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Rated 4.2 out of 5 by 388 reviewers.
Rated 3.0 out of 5.0 by Superficial visit Too pricey for area, small room and beds and no amenities. My laptop did not take the internet. Had to use their business center and even that is a charged. Parking charge daily and kept getting charged 3 times daily for the parking. Couldn't get room service in the room because I would be charged for my childs meals less than 12 yrs old after an exhausting day. One washer and dryer for the entire hotel and had to share with employees because theirs had broken down. My clothes were taken out of the dryer. Didn't like that. Area didn't feel safe. Homeless all over the place. I'm a IHG reward member... no one even acknowledge that. July 25, 2014
Rated 5.0 out of 5.0 by Great Hotel Not your average Holiday Inn. Amazing views!!! Clean and friendly. July 23, 2014
Rated 5.0 out of 5.0 by great view of the city We stayed on the 22nd floor, north west corner. Windows run the entire length of the room, giving us a spectacular view of the city. We hiked the neighborhoods to the north and west. Eating in neighborhood delis and restaurants. Visiting parks, galleries, checking out the fabulous architecture. An excellent Whole foods is half a block away...we got carry-out several times and brought it back to our room, which had a small fridge. A Starbucks next door. An excellent breakfast spot "Toast" was one block away. The cable car was right there on our corner. Room darkening shades closed electronically when we were ready for shut eye. We did not care for the restaurant within the hotel, but it didn't matter, since there were so many good options right outside our hotel. July 22, 2014
Rated 5.0 out of 5.0 by Nice place Everyone friendly, helpful and courteous. From time of check-in to check-out July 19, 2014
Rated 4.0 out of 5.0 by location What a perfect location!! Just off the cable car, several bus routes out the front door, this Holiday Inn made it easy to see ALL of San Francisco using public transportation. The rooms were clean, attractive, and what a great view of the city!! You can buy a tourist transit pass, set up tours, and get a shuttle to the airport at the concierge desk. It offers computer access to print boarding passes, etc. I only wish it had a quiet separate bar/lounge for relaxation instead of the bright bar/restaurant used for three meals a day, but there is such a place a short one block walk up California Street. There is even a Trader Joe's and CVS within walking distance for snacks, etc. July 17, 2014
Rated 5.0 out of 5.0 by outstanding stay, professional and courteous service spider staff the staff at the front desk management as wells all the other people I've met along the way were true professionals. They added in my staY being very pleasant. I definitely look forward to returning to the Holiday Inn Golden Gateway. If I had to swim across the ocean, although its not possible. I would surely do whatever possible to get the opportunity to be in the mix of true professionals who treat you not like your not just a simply a hotel guest. Holiday Inn Golden Gateway treat you as if your family member of the Holiday Inn organization. July 16, 2014
Rated 5.0 out of 5.0 by Great Service The staff was great, and the process to do the check-in and check out was very fast. No complains except that the auto AC didn't work well. July 16, 2014
Rated 4.0 out of 5.0 by centrally located, jjcourteous staff hotel was clean and comfortable. weather was cool so we didn't use the pool and never ate in the restaurant which appeared to be ok. bus/trolley stops right around the corner made getting around very easy. concierge was very helpful and staff in general were very pleasant. if I stayed somewhere else next time in S.F. it would not be because of any issues with this hotel,. July 15, 2014
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