Rated 4.0 out of 5 by 723
Rated 5.0 out of 5.0 by cynthiame san fran trip
Great place, just wish breakfast and parking would be free.
July 24, 2014
Rated 4.0 out of 5.0 by SDBeachGuy Great location
I'm IHG Platinum and was checked in quickly, receiving the room I had requested on the 4th floor with a (sliver) view of the bay. The room was fair-sized with decent basic HI furnishings. We were above an alley/parking lot, so the room was quiet and dark while we slept. Housekeeping did an excellent job keeping the room clean and fresh. I liked that the HVAC unit had a setting for "fan only" so we could run that for ventilation and white noise at night (unlike some hotel systems that disturb sleep by constantly cycling on and off). My only two complaints: (1) Sidewalks on all sides of the property were littered with significant amounts of trash throughout our stay. This makes for a bad impression when walking back and forth to the Wharf. Who wants to walk through trash? (2) A larger issue: Wi-fi was so slow that it was almost useless; thankfully we have data plans with our smartphones. When I mentioned this issue at check-out, I was told many guests complain about that, but that nothing could be done about it. Really?
July 23, 2014
Rated 3.0 out of 5.0 by sanfrantraveler tends to be noisy and hig price breakfast
The hotel is belowing in qualitity then most holiday inns. The room was very nice. Howevery being on the 5th floor it sounded like you were standing on the street. The television and internet were poor. The wireless internet was non existant, you couldn't even check email. The breakfast in the morning is very expensive and very poor. The items not made ready to eat were cold and hard. I wouldn't stay at this proprty again. The pool wasn't heated and was very cold.
The room had a great view of Alcatraz though.
July 22, 2014