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Rated 3.7 out of 5 by 256 reviewers.
Rated 5.0 out of 5.0 by Great renovation and staff I've stayed here often and really appreciate the renovation. The room was great, and staff their usual professional attitude. Housekeeping was wonderful, my wife especially notices that! We didnt eat there much, but the breakfast we had was great and nicely priced. We'll be back for sure! August 18, 2014
Rated 5.0 out of 5.0 by GREAT since renovation Have to give this Holiday Inn a "10" based on numerous stays over the last 10 years. They've hit the mark, and all I can say is I hope they don't raise the rates!! They've improved in every category, and despite some renovation hassles, the staff has ALWAYS been very attentive and gracious. August 18, 2014
Rated 3.0 out of 5.0 by 餐廳order menu不錯, 客房需再加強 客房設施有點老舊, 早餐buffet提供的早餐樣式太少, 而且buffet性價比稍差, 但如果是早餐menu order滿好吃的, 份量也足夠. August 17, 2014
Rated 3.0 out of 5.0 by saj jose very nice hotel. Nice to see a concierge room at a holiday inn, however employee did not show up so room did not open. August 17, 2014
Rated 4.0 out of 5.0 by Room comfort The room had a broken shower head with excessive water flow. August 17, 2014
Rated 5.0 out of 5.0 by Ignore Google Reviews Despite the negative Google reviews, my stay was quite good. The staff were friendly, the breakfast was excellent, and the beds were exceedingly comfortable. There is one nit, however. To begin with, the area where the hotel is situated is a little sketchy (I have never seen so many bail bond businesses). Given this, I'd hope the hotel would be very careful about its security, but it's side door was broken and could be accessed by anyone. This door was right next to the elevators for all of the rooms. I never spoke with the staff about this, so I do not know the details. I only know that it was not fixed from Saturday to Tuesday, which are the days that I stayed there. August 15, 2014
Rated 3.0 out of 5.0 by 提高因特网访问速度,早餐品种更加丰富些等 希望在下面几点上有所改善: 1)提高因特网访问速度 2)早餐品种上能够更加丰富些,符合中国籍旅客的口味 3)酒店的窗户只能打开一个小缝隙,不方便通风 August 13, 2014
Rated 4.0 out of 5.0 by Holiday Inn - SJC The best things about this Holiday Inn: VERY close to the San Jose CA airport and very reasonably priced. My room was comfortable and attractive, though a bit on the small side. (Caution to guests: watch for the box-like frame around the bed; it's all to easy to bruise your shins on it -- and it hurts!) No on-demand movies were available -- and room service neglected to replenish the room's coffee supplies or toiletries. At check-in, I was advised that parking in the usually crowded hotel lot would cost an extra $13 per day, but the desk clerk failed to tell me that the hotel would validate the parking ticket stubs issued every time I drove into the lot. Each time I exited the parking lot, I had to pay $5 before the automated gatekeeper would let me drive out. But on check-out, when I questioned the parking add-on, the hotel deducted the total I had already paid. Bottom-line: some kinks in service could stand to be ironed out, but overall this Holiday Inn is a good choice for convenience and value. August 13, 2014
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