Rated 3.4 out of 5 by 21
Rated 4.0 out of 5.0 by gabo72 The restaurant is the exception
I went to this hotel because I ran spartan race. Everything was fine but I had to be at 630 at some place. The restaurant open at 6 am. So, I went to have some breakfast but the restaurant was empty. And I had to get out of the restaurant with a glass of milk and cereal. But everything else was OK
October 23, 2013
Rated 2.0 out of 5.0 by falconlake paid too much
Hotel would not honour any of my discounts (CAA, Seniors or My corporate rate). Charged me full rack rate. Totally UNFAIR.!!!!
October 23, 2013
Rated 5.0 out of 5.0 by Pcratty By far one of the better holiday inns I have stayed at.
This is how all Holiday Inn should be. I rarely write reviews on on my stays. But IHG needs to take some advise from this hotel and apply it to all of their properties. Well done!
July 30, 2013
Rated 5.0 out of 5.0 by kino29 Excellent Stay.
I have stayed at many other business class hotels in San Luis Potosi, and to tell the truth I have finally found what I'was looking for.
From check in to check out everything was 5 star. We had a renovated room which was very modern and spacious for the 3 of us. I called up and a mini frig was delivered for free. The hotel is in a perfect location right across the street from a major shopping mall. Very convenient for acess to their food court and nightime Cinemas. The hotel grounds have to be the nicest in all of San Luis Potosi. While we were relaxing in the pool I had to wonder outloud if we were really in San Luis Potosi and not Puerto Vallarta. I loved having a jogging track on the hotel grounds. I made good use of it on several occasions as did other guests. Breakfast was pretty good, I have had better but there were lots of options plus the option for quesadillas or omlettes. FREE AIRPORT PICKUP AND DROPOFF. The value there is outstanding, they even gave us a free ride in their van to the bus station when we left. My only complaint is the pool being a bit too hot for july. I dont see a need to heat a pool to 30-31 C when you are having highs of 30C during the daytime. I wanted to cool off in the pool not hop into the jacuzzi.
The hotel staff are to be commended, very courteous and efficient.
July 30, 2013
Rated 4.0 out of 5.0 by Xavis Experiencia Satisfactoria
Me pareció un gran hotel, sobre todo su diseño y estructura horizontal. El hecho de que puedas estacionar tu auto afuera de la habitación le agrega valor. Recomendable para quien realiza viajes de negocio cortos a San Luis Potosí.
July 23, 2013
Rated 1.0 out of 5.0 by VicB8 Very Bad experience on Friday night
There was a party in the gardens, a wedding, the noise was so high that it was impossible to sleep.
The hole night!, party finish at 4:00 AM!!!
July 18, 2013
Rated 5.0 out of 5.0 by Gerhart Great bargin
All ways a pleasure to stay here, service is great ,staff very friendly.
July 17, 2013
Rated 3.0 out of 5.0 by Paquijo Bien pero no tan bien
Cuando llegue me dieron un upgrade que solicite, todo bien hasta las 5.30 de la mañana cuando me meti a bañar y nunca salio agua caliente. Despues al momento de hacer check out me estaban cobrando una tarifa distinta a la que habia obtenido en internet la cual era casi un 35% superior. Me hicieron el cobro y no me corrigieron la tarifa hasta que encontre el correo de confirmación con el numero de reserva y la tarifa confirmada. Perdí casi media hora. La factura de mi estadía y consumos realizados no me los enviaron hasta hoy que llame para solicitarlos. Es una pena que un hotel tan agradable, buen servicio por el personal en el restaurante y de limpieza en las habitaciones tenga algunos detalles que conviertan una estadia de 10 en apenas un 6.
June 27, 2013