to a stay and was so disappointed about the level of treatment at this hotel. Traveled the rest of the week down the CA coast and was upgraded, felt appreciated and given the service that I have come to expect from Holiday Inns. February 25, 2013
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