Rated 4.0 out of 5 by 30
Rated 4.0 out of 5.0 Stay on executive floor
This stay was excellent. Best of all was the food excellent restaurant on the 17th floor. It is the best I've had in all the hotels I have visited. I recommend it stays that way. The waitress who took on the night November 29 was excellent and was always aware of our service. The detail of the bottle of wine was excellent too. The breakfast was also great.
The bad: Aurola offered me to go to the room, I was informed by email. I answered the email saying that if I wanted to go. Lasted days and did not answer my email. For that reason I had to call customer service in Mexico (call: 0800052 November 00) they solved my problem.
Overall I liked everything. Thank you.
December 3, 2013
Rated 5.0 out of 5.0 by Jose2stay Good Value
You get alot for what you pay here!
Also excellent location in Downtown San Jose across from a beautiful park.
Special thanks to Tony the doorman from Brooklyn!
November 21, 2013
Rated 4.0 out of 5.0 by Reviewer59 Excellent staff
All staff are very courteous and make the stay very pleasant. The hotel seems to need a renovation.
November 17, 2013
Rated 4.0 out of 5.0 by IHGP Comfortable stay in downtown San Jose
This hotel is probably the oldest IHG property in town but it offers a nice luxurious feel. This property offers a very comfortable stay although some of the room amenities like the tvs are very out of date. Otherwise it's an all around good match of price and amenities. The staff is friendly and very eager to help. Going to the airport from this hotel on a weekday can be a traffic nightmare make sure to leave early.
November 15, 2013
Rated 5.0 out of 5.0 by Taylor29 Great hotel in the heart of the city.
I was not expecting this hotel to be so nice for the price I paid for. It was great! The location was great, the people were great and the room was very nice.
November 5, 2013
Rated 5.0 out of 5.0 by BusinessASAP Great Location
Excelent for business and one night stays. Its closed to EVERYTING. I will be back!
November 4, 2013
Rated 4.0 out of 5.0 by Jorge47 An Oasis
We had spent a week in Arenal and the Coast and this was our last night before heading to the airport. We had enjoyed incredible views, friendly people, and the fascination of wildlife. Our reading before the trip had all suggested to not consider spending a lot of time in San Jose and that advice could not be more true. The hotel is well situated for walking to shopping/tourist areas, but the stark contrast of the beauty of the rural areas and the depressing reality of San Jose could not be more vivid. Because I'm IHG Platinum I did receive a room upgrade and it was very nice to have a large room and access to drinks and snacks. The room even had an impressive view-but once you experience the hopeless feeling outside one almost feels guilty about such relative luxury. I think Holiday Inn overall does a very good job- but I do hope the best for the city in finding a way to deal with its issues.
October 22, 2013
Rated 3.0 out of 5.0 by McGust Strategic Hotel in downtown San Jose
The hotel is well located, however, shows signs of old and not very comfortable to develop work. The TV and cable system show a diffuse signal on some channels. However, the room cleaning is spotless and the bed is very comfortable.
October 22, 2013