Rated 5.0 out of 5.0 by 1Britt Great staff and location
It is a great location and the staff was very helpful and recommended some great places to eat.
April 13, 2013
Rated 1.0 out of 5.0 by Elizabeth123 Nightmare!
I had a terrible stay in this hotel.
None of my request were accommodated.
There was urine on my mattress when we got it.
The hallway reeked of weed, which seeped into my room.
My door was opened in the middle of the night! Though, it was locked. Unsafe! Terrifying!
Contacted management and corporate regarding all my issues, all I got was a unsympathetic "sorry".
I am VERY disappointed and will not be returning to a Holiday Inn.
April 13, 2013
Rated 4.0 out of 5.0 by Sheree Nice room, noisey
We really enjoyed our stay. The staff was very friendly. Housekeeping greeted us each morning, with a "good morning" and a smile. We are early risers and enjoyed having our room made up early, while we were out to breakfast. The location was perfect. The only draw back was the noise. The windows are old so it sounds like they are open. The tour busses met under our window, also the service entrance was under our window . I would still choose the same room, because the view was better than most. The views are not great.
Over all I would stay here again.
April 12, 2013
Rated 5.0 out of 5.0 by AnaBanana Great location
I was here for the RNR 1/2 marathon. I liked the location of the Hotel as it was only blocks from the start and finish line. If ever I do this event again this is the Hotel I will stay at. The only problem was the price of parking but I guess everywhere in the city is pricey for parking.
April 12, 2013
Rated 5.0 out of 5.0 by Katehg Great location!
I am a San Francisco resident and was having a girls' weekend in the city. I didn't want to stay downtown as I don't really like the crazy hustle and bustle in the heart of the city but rather the calmer feel on the outskirts. We parked our car and never used it again. We were a cable car ride away from Union Square and we either walked or took an inexpensive cab ride anywhere else we went.
The price of the hotel was so affordable and the staff so accommodating and helpful.
My out of town guests were equally pleased.
April 12, 2013
Rated 5.0 out of 5.0 by paulilla excellent ubication and good hotel
Ithink is a very good hotel, very well ubicated, the neightborhood good!!!... I really enjoy my stay!
April 11, 2013
Rated 4.0 out of 5.0 by LadyDi13 Awesome location
Enjoyed our stay at this hotel. Our room was always clean. Hotel staff were very friendly and helpful. Our room looked out onto the street so it was a bit noisy, but we had a great view of Alcatraz from it. The location was great for catching the bus and cable car for touring around the city.
April 10, 2013
Rated 4.0 out of 5.0 by CDLR Excellent Location
The hotel is a few blocks from Pier 39, so you can walk to a good sites, souvenirs, restaurants.
April 10, 2013
Rated 5.0 out of 5.0 by WorldTraveler1000 Great choice
This hotel had easy access to Fisherman's Wharf and the piers where many tours started. I felt very safe walking in this neighborhood and along the wharf. It also had easy access to public transportation and a variety of good restaurants. Great choice!
April 9, 2013
Rated 5.0 out of 5.0 by ELS763 Great location and excellent breakfast
Really enjoyed our stay at the Holiday Inn Fishermans Walk which was conveniently located and had an excellent comprehensive breakfast buffet. We will definitely return to San Francisco and to this hotel. I would recommend this hotel to anyone looking for a convenient base in the Fishermans Wharf area.
April 9, 2013
Rated 2.0 out of 5.0 by Angie0121 Noisy, unresponsive staff
We had a problem right from booking when tried to stay or 6 days instead of 7. The booking agent could not understand we were leaving for 1 day and coming back. When we did leave and come back our breakfast was not included as discussed when booked. On the second part of stay we had neighbors smoking marijuana among other things. We complained as we have a 3 and 8 year old who had to inhale these smells. I let the front desk know and they advised they have no control over this that the guests will get fined. I don't understand why these people wouldn't be thrown out immediately as it is against policy. Those signs that say " if you aren't happy with our hotel, you will be looked after" is not true. Stayed at holday inn express in December, way better place!! Would not recommend this hotel we stayed at. Very unimpressed!!!
April 8, 2013
Rated 4.0 out of 5.0 by Buckethead1 Great Service
Parking is to expensive.
Need an outside hot tub. Location is great.
April 5, 2013
Rated 4.0 out of 5.0 by Bobbie44 WHY SO NEGATIVE?
I am not sure why this hotel received bad ratings...its SF it could be worse. It was a standard hotel with all of the standard amenities. We had a good experience the only complaint I can say is the parking but thats a given in SF not necessarily a reflection of the hotel. I was happy with my stay & will probably stay there again!
April 4, 2013
Rated 5.0 out of 5.0 by PhillyZ Lovin San Fran
The Holiday Inn-Fisherman's Wharf was a great hotel with a great location. Check-in/out smooth and easy, parking easy to get in and out of, staff courteous and accommodating, rooms clean, beds comfortable. The best too is its location. It is In walking distance to so much, including the Wharf, Ghiradelli Square, piers, Alcaltraz cruises, Lombard Street, Trolleys, shopping. No better place to be!! You can't ask for more than this!!
