Rated 4.5 out of 5 by 109
Rated 5.0 out of 5.0 by Naapa Close proximity to CIMA
Could not use all amenities because of circumstances. My Wife was admitted to CIMA; I needed a place to stay. I was under a lot of tension because of situation and being in a foreign country. I felt like a fish out of water but the front desk staff were extremely helpful, supportive and spoke English. These qualities of staff made a horrible situation bearable.
January 28, 2015
Rated 2.0 out of 5.0 by Benthelefty Great hotel lacking elite benefits
My wife and I stayed here for 1 night on an award. Great hotel that was clean and comfortable.
Breakfast has almost always been included since I'm platinum (award stay or otherwise) when I've traveled with IHG. Not at this place. I value free breakfast pretty highly so that was disappointing.
Additionally my wife and I were hoping to do some trip planning through the wifi internet but it didn't work. We tried multiple devices but to no avail. I called support for assistance but that didn't work either. Comfort of my room is preferred to the lobby.
I probably wouldn't stay here mostly due to the lack of breakfast. Internet was a minor annoyance...
January 22, 2015
Rated 5.0 out of 5.0 by daveh1 great hotel
Excellent customer service, Hotel is conveniently located in Escazu with easy access to the highway and other familiar restaurants and stores. Close to the megaplaza.
January 17, 2015
Rated 5.0 out of 5.0 by Nicoyano Buen trato
En términos generales nuestra experiencia estuvo muy bien, excelente trato, muy amables, todo muy limpio, ordenado y buen ambiente.
January 7, 2015
Rated 5.0 out of 5.0 by Ceegs Incomparable atención
Viajé con mi mamá de 86 años y mi esposo de 76. Desde el primer momento Sheryl en el front desk nos acogió con amabilidad y gran eficiencia. Nuestra suite la 605 queda en la esquina con una preciosa vista de la ciudad. La decoración moderna y totalmente funcional.
Totalmente aislada del ruido en las noches nos permitió dormir con gran comodidad. El desayuno buffet con variedad de opciones para todos los gustos.
El servicio a la habitación rápido y con alimentos de calidad. El check out sin contratiempo.
January 6, 2015
Rated 5.0 out of 5.0 by danferdues Buen alojamiento
Fue todo muy bien.
La encuesta de satisfaccion demasiado larga.
January 5, 2015
Rated 5.0 out of 5.0 by hectorda confortable room
The Hotel and the staff attention were excellent.
There are too many questions in this survey. It has to be shorter
December 25, 2014
Rated 5.0 out of 5.0 Stay here every time - like second home
This Holiday Inn is like a second home to me - I'm there every week, almost! I've stayed in almost every other hotel in the area, if not all of them (including the Intercontinental), and yet, this Holiday Inn doesn't feel like a chain...it feels like a sleek little boutique hotel right in the best area of San Jose. Love my stays - and even miss it when I haven't been for a while! Highly recommended.
December 25, 2014