Rated 4.3 out of 5 by 142
Rated 3.0 out of 5.0 Not bad for the money
The hotel is aged and it shows. That may explain some of the problems with the hotel. The AC is especially way too loud for me and I sometime had to trade between a cool room and a quiet room which isn't how I want to spend a restful evening in a hotel room. Wish there were electrical outlets on/around the nightstand to plug in phones, tablet etc.
March 31, 2015
Rated 5.0 out of 5.0 by huitzi76 Comfortable, attractive, very clean
The room was spacious and modern, far exceeding what I expected from a Holiday Inn. The courtesy and efficiency of the staff could compete with that of a hotel with a higher star rating (and much higher cost).
The wifi was quite dependable, if a bit slower during peak times.
The entire property looked and felt immaculately clean.
It took me a minute to figure out the shower and adjust the pressure and temperature, but once that was arranged, it was great.
After staying here, I think I had been underestimating Holiday Inns. Perhaps I need to give them a try elsewhere, as well.
March 26, 2015
Rated 5.0 out of 5.0 by Leo5872 Excelente atención
Excelente Atención, desde mi llegada el personal se mantuvo atento y cortes.
la habitación y en general las instalaciones satisficieron mis expectativas.
March 25, 2015
Rated 5.0 out of 5.0 by Steve111117 Great value in the heart of San Jose
Best value and location in San Jose.
Convenient to downtown and surrounded by a historical San Jose park.
March 24, 2015
Rated 5.0 out of 5.0 by MacVette My Holiday Inn-Aurola, Costa Rica Experience
Generally, my experiences were excellent. The personnel were polite and efficient, the hotel clean, and the lunch staff was excellent.
My experiences in the dinner restaurant were miserable. The waiter ignored us, the food was not prepared correctly. I sent it back and did not eat. I was with five others, who struggled through their meals. The serving time was more than an hour, as there was a table of twelve that arrived thirty minutes after we did. They were served first. I cannot recommend this restaurant. It was the only bad experience I suffered at the hotel. If I had encountered this sort of treatment before at Holiday Inn, I would not have used the corporation's hotels again.
March 20, 2015
Rated 5.0 out of 5.0 by robalero pleasant and friendly
our group of six covered teenagers through retirees
and the staff took good care of us all
March 20, 2015
Rated 5.0 out of 5.0 by El buen amigo EXCELENCIA LA CARACTERISTICA DEL HOTEL
Durante mi breve visita en el Hotel se disfruto de cómodas habitaciones y se gozo de la paz y quietud que se ofrece, sin dejar de lado la excelente alimentación y atención de su personal.
March 19, 2015
Rated 5.0 out of 5.0 by Mitt2575 cama cómoda, descanso asegurado
Los felicito por la comodidad de sus camas, los colchones y las almohadas me hicieron descansar muy bien. El primer día llegué sumamente cansada pues tuve y viaje largo y caminé toda la tarde por el centro, sin embargo al llegar a la cama, después de un baño descansé muy pero muy bien. Los felicito por la calidad y el cuidado que tiene para ello. Para un huésped ya sea de negocios o placer el descanso es un punto super importante. Gracias por cuidar esos destalles.
March 18, 2015