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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: SAN FRANCISCO
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-08:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:13
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Japanese
  4. Korean
  5. Tagalog
  6. Chinese

Pet Policy

Pet Policy

Pets allowed in Standard guests rooms only; there is a weight limit of 35 lbs. A nonrefundable pet fee of 75.00 per stay will be charged. No kennels are available. Other restrictions may apply; please contact hotel if you have any questions.
Pet deposit amount  75.00  USD  per stay

What's Nearby

What's Nearby

Attraction:
California Cable Car line
Distance From Hotel:0.0MI
Attraction:
Ghirardelli Square - North
Distance From Hotel:0.75MI
Attraction:
Financial District - East
Distance From Hotel:1.0MI
Attraction:
Presidio - North West
Distance From Hotel:1.0MI

Parking

Parking

  • Number of parking spaces:300
  • Car Parking Available
  • On site parking, currently $40.00 plus tax. Height restriction for garage is 5'11".
  • Daily Parking Fee ( 40.00  USD)

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:496
  • Total number of suites:5
  • Total number of rooms with only one bed:267
  • Total number of rooms with only double beds:232
  • Total number of non-smoking rooms:499
  • Total number of rooms for the physically challenged:13
  • Executive floors
  • Interior corridor
  • Total number of floors:26
  • FEMA Property Number:CA1449
Enjoy Staying at San Francisco Hotel's Ideal Location

Holiday Inn® Golden Gateway is a full-service conference hotel in downtown San Francisco centered between Nob Hill, Fisherman's Wharf, the Golden Gate Bridge and Pacific Heights, an oasis for corporate and leisure travelers offering the "True San Francisco Experience."

Rising 26 stories with 496 guestrooms starting on the 6th floor, each offers outstanding city or bay views.

On-site heated outdoor pool, 24-hour
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Enjoy Staying at San Francisco Hotel's Ideal Location

Holiday Inn® Golden Gateway is a full-service conference hotel in downtown San Francisco centered between Nob Hill, Fisherman's Wharf, the Golden Gate Bridge and Pacific Heights, an oasis for corporate and leisure travelers offering the "True San Francisco Experience."

Rising 26 stories with 496 guestrooms starting on the 6th floor, each offers outstanding city or bay views.

On-site heated outdoor pool, 24-hour business center and fitness center, guest laundry, dry-cleaning services, R-O-H Bar and Restaurant including room service starting at 5pm. Over 100 restaurants within walking distance as well.

Historic cable cars are located on California Street, just steps from the hotel, providing easy access to Fisherman's Wharf, Union Square, Embarcadero, Financial District and Chinatown.

Attractions minutes from the hotel include Golden Gate Bridge, Alcatraz, beautiful Golden Gate Park, Moscone Convention Center and Yerba Buena Gardens. Depending on the season, you can also plan to take in a 49ers or Giants game at AT&T park.

Our conference hotel features more than 18,000 sq ft of flexible meeting space including our two Ballrooms. We can accommodate groups and meetings from 10 to 450 people for business or social events. On-site audio/visual and conference services are available.

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Features
With unobstructed views of the city skyline or San Francisco Bay, the views are certainly something to boast about. Our downtown San Francisco hotel's guest rooms are a match for the stunning views.
Announcements
Opening this summer, R-O-H Bar and Restaurant at the Holiday Inn Golden Gateway. R-O-H will feature the best local and international craft draft beer, cutting edge wine-on-tap from Napa and Sonoma
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Announcements
Opening this summer, R-O-H Bar and Restaurant at the Holiday Inn Golden Gateway. R-O-H will feature the best local and international craft draft beer, cutting edge wine-on-tap from Napa and Sonoma and a full selection spirits. Enjoy beer and wine flights paired with small plates designed for sharing. The menu will feature dishes made famous in one of San Francisco’s iconic neighborhoods.
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Guest Reviews

