Rated 3.9 out of 5 by 508
Rated 1.0 out of 5.0 Poor Customer Service & Dirty Room
The worst IHG experience I have ever had. Park your car, go inside, listen to the bell boy joshing loudly with his mate who is waiting for him to go for Pizza and who coincidently had just 'cut me up' on the road outside and then mouthed abuse at me, stand around waiting for the 2 desk staff! #at 6pm in the evening# one of whom was dealing with a couple of Japanese women who wanted, and were getting, immense detail of how to get to the local store #so what's the bell boy for?#, eventually get to check in, no recognition of my Platinum status, then told I had to go back out to the car park to leave my ticket in the car, $55 for overnight parking on top of the already high overnight room rate, up to the room, very tired decoration, short black curly hair in the sink, long black hair in the bath, #I'm bald btw so I know it wasn't mine#. Next time I will stay at the Holiday Inn Express around the corner, better service, better décor and lower cost.
December 10, 2013
Rated 4.0 out of 5.0 by Grendel Location
Love the location. Room door was hard to open and close. Shower would not drain.
December 8, 2013
Rated 5.0 out of 5.0 by rg75 Lovely stay.
We expected a lot of FW noise, but no, it was quiet and pleasant. Great staff working hard.
December 7, 2013