Rated 4.5 out of 5 by 85
Rated 4.0 out of 5.0 by Len99 Room Lighting
The lighting in the room is not adequate to read or work by. The energy efficient bulbs are not sufficient to have proper reading light.
September 23, 2014
Rated 5.0 out of 5.0 by Gary4360 Great staff and convenient
I would recommend this hotel for a stay in San Jose. Staff is excellent and the hotel is always clean and conveniently located with restaurants and shops in the same plaza.
September 22, 2014
Rated 4.0 out of 5.0 by nfw. Good Room But Noisy
A standard Holiday Inn which provided exactly what was expected. The staff were very good. The BIG downside is the rooms are not sound proofed for the outside world and the traffic noise is annoying. Just heard anther truck go by. Nonetheless would stay there again although there is nowhere to dry wet gym clothing and you do sweat in the gym. Breakfast is good but does not cater for the early check out (0500) needed for flights to north America.
September 19, 2014
Rated 5.0 out of 5.0 by OneNighter45 Very Nice Accomodations
The physical plant of the hotel is excellent. My only qualms are that there was information about an airport shuttle on the website that apparently did not exist so when I arrived at the airport I was looking for the shuttle and wound up taking a taxi. The location of the hotel is also somewhat far from the airport and the city center.
September 19, 2014
Rated 4.0 out of 5.0 by SonnyOrange Fantastic Hotel!
I had a great week stay at this hotel. Enjoyed the open buffet breakfast which always started my day right.
September 16, 2014
Rated 1.0 out of 5.0 Experiencia inedita
No solo no me fueron a buscar al aeropuerto y me dieron una habitacion inferior a la reservada, lo mas triste es que el restaurant estaba cerrado no habia ninguna alternativa para cenar, ni siquiera un delivery de pizza. COnclusion, me fui a dormir sin cenar, luego de 6 horas de vuelo!
September 14, 2014
Rated 5.0 out of 5.0 by caro82mx El confort de las habitaciones es sensacional
Excelentes habitaciones, tiene unas camas super cómodas.
Esta ubicado en una zona muy buena, con restaurantes ricos alrededor.
En algo que podrían mejorar, es el tiempo del check in/check out, es algo tardado, ya que las 2 veces solo había una persona atendiendo. Todo lo demás, excelente!
September 4, 2014
Rated 5.0 out of 5.0 by Latnahc Great first experience in Costa Rica
This hotel was very nice and modern. Same as what I'm used to in any other Holiday Inn I have been. Will go back if I return to Costa Rica.
September 2, 2014
Rated 5.0 out of 5.0 by Anita21 Para descansar y trabajar
Me gusto mucho este hotel para descansar, viajo frecuentemente y tengo problemas para dormir, pero descanse perfectamente.
Con restaurantes cerca con variedad de comida internacional y a centros comerciales
Muy buena conexion a internet
Favor mejorar la iluminacion en los cuartos, para trabajar en el cuarto es muy oscuro y brindar fruta en el almuerzo
August 25, 2014
Rated 3.0 out of 5.0 by jft73 habitaciones buenas, climatización no adapta
La habitación es comfortable, con buenos muebles y bastante limpia.
El personal muy amable y profesional en general. solo un poco distraído en el servicio del desayuno (algunos camareros muy activos, otros menos) pero nada grave.
La estructura es moderna, ok internet y tv.
Punto débil, imposibilidad de abrir las ventanas y climatización automática con ventilador demasiado fuerte o apagado (demasiado frio o calor). Esto hace el descanso menos eficaz.
August 19, 2014
Rated 4.0 out of 5.0 by jsalcido1957 Great Hotel for businness
Great hotel, in very good and safe part of San Jose.
August 17, 2014
Rated 4.0 out of 5.0 by jsalcido1957 Great for Businness trips
Great hotel , situated in a very good zone of San Jose, a lot of restaurants, gyms and convenience stores near by.
This will be my Hotel for next trip
August 17, 2014
Rated 5.0 out of 5.0 by jvam Very comfortable and wll situated in Escazu
Great location, great food and exceptional service. Walking distance to shopping, malls and great restaurants. Very attentive and caring staff.
August 13, 2014
Rated 5.0 out of 5.0 by Saurabh C Awesome staff providing excellent service
Stayed for over 5 weeks at this hotel (split in two). The staff from the front desk to the bar, breakfast and dining are in one word 'simply fantastic', always welcoming with a warm genuine smile having small talks.
Best 'chilli guaro' made by Henry and Carlos (i might have messed the name) , Carlos, Michelle and the rest at the front desk, plus the folks at the breakfast makes the best omlets :) ... keep up the great work guys.
August 11, 2014
Rated 5.0 out of 5.0 by Peter, Athens Great staff and rooms.
This was my second stay here this year. Both times I found the staff, the rooms, and the hotel overall to be excellent.
I will need to be in Costa Rica again in 6 months and will be staying here again. For me there's no need to look for a better hotel, especially at this price. Very happy customer.
August 10, 2014
Rated 5.0 out of 5.0 by EQS1 Best hotel experience in Costa Rica
Great hotel. No surprises. Everything worked as expected and better.
If I travel to Costa Rica again, I know where I am staying.
Keep the good work guys!
