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Rated 4.3 out of 5 by 509 reviewers.
Rated 4.0 out of 5.0 by Comfortable Hotel Hotel Check In was easy enough; staff were responsive to my requests and the remodeled lobby/bar area is fresh and bright. November 19, 2014
Rated 5.0 out of 5.0 by Great Stay I would highly recommend this hotel for business travelers and else. They did a great job refurbishing it and the overall experience was great. Some of the best views you can enjoy in SF, great location and helpful staff. November 17, 2014
Rated 3.0 out of 5.0 by Over-rated! Over-rated hotel. Promises great views from the most expensive rooms but limited by filthy windows and poor sound insulation. Aged bathrooms and towels. Recommended restaurants near the hotel are generally of poor quality. Great fresh pizzas in the main restaurant though and all staff in the hotel were friendly. Disappointingly long wait at check-in (25 mins) despite only a couple of people in the queue... Needs to take a look at it's sister hotel InterContinental which has a better approach to its customers. November 17, 2014
Rated 5.0 out of 5.0 by Convenient location A reliable hotel not too far from the restaurants and tourist attractions November 17, 2014
Rated 5.0 out of 5.0 by Great location and value This was my second stay here and I can say it's far better than some of the other holiday inns in San Francisco. Great value and safe convenient location. November 16, 2014
Rated 4.0 out of 5.0 by resteraunt service The food was great. Unfortunately, the service was not. We ate in the restaurant 4 times and the service was poor at best. If you have nothing else to do you will eventually get a good quality meal but the average from seating to eating was 45 minutes for us. November 16, 2014
Rated 4.0 out of 5.0 by Great Concierge Service Ryan from Concierge was outstanding . Went beyond the call of duty to assist my husband and I. My husband fell ill and Ryan was extremely helpful. November 16, 2014
Rated 3.0 out of 5.0 by Convinient location, good Service We stayed at the Holiday Inn Golden gate for 4nights,overall it was a good experience. Hotel room clean and comfy although a bit dated. Receptionist the first night @check in was great, the others not always of the same standard, Coffee shop and bar rather poor with not so competent staff. I would stay again but would probably avoid the bar! November 15, 2014
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