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Rated 3.7 out of 5 by 273 reviewers.
Rated 5.0 out of 5.0 by Excellent food and service! Best in 19 years at this hotel! I have stayed at this hotel every Labor Day weekend for the past 19 years while attending a dance convention. During that time the hotel has undergone a number of name changes with inconsistent food and beverage service but this year I was pleasantly surprised. The quality of food and service at the Holiday Inn San Jose Airport was outstanding and best I have ever received at this location. Keep doing what you are doing! September 5, 2014
Rated 4.0 out of 5.0 by Good Location - Decent Price Not a 5 Star Hotel, but comfortable with a restaurant staff who are courteous. The menu won't wow you, but the food is good at a moderate price. The gym is basic - could use more equipment even though a limited space. September 4, 2014
Rated 5.0 out of 5.0 by Staff makes the HOTEL ! The folks from check-in through check-out were superb. The staff really makes this hotel - do not change. First night was expensive - other nights moderate. Value overall is fine for the location, location, location. The guys in the BAR including ALi, Mario and others were friendly and we only had food there - no alcohol ! Excellent experience overall ! Thank you - we'll be back. September 3, 2014
Rated 4.0 out of 5.0 by 服务很好,设施陈旧,尤其卫浴面积太小 服务很好,设施陈旧,尤其卫浴面积太小。 希望今后多多改进硬件设施,早餐自助多多增加品种。 提供免费的自行车、雨具 September 2, 2014
Rated 1.0 out of 5.0 by Poor Site Not again............................................................................................................................................................................................................................................................................. September 1, 2014
Rated 5.0 out of 5.0 by GREAT STAY WITH REALLY NICE SERVICE EVERYTHING WAS REALLY ENJOYED....THANK YOU FOR EVERYTHING August 31, 2014
Rated 2.0 out of 5.0 They need to fix their stuff The room was clean, but the refrigerator did not work, the shower took literally 10 minutes to warm up (we're in a drought), and our room did not have a room service menu. When I called room service to request one, they said they would have one delivered, but it never was. There is also no ice machine on the first floor, so you must constantly go upstairs if you'd like some ice. August 28, 2014
Rated 3.0 out of 5.0 by Average Had air conditioning problems upon check-in that had the floor damped. The lady at the front desk was quick to change rooms over to the 9th floor and the room was a bit more open but the ceiling had water stains. I didn't care much or bring up the problem just because I didn't care much about the look just as long as it wasn't still leaking. House keeping was excellent!!!!!!!! Never asked for service they just cleaned the room. I know some hotels you would have to ask for service during the stay. No WOW factor at this hotel just average place to sleep and go upon your business. Note: I could hear noise from the other room but it wasn't a huge factor because I usually wake up early and sleep late. August 27, 2014
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