Rated 5.0 out of 5.0 by KingsFan Great Stay Convenient Location
great time while in San jose !! the hotel was very nice, the rooms are New Charlotte at the Front desk was very helpfull, to suggest local entertainment places. !!
May 17, 2013
Rated 5.0 out of 5.0 by JJMcVeigh Fun Stay
We stayed here to visit with family and attend an event with our granddaughter. The staff was very friendly and welcoming, and the rooms were clean, neat and updated. The room was nicely decorated and furnished and the bed was very comfortable.
The hotel has complimentary parking and easy access to freeways. It is located right across the street from Light Rail which will take you downtown eliminating the need to find and pay for a parking space. It is s smooth, safe and comfortable ride.
We did not use the food and beverage at the hotel as we were both from the area and went to our local, favorite restaurants. We will definately be staying here again on our next visit to San Jose.
May 11, 2013
Rated 3.0 out of 5.0 by 4sharinghealth room
the meeting rooms, lobby, and outside area were fine.
The front desk and support staff was understaffed.
The toilet was very loud and kept coming on and woke me up many times. The air-conditioner in our room was so loud that I chose not to use it, and the window only opened a couple inches, so the room was hot and stuffy.
The business center was in poor shape and the printer didn't work, so I couldn't print a very needed document.
The food in the breakfast buffet was not good or fresh tasting.
May 10, 2013
Rated 3.0 out of 5.0 by maxwell86 Door closers
Overall the stay was satisfactory but due to the fact that the room door closers are not adjusted to slow the door and that people don't think, the banging that occurs up and down the halls can foul up sleep or just zoning out. This gets really bad when guests know each other and bounce from room to room visiting. FYI, the front desk moved me to another floor, no problem, when I asked. The day I checked out, I was cheated out of sleeping late because the housekeepers used the night latch to keep the door from locking and as they went in and out of the rooms, the door struck the night latch hard.
May 9, 2013
Rated 3.0 out of 5.0 by Tigerr Amenities
No refrigerator is provided for the price charged. The price doesn't suit for the quality of the hotel.
May 8, 2013
Rated 3.0 out of 5.0 by Mark36 Poor Service with Lost & Found
Make this short. Called to see if an item I had lost was turned into the hotel. Left 3 voicemails and never was called back. Finally called & asked for manager. Manager got the person in charge and spoke to him about what I was looking for. He informed me that he would contact me in 30 minutes. 2 hours later I am calling back to see if they found my item. On hold for 20 minutes, then I get hung up on.
April 30, 2013
Rated 5.0 out of 5.0 by BusinessVal Great hotel!
The hotel and staff were great. The place was recently entirely remodeled. The location by the airport is very convenient. Will definitely stay there again.
April 27, 2013
Rated 5.0 out of 5.0 by TravelBugger Great Hospitality and Service
My recent stay at this Holiday Inn was a delightful surprise.
1. I called the hotel for the shuttle when the plane touched down in SJC and by the time I was at the pickup area, the shuttle awaited with friendly driver.
2. Location is hard to beat...so convenient to the airport and freeway access, and yet far enough from the airport to avoid congestion, noise.
3. The hotel had a recent makeover and had great street appeal. The lobby looked impressive and modern, clean, light and tastefully designed.
4. I was greeted by friendly staff and the check in was a breeze.
5. The room was well appointed, clean and comfortable and stylish.
6. Great amenities like the poolside, the gym was hard to beat.
7.Ample parking for those who have a car.
I would stay here again for my next visit and highly recommend this to friends and family.
April 25, 2013