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Rated 3.3 out of 5 by 13 reviewers.
Rated 1.0 out of 5.0 by Pésima estancia Las instalaciones son muy antiguas y descuidadas, el hotel se encuentra en una ciudad calurosa y el aire acondicionado no sirve de forma adecuada, es muy incómodo reportarlo e ir recorriendo todo el hotel en b usca de una habitación con todos los servicios funcionando (aire, luz, agua) y a final de cuentas, ninguna habitación cumplió con lo mínimo requerido por el costo. La puerta de entrada no cerraba. La silla del escritorio muy desgastada. La luz nada cálida. Las instalaciones del gimnasio anticuadas y las anuncian modernas. May 2, 2013
Rated 1.0 out of 5.0 by SLP Quijote SLP Quijote, what happened to you ?? It used to be such a nice hotel but the last time I stayed will be the last time I stay there. The room, even though it looked like you just repainted it, smelled like wet plaster, The door didn't close easy. The bathroom/shower room was awful - the shower curtain was six inches from the floor so water got out very easy, the tiny little soap dish in the shower was barely enough to hold a small bottle of shampoo & a bar of soap and there was only one single little towell bar in the room, no hooks or shelve to hang your clothing. Very poorly planned !! Lastly, you used to have such an awesome breakfast buffet but the Sunday morning I was there it was very poor. You had one cook making eggs and omelets so the line was long because one person could never keep up. And the rest of the buffet was nothing special, not like it used to be. It's too bad that you cut back on service, you used to be such a nice, comfortable place to stay... April 20, 2013
Rated 5.0 out of 5.0 by THANKS i WOULD LIKE TO THANK YOU FOR TAKING MY OPINION AND DEAL ME AS A APPRECIABLE GUEST, I DID A RESERVATION AND HOLIDAY INN GAVE ME MY FAVORITE ROOM IN THE TOWER, I WILL BE BACK IN A FEW TIME AND BE SURE I WILL STAY AGAIN AND AGAIN IN THIS BEAUTIFUL HOTEL IN SAN LUIS POTOSI MEXICO. April 18, 2013
Rated 5.0 out of 5.0 by GREAT HOTEL! I had a few problems in the room and called the front desk and they sent someone immediately and fixed it. The staff was attentive and the restaurant food and staff were PERFECT! THANKS! April 16, 2013
Rated 5.0 out of 5.0 Good atomosphere I like the view seeing from the window of the room. Nice weather and winds blow. I could feel the good atomosphere. March 31, 2013
Rated 2.0 out of 5.0 by renewals not completed room was dirty as if maintenance workers had just left. no wall electricity outlets worked and the room smelled as fresh paint wich caused me nausea. March 27, 2013
Rated 3.0 out of 5.0 by Business stay When I arrived nothing was ever said about my preferred status although I received a xeroxed copy of a coupon sheet with my room key. One of the items said complimentary drink, but apparently the small print said it was only after the purchase of another drink. Also, the air conditioning was extremely loud all night. It took a while to find my room as I was on the very back of the property, I asked if they were full and they said not until the next night so not sure why I wa so far from the desk. It was a nice stay, just some annoyances more than actual problems. February 25, 2013
Rated 3.0 out of 5.0 by NON COMFORTABLE BED , NOISY I WAS IN MY FISRT STAYING IN THE MAIN TOWER WHERE THE COMFORTABLE AND RELAXING IS PERFECT HOWEVER WHEN YOU ARE NOT HIGH MEMBER OF THE PRIORITY OR THE PRICE IS UNDER THEN YOU RECEIVE A NON COMFORTABLE PLACE OR ROOM IN THE LAST PART OF THE HOTEL., WHAT A PITY February 14, 2013
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