Rated 3.8 out of 5 by 244 reviewers.
Rated 4.0 out of 5.0 by Great Hotel, Great City I always enjoy staying here. Close to most things I need and there is plenty of parking and places to eat close by. The restaurant has a great breakfast buffet and the varieties of menu items are just right. The staff always makes me feel welcome as they do to all people who come in. They are very accommodating to many groups. I just like it here. February 18, 2014
Rated 5.0 out of 5.0 by Great Hotel and Excellent Staff I love staying at this Holiday Inn due to it's convenient location, clean and comfortable rooms and wonderful staff. The employees always greet me by name, YES they remembered my name and are super friendly. Kudos to Benny, Ana and David the front desk manager, they are always fast and efficient and are truly genuine. I am looking forward to seeing the new front of hotel when it is completed. One request that I have is to work on the sliding glass doors in the room, they are very hard to open and need repairing or replaced. February 13, 2014
Rated 2.0 out of 5.0 by Worst location and internet The internet during the entire stay was too slow to so any work....the front desk staff mentioned that it will improve, but I did not experience any improvement during my stay. The area around the hotel was looking scary at most of the times. February 10, 2014
Rated 2.0 out of 5.0 by Hotel Stay The first night, I was placed on the 14th floor. Maybe there is a reason a hotel has no 13th floor, but this room was haunted by what must have been either roof-top fans running all night, which I could clearly hear or there is a dragon snoring up there. When I asked for a new room the next day, after explaining my situation, it would have been nice to hear "I'm sorry." Instead, I was clearly told to make sure my bags were packed, as they wouldn't move me otherwise. Returning that evening, I had to explain the process as if this was a new request until the #very courteous# clerk found a Post-it note with my new room number on it. I would have thought an update on my computerized reservation would have made sense, but call me old-fashioned. That night, I ate in the hotel. I ordered the delicious ravioli and from the limited side dishes, asked for potato chips and french fries. Clearly this was a bad combination as I spent part of the late night throwing up in the bathroom. I haven't thrown up in years and haven't since then, so draw your own conclusion. The other nights were not restful either, as the fan kept turning on and waking me up. Generally, I am a very sound sleeper,so this - coupled with the street noises ten floors below - did not make for a restful sleep. And a minor point -- when guest puts "Do Not Disturb" on the door, please do not call that guest's room to acknowledge the "Do Not Disturb." That means the guest does not want to be disturbed. It seems clear to me, but again, I have my ways. On the plus side, almost all of your staff is excellent and friendly. The location to the Civic Center is very convenient. February 2, 2014
Rated 3.0 out of 5.0 by Room internet service constantly failing After staying at this hotel several times, I still can't understand why the room internet service keeps being interrupted. January 28, 2014
Rated 3.0 out of 5.0 by Intermittent WiFi and Caution re location Beds comfortable, room clean and adequate. WiFi reception on top floor was intermittent and weak and would regularly drop out. The location is great for the BART (Bay Area Rapid Transport) from the airport, being a 50 metre walk from the Hotel. Located in downtown and 'tenderloin' area so was a little unnerving walking around area at night. January 27, 2014
Rated 2.0 out of 5.0 by Comfortable Sofa bed was broken and air conditioning was too loud. No refrigerator. Parking too expensive January 3, 2014
Rated 4.0 out of 5.0 Great Stay We selected this hotel for its convenience to Union Square as well as the BART station. Bart was just around the corner block from the hotel- about a 2 minute walk, and Union Square was about a 7 block walk. The parking lot was extremely secure, but a little confusing to try to figure out how to get to the hotel from it. Follow the signs. The lobby design is updated and contemporary and the staff was extremely friendly and knowledgeable. Room was cozy/ updated and perfect for our one night stay. We made it to last call at the bar and the bartender was very friendly and very accommodating. I would stay here again. January 2, 2014
Rated 3.0 out of 5.0 by PROPERTY IS IDEAL BUT NOT THE STAFF NOT THE HONEST STAFF. WORST EXPERIENCE IN MY ENTRE CARREIER OF THE STAYIN IN THE HOTELS. I TRAVELLED MORE THAN 100 ( ONE HUNDRED) COUNTIRES BUT THE CHECKING STAFF WAS NOT HONEST IN HIS REMARKS. OTHERWISE PROPERTY IS IDEALLY LOCATED VERY NEAR TO TRAIN STATION , 30 MINUTES WALK TO DOWN TOWN, BREAK FAST IS VERY COSTLY . December 19, 2013
Rated 3.0 out of 5.0 by Good Value The hotel was very clean and a good value. However, the hotel is definitely not located in the best area of the city, unless you are looking to stay around the civic center. November 29, 2013
Rated 5.0 out of 5.0 by Will come back.... Nice and clean Hotel with friendly Staff. Big Rooms with nice views. Quiet at night. That's what a traveller wants..:-) P.S. The Breakfast is to expensive..... November 28, 2013
Rated 3.0 out of 5.0 by Convenience Great location to both Muni & Bart at Civic Center Station. But, this station is very dirty. A lot of homeless camp out at this station. On my last visit a homeless woman, with obvious mental issues, was urinating on the sidewalk just outside the entrance of the hotel. Seeing this made me seriously consider is it all worth it to stay here. If I were a woman, I would not walk to or from this hotel late at night alone. However, once inside the hotel it is all together a different experience. The entire staff is friendly & very accommodating. November 25, 2013