August 8, 2014
Rated 4.0 out of 5.0 by mborrego Servicio excelente, buena ubicación
Hotel muy cuidado, con personal muy amable y servicial y ubicado en una plaza donde tienes multutud de servicios y fuera de lo común.
August 8, 2014
Rated 5.0 out of 5.0 by FER-INE VACACIONES EN COSTA RICA
REALMENTE, LA UBICACIÓN DEL HOTEL FUE PRIVILEGIADA PARA TENER UNAS VACACIONES MUY AGRADABLES EN COSTA RICA. DESDE LA LLEGADA AL HACER NUESTRO REGISTRO FUERON MUY AMABLES Y CADA DÍA SU BARRA DE COMIDA EN EL DESAYUNO FUE UNA EXPERIENCIA GASTRONÓMICA IDEAL PARA DESPUÉS REALIZAR LOS DIVERSOS RECORRIDOS POR LA CIUDAD.
July 28, 2014
Rated 4.0 out of 5.0 good hotel poor food
The hotel was very good standard in most respects. The location was a little isolated if you didn't have a car.
the room, bed and linens were excellent. The breakfast was appalling perhaps the worst i've had in any hotel recently. Check out is a problem. Very complicated and time consuming especially if you're running to catch a plane. But an overall positive experience.
July 28, 2014
Rated 4.0 out of 5.0 by berkber helpful staff
i was traveling with my family and my elderly mother who needed an accessible room. The beds were too high for her and the shower was not usable due to the wall of the bath tub hindering access to it. The staff was able to change her room the next night to one where the shower was easily accessible and they provided a roll a way cot that was at a more convenient height.
the staff also provided a wheelchair for our use for our entire stay.
i felt that the rooms were poorly lit. also, there was not any good programming on the tv.
would have liked more towels and washcloths on a daily basis.
the lobby and reception area were rather boring and also poorly lit. However,
all the staff were very friendly and accomodating.
July 25, 2014
Rated 4.0 out of 5.0 by RobPR27 Clean and good breakfast,
The only bad thing for me on this time was wood pallets noise from the store beside the hotel during late in the night and early in the morning. The room/bed were clean and the breakfast is good. Nevertheless the location is good.
July 20, 2014
Rated 5.0 out of 5.0 by Veevee23 Comfortable Stay
I stayed at this location while on a business trip that I ended up extending my stay for. The hotel staff was friendly and helpful. I am a non-native Spanish speaker and this is a Costa Rican hotel and the staff was very patient and friendly while I worked on communicating with the in Spanish. During this visit I spent more time in the hotel due to the weather and it was an enjoyable location to watch the World Cup in. In addition to a wonderful staff, the food at the hotel is amazing. I actually looked forward to my meals while staying. I highly recommend this location.
July 17, 2014
Rated 5.0 out of 5.0 by Gary4360 Costa Rica Business Trip in July
This is an outstanding place to stay. The restaurant however is NOT good. The staff is great, room is great, hotel is great, restaurant, NOT great.
July 14, 2014
Rated 5.0 out of 5.0 by TatiU Excelente Servicio
En general los 4 días de estancia en el Hotel Holiday Inn Escazu, fue excelente, de mi total agrado y gusto.
July 14, 2014
Rated 1.0 out of 5.0 by MelbourneTraveler747 Bad experiences
So many things went so very wrong and completely ruined our stay at this hotel. I understand things happen and they all happened to us. However, the staff, service and overall ambiance of the hotel was wonderful; I would stay here again should I be in this area
July 10, 2014
Rated 5.0 out of 5.0 by fkito Muy buen servicio
La atención del personal del hotel es muy esmerada.
El hotel está lejos de la ciudad en una ubicación aburrida, y el hotel cumple con todo lo básico, pero no tiene "lujos" adicionales considerando su categoría. La pisicina es muy pequeña.
Con todo, el esmero del personal y el cuidado en los detalles hicieron que en general tuviera una estadía muy placentera.
July 9, 2014
Rated 5.0 out of 5.0 by MrLA Great Hotel
Great location near a mall and nice neighborhood. Glad I chosen Holiday Inn again.
July 8, 2014
Rated 5.0 out of 5.0 by reosego Servicio Excelente
Atencion desde su llegada y muy comprometidos con tu comodidad.
July 8, 2014
Rated 4.0 out of 5.0 by thbtips Great location
The location of the hotel made me feel safe and it was very convenient to the mall, hospital and transportation. Most of the staff was very professional and courteous. Management did their best to make sure that your needs were met in a timely matter. If they saw you waiting they would get the workers out to assist you. They served a plethora of food for breakfast. Lunch and dinner was pretty good too and thank goodness they open a little later than the mall. The room had all the comforts of home. The AC I tried to adjust on several occassions I was not totally clear on how to work it. The gym was very small but it had the equipment that I needed to do a little workout. The front desk was understaffed most of the times I passed by. You had to wait a while sometimes for assistance. However, the guy that checked me in was always wonderful and never showed any sign of stress. Eventhough they need to hire more people. Only two people were a little snobby but even they were professional. Overall I would stay here as a second choice hotel.
July 3, 2014
Rated 5.0 out of 5.0 by Motl Una corta visita a Costa Rica
Un hotel cómodo, bien ubicado y el servicio excelente. Silencioso, a pesar de estar cerca de la carretera y por todo lo anterior, muy recomendable.
July 3, 2014