Rated 4.0 out of 5 by 984
Rated 5.0 out of 5.0 New Favorite Spot
We were looking for a hotel near Fisherman's Wharf. We have two children (5 & 9) and wanted to minimize our walking to get around the touristy area of San Francisco. It was easy to pick this hotel based simply on the location. However, we were surprised to find a very clean, crisp hotel, with exceptionally friendly and accommodating staff.
March 29, 2015
Rated 4.0 out of 5.0 by Stanfamily Good location for tourists
Great location for tourists. Enjoyed walking to italian restaurants on Columbus. Denny's restaurant in the wharf building is overpriced for Breakfast and offers no discount to hotel guests. Food/beverages very pricey- we went elsewhere. Front desk a bit surly when my wife asked for a free drink coupon for me being a Platinum member (I'm a platinum member but booked room under her name due to current Step into night promo).
We were mistakenly identified as another family (platinum family) at check so the fault lies with the front desk not us.
March 29, 2015
Rated 4.0 out of 5.0 by bupha clean
guest services top notch, accommodations could use some updates.
March 28, 2015
Rated 1.0 out of 5.0 by Spinmomma Stay Someplace else
Our room smelled strongly of urine and if it wasn't for the location, we would have moved hotels. There are other area hotels at the same price but were full. This is the first holiday inn that I've ever stayed at that didn't have free coffee for guests in the morning. And the mattress and duvet were so overly used and worn. We asked for a handicap room (as my daughter uses a motorized wheelchair) but we didn't want a roll in shower because she can't use it with a motorized chair and the check in clerk did not even listen. The street noise was so loud we couldn't even hear the TV part of the day. This room should be for storage only. Please start with ripping out the carpet and putting room filter on the air circulation blower!
March 28, 2015
Rated 3.0 out of 5.0 by Green DOL Literie , isolation phonique--
Bonne literie, mais malheureusement chambre mal isolée sur l'aspect phonique, que ce soit les bruits de la rue ou internes à l'hôtel (fenêtres et porte à revoir d'urgence).
Personnel assez courtois, mais les procédures administratives sont trés longues (check in/out) avec trop peu de personnel pour évacuer le flux de client efficacement. Sentiment de lenteur.
March 25, 2015
Rated 4.0 out of 5.0 by Mazamaza Great location and attentive staff
This hotel is convenient and a good home base for those who want access to all sights, attractions, restaurants and night life in SF.
I found the staff to be accommodating, generally nice and pleasant not aggressive looking to get a tip or make you feel that they are doing you a favor.
The rooms were clean, bed is comfortable, shower and bathroom is great but the furniture is looking a little dated.
In comparison to all the other hotel out there I think the rooms are a little expensive but then again you are paying for the location.
March 24, 2015
Rated 4.0 out of 5.0 by Tristanoy 空调太吵了
March 23, 2015
Rated 4.0 out of 5.0 Value for Money and Convenient
A well appointed Holiday Inn, conveniently located near to Fishermans Wharf and all that has to offer. Good quality breakfast and helpful staff.
March 22, 2015