Rated 2.0 out of 5.0 by Mixed experience We liked the location of the hotel in the middle of down town. Especially the staff in the restaurant was very friendly and service oriented. The rooms were adequate, but the public space is a little out dated. One thing is not acceptable wssdisappointing: the wifi connection. It just didn t work a part of our stay. We had to leave our room and go to the elevator area for a connection. Ofcourse we asked the reception for improvement. They gave as a reason: the hotel was fully booked. In general: in its present state and performance the holiday Inn does not live up to expectations. Little improvement can have a huge positive impact. November 23, 2013
Rated 3.0 out of 5.0 by Stay Seemed to be a lot of construction outside and a great number of panhandlers/homeless. Limited Menu November 20, 2013
Rated 4.0 out of 5.0 by Great Central Location This hotel is great for the location its at if you plan to visit San Francisco. It also offers secure and easy parking, usally not available in San Francisco. Hotel was very modern looking. It was also spotless. The rooms were a bit dated/plain along with the balcony. November 17, 2013
Rated 4.0 out of 5.0 by Very nice hotel. Only drawback was that if you were going to get out of the hotel to go have something to eat or drink, you need to walk close to a mile to find any decent options. Otherwise, once in the hotel, I think this place was excellent. November 13, 2013
Rated 3.0 out of 5.0 by Too much DNA I don't appreciate finding toothpaste on the faucet handles, short curly hair on the toilet bowl, and hair in the shower and on the bed. Those who clean the rooms (this is true for the last five places I've stayed) should wipe down the door trim, the wood work, and the bathroom side of the doors periodically to rid them of smudges and smears that suggest the worst. November 12, 2013
Rated 3.0 out of 5.0 by Standard Holiday Inn Service This hotel is one of the standard Holiday Inn nothing special nor the location compare to all the Holiday Inn I stayed before! Not restaurants outside the hotel you have to work to other street to find for restaurants. Nothing has being changed since I stayed over 20 years ago. November 6, 2013
Rated 5.0 out of 5.0 by Great Stay And Value Everyone at the check-in/check-out desk was extremely nice and very helpful and accommodating. Every request was fulfilled - extra cot, extra towels, late check out, adjacent rooms - without any hassle. Rooms were clean, bathrooms were clean. Beds were very comfortable. Overall very good stay for a very good price. Also, located close to downtown SF and Bart station. November 5, 2013
Rated 5.0 out of 5.0 by very well run hotel 1/2 block to bus service and 1/2 block to a Bart station November 5, 2013
Rated 5.0 out of 5.0 by Como en casa Este es un hotel que no habia visitado desde hacia algo mas de 8 meses y fue muy agradable regresar y que el personal de la recepcion se acordara de mi, me llamaron por mi nombre y me dieron una bienvenida como si estuviera volviendo a casa... realmente el trato fue ameno, calido y al mismo tiempo muy amable... muchas gracias a todos! November 5, 2013
Rated 5.0 out of 5.0 by nice view An excellent service by staff .Room decor was nice . Lobby was an excellent November 3, 2013
Rated 5.0 out of 5.0 by Value In the City for a family wedding...7 of us and a baby....only needed 2 rooms....and had plenty of space and did not spend the family fortune.... October 30, 2013
Rated 5.0 out of 5.0 by Great as usual No matter where I go Im always happy with the staff and my suite! If you want hassle free no worries in a secure location then this is your best bet. Rooms are super clean and the staff is extra friendly, helpful and know their city! So much to do and I got to swim in the Pacific so I didn't get a chance to check out the pool and other facilities at this location October 28, 2013
Rated 5.0 out of 5.0 by Nice Property Great hotel, in close proximity to the area attractions. The staff is very friendly and nice. The room were very clean and up to date October 24, 2013
Rated 5.0 out of 5.0 by GREAT STAFF I WAS IN THE HOTEL FOR 1 WEEK AND THE ATTENTION OF THE STAFF WAS EXCELENT. October 21, 2013
Rated 3.0 out of 5.0 by Overpriced and poorly staffed Parking overpriced, unimpressive female bartender....bad for business October 16, 2013
Rated 5.0 out of 5.0 by Great location & wonderful staff! The staff at this location was amazing. So on top of everything and helpful. The location is amazing, just steps from BART and short walks to prime entertainment. The price is more than what I'd typically pay for a Holiday Inn, but as far as San Francisco rates go, it is very reasonable. October 8, 2013
Rated 1.0 out of 5.0 by worst hotel stay I've ever had this was the absolute worst hotel room I have ever stayed in.. I couldn't sleep because of the noise outdoors, the room filled with smoke, and it was generally uncomfortable (air conditioning didn't work and the remote control stopped working during my stay, not to mention the fact that the Internet was extremely slow and I couldn't work from the room). my bathroom is even dirty when I checked in.my bathroom was even dirty when I checked in. October 8, 2013
Rated 5.0 out of 5.0 by Great location and awesome service The hotel is nicely located in downtown, close to the City Hall and the BART station. Rooms are super clean and comfy. Staff is very helpful and amicable. October 4, 2013
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