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Rated 4.3 out of 5 by 481 reviewers.
Rated 2.0 out of 5.0 Not worth the price Was there for a conference that was at the hotel. Would have been nice if there were room rate discounts. The room was clean. I was supposed to get a daily newspaper which I only received on my day of check out. The window shade was stuck in the upright position and i couldn't get them down. I also wasn't offered any breakfast coupons as I saw other people got. Next time will look for another place perhaps less expensive. October 27, 2014
Rated 5.0 out of 5.0 by Great welcome Received a very warm welcome at check-in from Baker. He was incredibly friendly after many flight delays, gave me all the information I needed, and set me up in an amazing 25th floor corner room with views of the city, Alcatraz, and glimpses of the Golden Gate. The room and hotel were very clean and comfortable. One negative was the amount of guests smoking immediately outside the front doors. I had hoped they would be encouraged to smoke further away from the building and the other guests loading/unloading. October 25, 2014
Rated 5.0 out of 5.0 by Completely re-designed lobby gives you a new hotel. The modifications to the entrance, lobby, waiting room, and restaurant make this a totally new hotel. The convention area is now completely separate from the lobby, giving everyone the feel of open-ness and security. October 25, 2014
Rated 5.0 out of 5.0 by San Francisco This hotel is located very close to my meeting location. The staff is very professional and made me feel like a special guest. I felt appreciated. My room and accommodations were top notch. I would highly recommend this hotel to anyone planning on visiting San Francisco. Great location and close to all things. October 24, 2014
Rated 5.0 out of 5.0 by Beautiful remodel I have been staying at this hotel every year for several years now, and the recent remodeling brings it into the 21st century. The rooms are very clean and comfortable; in fact, I think the mattress is more comfortable than my Stearns & Foster at home! It is also nice to see the same, friendly staff every year. Their smiling faces always make me feel welcome. October 24, 2014
Rated 5.0 out of 5.0 Everything ok but both beds were too small for parents and 2 children we were very satisfied and safety! also very good with allgmein in operation! too little chair in the room and please there should be Glasser in bathroom October 23, 2014
Rated 5.0 out of 5.0 by Always treated like a king at the Holiday Inn. This is my 5th time staying at this hotel, and I've always been treated by every staff member like I'm "someone important". The hotel is at the end of a remodel and looks wonderful. I slept so well, the bed was so comfortable, I pulled back the sheets to see what kind of bed I was sleeping on, it's a Beautyrest. October 23, 2014
Rated 4.0 out of 5.0 by Staff & Service Was checked into the wrong room by accident. Mike at the front desk handled the situation perfectly. Enjoyed the upgrade and free breakfast. Also enjoyed the waitress at Saturday lunch on the 18th. Wish I could remember her name. October 22, 2014
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