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Rated 4.2 out of 5 by 411 reviewers.
Rated 5.0 out of 5.0 by Angenehmer Aufenthalt in zentraler Lage Guter Gesamteindruck und freundliches Personal. Gutes Frühstücksbüffet. Parkmöglichkeit direkt imHotel Negativ: Der Frühstücksraum ist zu stark heruntergekühlt, selbst bei ohnehin schon niedrigen Außentemperaturen. Schallschutzfenster wären selbst in den oberen Stockwerken noch angemessen, da der Straßenlärm stark durchdringt. August 18, 2014
Rated 4.0 out of 5.0 by Convenient for business travel The staff are attentive and helpful. The convenience of on site dining, especially for breakfast is a plus, the pricing on the menu items is a little high. The fitness center has a decent variety of equipment, fairly standard at chain hotels. Overall, if you are looking for a good all around hotel for business travel this is a good choice. August 14, 2014
Rated 5.0 out of 5.0 by Awesome View! ALL the staff were exceptionally friendly and helpful. The amazing view from our room of the Bay, Ocean, AND City was STUNNING! August 13, 2014
Rated 5.0 out of 5.0 by Great views, many restaurants and bars nearby Great views of bay, Alcatraz, Golden Gate Bridge, and Marin from high floors, northwest facing rooms. Close to many restaurants and bars on the Polk side of Russian Hill. August 13, 2014
Rated 4.0 out of 5.0 by Central location - but service could be improved Located between the main tourist areas but not really close to any of them, although always easy to get a taxi and only about a $10 dollar ride from Fisherman's Wharf or Union Square. Our room was nice but a little on the small side. The breakfast was expensive and not great quality - both in limited choice and not great quality - but lots of nearby alternatives. Staff quality was mixed - breakfast waiters in particular could be quite surly. August 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed and polite staff Comfortable bed and polite staff. Good for a business traveler as the room has a nice desk and good internet. August 10, 2014
Rated 5.0 out of 5.0 by wonderful experience for our granddaughters One of our granddaughters requested "a tall building with a view". That is exactly what we got, and loved. The service from the front desk to the cleaning staff was fabulous. Everyone was friendly, helpful and very accommodating. We hope to return some day. August 10, 2014
Rated 5.0 out of 5.0 by Friendly Team - Great Location Jimmy and Irene at the front desk were so helpful to us. Facility is in a great location with a bus to the wharf right down the block, as well there are lots of really good restaurants right around the block on Polk and the coffee shop across the street was great. Breakfast at the hotel was really tasty and I didn't need lunch that day due to the large quantity. Bar was very busy and had a fun crowd. August 8, 2014
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