Rated 4.4 out of 5 by 24
Rated 3.0 out of 5.0 by carlos27 Internet WiFi not working
the internet connection was not working for my Mac computer. I had to spend 2 hours to try to arrange it but was not possible. The staff was helping but we couldn´t fix it.
May 12, 2013
Rated 5.0 out of 5.0 by PSOFTBUD Awesome Staff
Being a frequent traveler with platinum status with Priority Club program I tend to be sensitive to how I'm treated in a hotel. I must admit that the staff did not give me much to complain about. Where I had a minor complaint about certain charges, they were quick to deal with it to my satisfaction.
Rooms and facilities are very good but I would like to see more in the way of local tropical fruits that Costa Rica has in abundance.
Well done Holiday Inn Escazu!
May 9, 2013
Rated 5.0 out of 5.0 by Nellie1 Comfortable beds and great service
Holiday Inn in Escazu next to Cima Hospital has been very convenient to stay at during the last couple of years for all my medical appointments I have had. The rooms are very clean and the beds are really comfortable. The staff is very friendly and go out of their way to help you.
April 22, 2013
Rated 5.0 out of 5.0 by SCguy Great Experience
I stayed at this Holiday Inn for 24 days straight this year, returning to the U.S. mid-March. I am happy to say that I will be staying at this location again when I come to Costa Rica. The location is perfect (in a great plaza where walking around day or night is no issue), the breakfast is great (as well as the dinner, but there are so many options to choose from nearby as well), but most of all, the staff is excellent!
Not knowing Spanish in Costa Rica can be an issue sometimes, but not here... everyone is very capable of assisting you in English and are more than happy to do so. The team here is very professional... something other hotels should want to emulate. I want to give special recognition to Bosco. As someone who manages employees, I can say that he should, without a doubt, be put into a management position in the near future. His attitude and willingness to go above and beyond exemplifies a leader. Excellent work!
March 22, 2013
Rated 4.0 out of 5.0 by Critch Cleanliness, Restaurant
We stayed in room 304 and the hall carpet was quite soiled.
The restaurant is clean and food is good. However, the door to the outside keeps opening and letting in cold air when people outside walk by.
March 18, 2013
Rated 4.0 out of 5.0 by 2Bengals Good First Impression
My wife and I recently stayed at this hotel for the first time and were very pleased overall with most of the amenities. However, we waited over 10 minutes for a drink at the bar and eventually left to return to our room without being served. As well, the next morning the wait for the chef to make us an omelet took longer than we were used to in similar restaurants. On the very positive side, the hotel was very easy to get to from highway 27, the facility was extremely clean and the staff at the front desk were very helpfull and friendly. Make sure to ask for Jose if you require a drive to the airport (there is a charge mind you but he knows the shortest way and drives a very clean vehicle). Good selection of restaurants right across the parking lot and a top end shopping mall within walking distance (Escazu Multiplaza). Would we stay again??? Absolutely!
March 14, 2013
Rated 5.0 out of 5.0 by JennyVR Great Staff & Service
Great service makes a difference when you are away from home and the staff were fantastic. I specially want to commend the excellent service provided in the restaurant during breakfast.
February 20, 2013
Rated 5.0 out of 5.0 by Patty60 Great location and great staff
This hotel is in a great location and easy to get to by car. It is close to PriceSmart, CIMA Hospital, Avenida Escazu shopping, and some very nice restaurants. The staff is the best!!! Everyone who works at this hotel goes out of their way to help you in any way that they can.
January 30, 2013
Rated 4.0 out of 5.0 by Asoto Good Staff
I want to congratulate yo for the personal who works in the hotel. They always take care of the needs in the best way. The make me feel like home.
January 22, 2013
Rated 4.0 out of 5.0 by Shawky Clean and comfortable hotel
Fairly new hotel. Very clean. Friendly and helpful staff. Great location near Multiplaza mall in Escazu.
January 10, 2013
Rated 5.0 out of 5.0 by Cefr Excelente Experiencia
Hotel con acabado inesperados¡¡¡¡ Cinco Estrella¡¡¡ Servicio inmejorable........Excelente decisión¡¡¡¡¡¡¡
January 8, 2013
Rated 5.0 out of 5.0 by RUPINDER Stay
The Staff are excellent at this hotel. Marlon arranged everything for me and provided excellent customer service.
The accommodations were excellent. I would recommend this hotel to anyone that is traveling with family or business.
December 20, 2012
Rated 4.0 out of 5.0 by Totoy Good Service
I would like congratulate all the staff because the make me fell like home.
December 13, 2012
Rated 4.0 out of 5.0 by Rafabolo Ojo...
Solo tengo una duda en la reserva que realice hice el filtro de desayuno incluido, y luego me icieron el cobro del mismo... eso no me parecio bien...
November 12, 2012
Rated 4.0 out of 5.0 by GustavoArg Muy buen Servicio
El servicio del hotel es excelente, los Botones y personal de front desk son muy serviciales y siempre estuvieron dispuestos a solucionar todas y cada una de las solicitudes que le hice.
October 6, 2012
Rated 5.0 out of 5.0 by Scrimshaw Nicest Holiday Inn I've seen
I was impressed by the quality of the hotel and the service. Surprisingly modern and chic for a Holiday Inn. Staff was quite helpful and accommodating. Breakfast was far and away the best and most pleasant we had on our last Costa Rica trip.
We were there by chance due to a mid-trip emergency, and the positive experience certainly helped relieve some of the stress. Surely one of the best hotel finds in San Jose.
October 5, 2012