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Rated 4.3 out of 5 by 513 reviewers.
Rated 5.0 out of 5.0 by Overall Great Stay The Per night rate was a little high, But that was already considered because it was during a big holiday weekend plus the Giants Parade was happening that same day. GO GIANTS! November 20, 2014
Rated 4.0 out of 5.0 by Hotel is noisy and too much light in room I was not able to sleep due to the light coming from outside the hotel from the Window. Also, the noise for the exterior of the hotel was at a noise rate that made difficult to sleep as well. November 20, 2014
Rated 4.0 out of 5.0 by Excellent view, helpful front desk staff Excellent view, helpful front desk staff. Nice location for downtown November 20, 2014
Rated 5.0 out of 5.0 by Most Excellent When I first arrived at the hotel I asked for a room on a high floor to be away from the noise. After being in airports for 24 hours I was exhausted. The front desk agent stated there would be an extended wait but assured me I would be satisfied with the room that had been preassigned. He was correct. The 6th floor room was amazing and quiet. I was on vacation and after returning from all day excursions, the staff were always very friendly and helpful. It was a most excellent hotel. November 19, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel Hotel Check In was easy enough; staff were responsive to my requests and the remodeled lobby/bar area is fresh and bright. November 19, 2014
Rated 5.0 out of 5.0 by Great Stay I would highly recommend this hotel for business travelers and else. They did a great job refurbishing it and the overall experience was great. Some of the best views you can enjoy in SF, great location and helpful staff. November 17, 2014
Rated 3.0 out of 5.0 by Over-rated! Over-rated hotel. Promises great views from the most expensive rooms but limited by filthy windows and poor sound insulation. Aged bathrooms and towels. Recommended restaurants near the hotel are generally of poor quality. Great fresh pizzas in the main restaurant though and all staff in the hotel were friendly. Disappointingly long wait at check-in (25 mins) despite only a couple of people in the queue... Needs to take a look at it's sister hotel InterContinental which has a better approach to its customers. November 17, 2014
Rated 5.0 out of 5.0 by Convenient location A reliable hotel not too far from the restaurants and tourist attractions November 17, 2014
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