Rated 3.9 out of 5 by 721
Rated 3.0 out of 5.0 by sanfrantraveler tends to be noisy and hig price breakfast
The hotel is belowing in qualitity then most holiday inns. The room was very nice. Howevery being on the 5th floor it sounded like you were standing on the street. The television and internet were poor. The wireless internet was non existant, you couldn't even check email. The breakfast in the morning is very expensive and very poor. The items not made ready to eat were cold and hard. I wouldn't stay at this proprty again. The pool wasn't heated and was very cold.
The room had a great view of Alcatraz though.
July 22, 2014
Rated 5.0 out of 5.0 by Denise625 Outstanding staff and overall experience
From the moment we were greeted by Mary, at the front desk, to the day of our departure with sweet well wishes by our housekeeper, we totally enjoyed this stay. Mary recommended a place to stay, allowed us to check in early, provided great directions for activities out first day, and upgraded our room. Anytime we needed a cab, one was flagged for us in under a minute. In addition, our last day was my birthday and the staff held our luggage until we returned from our Golden Gate adventure. The room was clean and comfortable but the staff truly make this hotel the best we've stayed in in quite some time!
July 21, 2014
Rated 5.0 out of 5.0 by Thurminator Awesome!!
The location and service here are fantastic. Easy walk to Fisherman's Wharf and Pier 39, Close to two trolley lines and plenty of Bus Tour pick ups. Couldn't have had a better location for my 3 and 18 month old girls!
July 21, 2014