Rated 3.8 out of 5 by 382
Rated 4.0 out of 5.0 by JJMcVeigh Great Service
This is our go-to place to stay when visiting San Jose. The staff is always very pleasant and professional.
Unfortunately, during this stay they had some sort of young persons convention and the young folks were very noisy until after 11 p.m.
We will return to this hotel on our next visit. The staff is wonderful and it is close to lots of restaurants.
March 24, 2015
Rated 1.0 out of 5.0 by Loublou Very disappointing
The cold tap didn't work and on reporting this to the front desk and asking for cold water to be sent to my room, they told me they'd charge me $2 a bottle for it. The internet was in an out, so much so I couldn't work and send emails. The TV reception was also poor and most channels didn't work. On the second night, I asked to move rooms, and while I did have cold water, there was a rogue hair in my shower, one in my room service food, and the TV and internet were problematic again. Utterly disappointing stay.
March 22, 2015
Rated 5.0 out of 5.0 by ChicagoChuck48 one night stay
My stay was short but sweet. As my flight to Chicago did not leave until the morning, I needed a place to stay for the night after arriving from Maui.
The staff was very friendly. The hotel was clean. The bar food was excellent.
March 11, 2015
Rated 4.0 out of 5.0 by VegasGuy2222 Bring your own entertainment
It's pretty quiet tonight. Why? Because there is no T.V. Nothing, no signal poor reception most of the evening then nothing. I stay here often, if it's not fire alarms, it's the TV, when it's not the T.V it's the wireless. Like the place, friendly, clean and good food. But PLEASE update your infrastructure. Your in the heart of Silicon Valley. Should not be hard to find a company that can fix basic technology issues.
March 10, 2015
Rated 5.0 out of 5.0 by KMCD1234 Friendly staff convenient to the airport
Staff was friendly and the place was very clean. Easy trip to the airport the next morning. My stay was quick in and out and I had no issues at all.
March 9, 2015
Rated 5.0 out of 5.0 by Lynda06 Great Stay
Great place to relax before flying out for vacation.
March 7, 2015
Rated 3.0 out of 5.0 by tron_38 Average experience, above average cost
The room was clean and comfortable, but not overwhelming. The staff were friendly and nice. I did not notice they added $13 a day for parking until I hit submit to book the room. I was chatting online with Customer Service within 5 minutes and was told I would lose my first night deposit $240 if I cancelled. 5 minutes after I booked, I could not cancel! The meals in the restaurant were good but not amazing, and very over priced. $15 for breakfast, not including tip!
March 4, 2015
Rated 4.0 out of 5.0 by Dr. C 120 One of best hotels in area for the price
I saw numerous negative comments posted on the internet in re this hotel - mostly concerning the lack of cleanliness or need for additional construction in various rooms, especially the bathrooms. But I knew I was only going to be there one night and the price was very fair, so I took a chance. Besides, I've have been in and out of the area since 1968, so I know the area well and I know that building has quite some history. I was pleasantly surprised and to those who gave negative comments I would say rethink or revisit - I have nothing negative to say. Especially for the price, this was a good value and I will be happy to tell my colleagues who often ask where to stay when in San Jose that this hotel offers the best value for the price. I also read many complaining of the extra parking fee they charge. I don't know if the policy has changed, but I was not charged for parking. So a good deal all the way around
March 4, 2015