Rated 4.2 out of 5 by 298
Rated 3.0 out of 5.0 by Cherigie Our stay in sfo
Room on the street and pretty noisy even if we were on a high level
Parking daily fees are too much expenses and do not help to provide an overall good price
February 28, 2014
Rated 4.0 out of 5.0 by sterkb24 Good service and location
My stay was what you expect from Holiday Inn's - decent value and comfortable setting. Its not an intercon people.
The staff was very accomidating and even upgraded my room to a city view (Thank you!!). I was there for vacation but I also frequent IHG hotels for work and will continue to do so. Good value for SF and highly recommended.
February 28, 2014
Rated 3.0 out of 5.0 by SoundShake Good hotel in great location
I recently spent three nights at this hotel and found it to be in a great location for getting around town to my meetings and to see some of the sights and sounds of the city. Public transportation is readily available and it's a short jog down to the waterfront - and a personal favorite: Ghirardelli Square. I like to run and it was easy to get to the San Francisco Bay trail going up Van Ness. The hotel itself was good. Their internet did not work for a whole day or so - which was problematic for me to stay in touch with my home office. When it was fixed, it worked fine. The restaurant was undergoing renovations so it had been relocated to part of a ballroom. The setup was fine - they even brought in a bunch of TV's so the patrons could watch the news and Olympics etc. I only ate breakfast there once and it was good. The little shop was also in a temporary space, but seemed stocked well enough, though I hope they get in some breakfast muffins for next time... Staff was polite and helpful. I will stay there again next time I'm in San Fran.
February 25, 2014
Rated 4.0 out of 5.0 by MD34 Great Place
Great Rooms! Great view! I went down for a work related training.My check in experince was not that good.I booked two rooms. One was on a company card the other was on me. She could have any record of the CC auth form I sent prior to my arrival.The FD staff who checked me didn't acknowledge my memership until the end of the check experince.I asked the the agent what time the training started.She told me that there was no event tomorrow.I had to get in detial about the spefice of the event and she finally told me.I like the hotel and the brand, whenever I go back to this hotel I hope I dont have an check in experince like that again.I like the hotel!!Took some great photos I attached a Sunrise pic.
February 24, 2014
Rated 4.0 out of 5.0 by rogue3b Convenient and Friendly
Stayed here for 5 days for a 2-day meeting but I brought my family along for a mini-vacation. The hotel was comfortable and very convenient. I had a car for two-days, but I parked at a garage down ($30 overnight for weekdays, I think $24 max overnight for weekends) the street instead of paying the $40 per night. Otherwise we took public transit - there were several bus lines in the area, and the terminal stop for the California line for the cable car was at the corner (got the multiple day passes). Everyone at the hotel was friendly and helpful. Wanted to especially thank Charles for his help in getting a taxi for me to the airport. The room was nice. Only minor complaint was that the crib I ordered ahead of time wasn't there and it took maybe 20-30 minutes for them to bring it up.
February 24, 2014
Rated 5.0 out of 5.0 by AAnn Great location!
I enjoyed my stay. The rooms were clean, the view beautiful, and the staff friendly. I loved being a very short walk from Starbucks and Whol e Foods as well! Thank you.
February 20, 2014
Rated 4.0 out of 5.0 by Nelson's Nice views
Very nice room and views, but it is a little noisy and could hear people talking in the hallway and in the room next to us.
February 14, 2014
Rated 2.0 out of 5.0 by gpspow55 San Francisco 2/6-2/9
When I arrived the staff was very courteous and I had no problems.
However, the following morning I was trying to get the best way to get to Fisherman's Wharf and the desk staff were vague regarding my mass transit choices. I wound up walking all the way there and all the way back. Needless to say I was disappointed to find out that there was a bus stop on the next corner that would have taken me there in less than 10 minutes.
The walls of my room were very thin and I had no problem hearing my neighbors as 5 AM taking very loud Sunday morning. I had been hearing them consistently throughout my stay.
I cannot comment about the food quality of the restaurant. However, I did stop in for drinks and was totally ignored after I finished my first glass of wine. After waiting for 20 minutes for one of the two waitresses to come back to see if I wanted a second drink, I decided to just leave after paying my bill.
February 12, 2014