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Rated 4.3 out of 5 by 109 reviewers.
Rated 4.0 out of 5.0 by Good experience Thanks to the staff, for their welcoming people, especially to the manager how is a very understanding and cooperative. I would stay again at the same place on my next visit to San Francisco. May 15, 2013
Rated 5.0 out of 5.0 by LEFTY458 EVERYTHING WAS GREAT FROM THE CHECKIN TO THE CHECKOUT. GREAT HOTRL AND GREAT LOCATION May 11, 2013
Rated 4.0 out of 5.0 by Good Location But... This was a good location for seeing the city in conjunction with the conference I was attending. View from 20th floor was very nice and remodeling in progress will make it better. The $45.63 per night for self-parking is outrageously high and bumps a good room rate (conference rate) significantly. Front desk was very helpful and friendly. Bathroom needs towel racks, but otherwise, room was small but very nice. May 7, 2013
Rated 5.0 out of 5.0 by Phantastic views, central location, great value This hotel is a perfect choice if you love great views and value an efficient, well-connected central location over touristy hot-spots. We had a corner bay view room on the 23rd floor and absolutley loved the amazing panoramic views this room afforded, from the top part of the Golden Gate Bridge's towers, across the Bay and the Hills, all the way to Downtown. Looking out across the city lights at night from the comfortable bed was wonderful. Even after staying six days we couldn't get enough of the view. SF is a city where you really don't need a car, and the hotel's location is perfect for using public transport. The hotel is located right at the end of the California St cable car line, so it's never a problem getting on the usually overcrowded car and you're near Union Sq in 10 minutes. There are also efficient buses running along Van Ness, which connect you well to Golden Gate Park, Market Street, the Mission etc and, while sometimes on the rougher side, never felt unsafe (though we took cabs at nighttime). Even if you only use the cable cars, it makes sense getting a Muni 3 or 7 day pass at the hotel's gift shop. We never tried the hotel's restaurant offerings as there are plenty of good, non-touristy neighborhood choices across a wide range of cuisines just a few steps around the block. The hotel's staff was very friendly and helpful. Check-in and -out was efficient. We could leave our baggage with the bellhop while we were away on a motorcycle trip during our two stays at the hotel. We really enjoyed our stay and would definitely stay at this hotel again. - A couple from Germany on their 10-year anniversary. May 6, 2013
Rated 4.0 out of 5.0 by staff needs work on communication skills room was good, view was good, but one staff member was polite but communication was not so good. had trouble telling us how to get into the parking garage and how to use ticket to get out of garage. did not tell us anything about having to swipe the ticket to open the door to the parking garage and told us to "drop the ticket in the box" to get out of the garage. the box my daughter thought he meant was a key drop box. other than that, I would stay again. sports bar was cool and had good wings. May 4, 2013
Rated 5.0 out of 5.0 by Great stay Recently stayed for two nights in an upper floor room. With room and parking package, it was a great value. From check-in to check-out, staff was magnificent. There was a massive remodel going on, but unless you saw the workers, you would have never known it. May 1, 2013
Rated 4.0 out of 5.0 by Easy access to many spots in the city. Stayed here for a few nights. Needed a hotel that offered a parking package since we drove in from Napa and found this one. Yes parking is a bit pricy but booked the parking package so it was a lil better on the budget. We actually ended up using public transportation while here. Easy access to the bus and within walking distance to other sights. I would stay here again next time without a car since everything is near. Check in/ out was easy and efficient. Rooms were quiet and clean with a modern feel. Awesome city views from above. Enjoyed my stay at the Holiday Inn Golden Gateway. April 30, 2013
Rated 4.0 out of 5.0 by Exemplary Staff The best thing about the Holiday Inn Golden Gate is the staff. I go there once a year for an alternative lifestyle event and the staff remember me each time. They are super friendly, accommodating, tolerant, respectful, and fun! The second best thing is the remodeled rooms. They really got a facelift a few years ago. I look forward to returning again. April 29, 2013
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