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Rated 3.7 out of 5 by 271 reviewers.
Rated 5.0 out of 5.0 by Staff makes the HOTEL ! The folks from check-in through check-out were superb. The staff really makes this hotel - do not change. First night was expensive - other nights moderate. Value overall is fine for the location, location, location. The guys in the BAR including ALi, Mario and others were friendly and we only had food there - no alcohol ! Excellent experience overall ! Thank you - we'll be back. September 3, 2014
Rated 4.0 out of 5.0 by 服务很好,设施陈旧,尤其卫浴面积太小 服务很好,设施陈旧,尤其卫浴面积太小。 希望今后多多改进硬件设施,早餐自助多多增加品种。 提供免费的自行车、雨具 September 2, 2014
Rated 1.0 out of 5.0 by Poor Site Not again............................................................................................................................................................................................................................................................................. September 1, 2014
Rated 5.0 out of 5.0 by GREAT STAY WITH REALLY NICE SERVICE EVERYTHING WAS REALLY ENJOYED....THANK YOU FOR EVERYTHING August 31, 2014
Rated 2.0 out of 5.0 They need to fix their stuff The room was clean, but the refrigerator did not work, the shower took literally 10 minutes to warm up (we're in a drought), and our room did not have a room service menu. When I called room service to request one, they said they would have one delivered, but it never was. There is also no ice machine on the first floor, so you must constantly go upstairs if you'd like some ice. August 28, 2014
Rated 3.0 out of 5.0 by Average Had air conditioning problems upon check-in that had the floor damped. The lady at the front desk was quick to change rooms over to the 9th floor and the room was a bit more open but the ceiling had water stains. I didn't care much or bring up the problem just because I didn't care much about the look just as long as it wasn't still leaking. House keeping was excellent!!!!!!!! Never asked for service they just cleaned the room. I know some hotels you would have to ask for service during the stay. No WOW factor at this hotel just average place to sleep and go upon your business. Note: I could hear noise from the other room but it wasn't a huge factor because I usually wake up early and sleep late. August 27, 2014
Rated 2.0 out of 5.0 by You get what you pay for This hotel certainly has the lowest rates in the area, but remember - you get what you pay for. Weekend parties, noisy construction, security doors that don't work, homeless people living in the stairwells, hookers outside every evening, panhandlers in the parking lot, and an overall sense of security that is well... lacking. The staff is great, and management will make it up to you with a reduced rate or more points if you complain, but it doesn't fix the root problem. This is an older property, in a moderately depressed neighborhood, and only the name is "New". Would I stay there again? Sure thing! Would I want my wife or daughter to stay there? Never. The three photos posted below are typical of this property, trash piled around the building, parking in need of repair ( even though you pay a high rate for it) and a homeless squat camp in the stairwell. In all fairness I gave them a week to notice on their own before I notified them, and they cleaned it up immediately, but seriously, who doesn't make a daily walk around to see if there's used tampons in the stairwell? August 26, 2014
Rated 5.0 out of 5.0 by Good Restaurant The restaurant was clean, service was fast, prices high when compared with SC prices. Maybe fair for CA, glad I don't live there. Food was better than we had in a more expensive restaurant in Capitola, same is true for the room. August 25, 2014
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