April 4, 2013
Rated 5.0 out of 5.0 by Celia54321 Just what we needed
Hotel was convenient for walking around the tourist areas. Room was clean. Beds were comfy. Wifi worked well. Nice to have 24 hour parking - even though it was expensive. Nice to have the 24 hour Denny's even though it was expensive. We got a good discount on the room rate purchasing through the website so that always makes the experience better.
April 4, 2013
Rated 3.0 out of 5.0 by Brenna Adequate, not exceptional
Bed was okay. I've had worse and better. We booked a room with a sofa sleeper and one bed for three people, we had to request bedding and pillows for the sofa sleeper . I would expect a full service hotel to anticipate these needs. Pillows were great! Both soft and firm to choose from. Comforters they have are way too hot, needed a lighter weight blanket. Bathtub faucet dripped, making a pretty nice puddle that was noisy if I didn't go pull up the stopper that housekeeping kept replacing. Found our window open upon return one day, although safety brochure suggests leaving them closed. Nothing appeared missing. Felt safe in this location even though I was traveling with 2 children without my husband. Room was clean. 2 power strips were in the room, which was handy for all of our electronic devices, especially after we figured out the outlet on the lamp doesn't work once the lamp is off. Adjustable brightness nightlight built into hair dryer was nice, so bathroom light didn't have to stay on. :). Breakfast at $21 for adults and $13 for kids was ridiculous! We got pastries at the coffee kiosk in lobby. They were okay. My question is, if Holiday Inn Express down the street serves FREE breakfast, and their patrons get free access to this pool and concierge services, why can't patrons get a free breakfast at the Express hotel? Nice area of town. Didn't feel overly nervous even though I am not used to living in big cities. Parking...I see a lot of complaints about the price. Although I find it pricey, it also seems comparable to the 18.00 I paid for 4 hours at the California Academy of Sciences. ALL parking in San Francisco is ridiculous. However, I found the hotel underground parking clean, well lit and easy to navigate. Upon our arrival, about 5:30 pm, we found dirty dishes sitting outside our room, but room was clean. Tiny coffee pot in room produced yellow coffee. Hot water dispenser in computer area on the floor put out only lukewarm water. Many full cups sat atop it indicating there was a problem. Computers provided on our floor did not have good Internet connections.
April 4, 2013
Rated 2.0 out of 5.0 by PS709 Front Line
When a person visit an area the front staff sets the tone. On my initial contact the lady met with professionalism and help me with my enquiries. After that the gentleman at the front desk didn't have the any interest in hearing my concerns.
April 4, 2013
Rated 5.0 out of 5.0 by Simons482003 Great location and staff
We stayed at the hotel for 5 nights. The location is excellent to both the wharf and into the city by the tram.
What makes the hotel is the staff they are so helpful and friendly. Would recommend the hotel to anyone.
April 3, 2013
Rated 1.0 out of 5.0 by Sally2 location
Very nice hotel overall and convienent to good places to eat and transportation to various places in city
April 3, 2013
Rated 4.0 out of 5.0 by catlb good choice
We were happy overall. Good price including parking found online.
Location is excellent. Hotel is nice, clean and pretty.
Bed was not good.
Food in restaurant was expensive and not very good.
April 2, 2013
Rated 5.0 out of 5.0 by uncleAl Great service and nice room
We only stayed a couple of nights but it was very relaxing and close to everything we wanted to see.
March 31, 2013
Rated 5.0 out of 5.0 by pipes48 Everything was fantastic
The room was quite, comfortable, and clean, and maintained when we stepped out for the day, best pillows ever experienced in a hotel. It was conveniently located to all the site seeing attractions, we wanted to see and more. The staff was friendly and helpful when needed. Best burger place: In & out burger, close to cable cars, Harley Davidson shop, Fisherman's Wharf, Pier 39, Walgreen's, and more, everything was in walking distance. What a memorable time, for me and my family, thank you :)
March 30, 2013
Rated 3.0 out of 5.0 by niraj123 Ok
Good comfortable stay, excellent location but horrible room view
March 30, 2013
Rated 4.0 out of 5.0 by Windcliff24 Separate Building
The second building is too removed from parking and pool.
No front desk staff most of time or concierge. Yet room rates the same
March 29, 2013
Rated 5.0 out of 5.0 by swb1 Hotel Experience
I have stayed at his property before and would happily recommend it if you want to be close to Fishermans wharf.
March 29, 2013
Rated 5.0 out of 5.0 by lmora45 Must stay Hotel in San Francisco
I recommend to anyone staying in SF to seriously consider this Holiday INN at Fisherman's Wharf. Best service, food and convenience to the wharf itself. Staff is very accommodating. I would go back there.
March 26, 2013
Rated 4.0 out of 5.0 by wefwire Overall satisfying
My family vacation stay was overall satisfying......
March 26, 2013
Rated 4.0 out of 5.0 by farmgirl2 The beds were very comfortable.
The location was close to everything that we need, piers, travel tours, rental cars, and great places to eat.
March 25, 2013
Rated 4.0 out of 5.0 by Abelgc21 Nice location :-)
Location was nice but the only problem was the parking fee... $40+tax is a bit too high..... Overall,, nice hotel :-)
March 23, 2013
Rated 5.0 out of 5.0 by Wade151 My Stay in San Fran
Room was very clean ,staff was very nice ,only complaint is that $45.00 a day parking they charge a day is a little much.
March 23, 2013