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Rated 4.2 out of 5 by 298 reviewers.
Rated 5.0 out of 5.0 by Overall stay One of the nicest, friendliest most welcoming hotel I have ever stayed in. Quiet too. The staff go out of there way to greet you with a smile. Will difinitely be back July 12, 2012
Rated 2.0 out of 5.0 by Only, if last place in SF Dated, worn rooms/facility. awkward access to parking garage. Nice staff. Place needs a facelift. July 12, 2012
Rated 4.0 out of 5.0 by Priority Club Member I picked this hotel because I'm a club member , but really being a club member didn't get me anything different , no news paper in the morning ( as promised at check in ) my internet was cut off at 10am and I could not even check in for my flight without asking several people for help , they had to call the supervisor for help , not very customer fair ....... also I was told there would be a normal size coffee pot in my room and of course there was not. July 12, 2012
Rated 5.0 out of 5.0 by Great location This is a great hotel to stay at when visiting San Francisco, I would definitely stay here again. Close to transportation and all the attractions. Very pleasant staff. I would recommend this hotel. Only a couple of things on the down side that I would mention. Mold in the bathroom which could possibly be avoided with an exhaust fan. And to let guests know that the hotel key operates the elevator. This is a great safety feature but we were not informed of this and neither were many others as we had a lot of people ask us. I would not recommend the restaurant, it was fair, and the pricing that was offered was not given on one such occasion. On the plus side, the concierge staff were great and very knowledgeable. July 11, 2012
Rated 5.0 out of 5.0 by Bed was very comfortable the room had a great view of the bay and was light and airy. We have stayed here before and not been disappointed. July 11, 2012
Rated 5.0 out of 5.0 by Very nice hotel, great for meetings Had a great time at the hotel, staff were very helpful and nice. Cable car stops right outside the hotel and good bus network to get around the city. The room was nice, however it was located next to the elevator and you could hear them buzzing. This is my second time staying at the hotel and I would come back again! My first stay was on the 24th floor and the view was awsome!! I am very much looking forward to my next stay their!! July 11, 2012
Rated 5.0 out of 5.0 by Great service Thank you for giving us fantastic service that weekend. July 10, 2012
Rated 5.0 out of 5.0 by great We visit every year and this hotel is still tops!!!! July 10, 2012
Rated 3.0 out of 5.0 by Priority Club disappointment Booked well in advance and still didn't get an upgrade to water view room. Received standard room which wasn't what we had chosen the property for. July 10, 2012
Rated 4.0 out of 5.0 by The staff are fabulous I had a great stay at the Golden Gate. It's a bit weird that you need a room key to access the door to the parking garage and any where else for that matter but i am sure they have their reasons. Can't remember the guys name at the front desk but he was awesome. July 10, 2012
Rated 2.0 out of 5.0 by Just ok I find that the staff at this location can be pretty rude and unhelpful. The rooms are outdated, and slightly dirty. It's frustrating to have to use your room key to open an elevator, and to chose your room floor, or go back to the main lobby, each and every time you use them. July 10, 2012
Rated 4.0 out of 5.0 by Vacations in San Francisco The hotel was great!. However the last day, I felt like a forgiven person, I try to understand a payment about a movie that I didn't see and the staff in the Lobby don't give me any explanation and say, you will have to pay. That was my only bad moment during my two weeks in the hotel. Everything else was great. JP July 10, 2012
Rated 4.0 out of 5.0 by Cost Price, out of reach. Food way too expensive, wonderful location, though. Staff very professional and friendly. July 10, 2012
Rated 5.0 out of 5.0 by Absolutely great service and convenient location The first thing one would experience checking into San Francisco Golden Gateway Hotel is outstanding professionalism and friendliness of hotel staff. Anytime my business or personal travel brought me to the area, I always stayed at this hotel and every time received a very warm welcome and recognition of my status. But you do not have to have a status to receive a warm welcome - all hotel personnel are glad to see you and help with any of your needs to make your stay yet another relaxing experience. Then you take a speedy elevator, walk to your room and get totally blown away by the breathtaking views of the Bay City! Then you sit on the bed or at the desk in your room stareing at San Francisco skyline through the impeccably clean windows and just can not get enough of it cause the location allows you to see everything - skyscrapers of the Financial District, the Bay, fascinating cable cars and amazing combination of human and vehicle traffic on the streets going up and down the Nob hill. The rooms are equipped with quiet A/C units. You will definitely relax sleeping on the bed - it is not too soft, not too hard - it is just perfect for your back. Bathrooms have been recently renovated and though they might be a little small for a big man like me, but still very convenient and very clean. Room make up is very quick and literally occurs invisibly from the guest. I often returned to my room after breakfast, and it was already made by my return. You probably do not choose the hotel based on the dining options it provides, but Golden Gateway is the right one to enjoy meals both at breakfast and dinner. My compliments to he chef! And another magic thing about this hotel - the concierge service is absolutely fantastic. No matter what tour or excursion or show you want to attend - they will do their magic to get you a ticket. And you can always ask any question about San Francisco and count on great answer as people who work in the concierge section are wealth of knowledge. Forgot something or need a beverage in your room - a small store downstairs will be happy to satisfy your needs yet providing you with a wide choice of San Francisco souvenirs. I love the place and recommend it to the Bay City guests! July 10, 2012
Rated 5.0 out of 5.0 by New Year's Eve Get Away The staff and the service did not skip a beat even during the extra demands of the holiday season. Our romantic New Year's Eve celebration was perfect at this well run establishment. July 10, 2012
Rated 5.0 out of 5.0 by Best Concierge ever The Concierge was beyond helpful and really made our stay one to remember. I definitely recommend this hotel. July 10, 2012
Rated 5.0 out of 5.0 by Great front desk service. All employees are very helpful and professional This location is recommended because of the service; easy location to get to; staff is helpful and professional; safe and secure location with great security measures. July 10, 2012
Rated 5.0 out of 5.0 by Easy Parking and great location I stay here every time I work in San Francisco. The location is great and the parking is easy. July 10, 2012
Rated 5.0 out of 5.0 by Surprise Oasis in the City We had a lovely corner room that allowed us to see the lights of the city but only a slight amount of the noise. Pleasant room, great bed, great view and the amenities were enjoyed. Would recommend it to anyone. July 10, 2012
Rated 5.0 out of 5.0 by Nice Stay Nice area, but far from major attractions......... July 10, 2012
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