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About our Hotel

Location: Airport

  • Location: Airport
  • Closest City: SAN MATEO
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-07:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:6
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Hindi
  4. Tagalog

Pet Policy

Pet Policy

We are sorry, but the hotel does not allow pets. Guide dogs and service animals are allowed.

Parking

Parking

  • Number of parking spaces:200
  • Car Parking Available
  • Hotel parking is free as a convenience our guests.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:110
  • Total number of suites:20
  • Total number of rooms with only one bed:59
  • Total number of rooms with only double beds:51
  • Total number of non-smoking rooms:110
  • Total number of rooms for the physically challenged:6
  • Executive rooms
  • Interior corridor
  • Total number of floors:4
  • FEMA Property Number:CA0906

This San Francisco Airport Hotel's Near it All

Here in San Mateo, CA, our hotel's guests can easily get to all the attractions and businesses of the San Francisco Bay area. In addition, a free shuttle runs between San Francisco Airport (SFO) and the Holiday Inn® Hotel & Suites San Mateo - San Francisco SFO.

This hotel is ideal for every corporate traveler. Use the 24-hour Business Center and free Wi-Fi access to keep in contact with the office anytime. Over 2,500 sq ft of meeting
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This San Francisco Airport Hotel's Near it All

Here in San Mateo, CA, our hotel's guests can easily get to all the attractions and businesses of the San Francisco Bay area. In addition, a free shuttle runs between San Francisco Airport (SFO) and the Holiday Inn® Hotel & Suites San Mateo - San Francisco SFO.

This hotel is ideal for every corporate traveler. Use the 24-hour Business Center and free Wi-Fi access to keep in contact with the office anytime. Over 2,500 sq ft of meeting space is available in three rooms, so you can host your next event with us. Since we're near SFO, the hotel is moments from IBM, Honeywell and Accenture, too.

There's a lot to do around San Mateo, CA, as the hotel's property is a stone's throw from Coyote Point Museum, home to almost 100 exotic animals. Families love spending a day at the Great America Theme Park in nearby Santa Clara. And, of course, San Francisco is chock-full of excitement and fun, from Fisherman's Wharf to AT&T Park and Union Square to the famous Golden Gate Bridge.

You'll have the time of your life staying at this 100% nonsmoking, green lodging. After a long day on the town, why not sit back and relax in the whirlpool or sauna? The 24-hour Fitness Center makes keeping up your workout regimen a cinch. If you get hungry, head down to the Bistro 330 Bar & Grill, where there's sure to be something delicious for everyone. Book now and discover just how much fun the San Francisco area can be.

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Features
Our complimentary shuttle runs from 4:30AM until 12:00AM and takes guests to and from San Francisco International Airport. The hotel's Park and Fly package lets you leave your car in our large parking lot.

Guest Reviews

Rated 3.5 out of 5 by 286 reviewers.
Rated 5.0 out of 5.0 by Excellent hotel! Hotel is very convenient to San Francisco Airport. Very clean and nice amenities. Excellent on site restaurant. August 16, 2014
Rated 3.0 out of 5.0 by Bad experience Once again we faced a problem when checking in. The room key given to us did not open the door. We had to call the desk and wait until someone showed with a working key. In my previous stay I was given a room key for a room that was occupied by someone else. Again, back to the front desk and wait for e new room key. The quality of the food in the restaurant (we had dinner there) was below average. This property badly needs an update, worn carpets, scuff marks on doors, etc. For me as a platinum member this a disappointing situation. Will not stay at this location again. August 15, 2014
Rated 5.0 out of 5.0 Thanks Wonderful staff makes this our favorite SF Airport hotel! August 15, 2014
Rated 1.0 out of 5.0 by not up to par I read other reviews but thought they couldn't be accurate, given my previous positive stays at other IHG properties, including other Crowne Plaza hotels--I was wrong. We were traveling with another family and needed two adjacent rooms, which they accomodated--by giving us 2 rooms right next to the highway. Rooms both had large missing patches of accoustic "popcorn" ceiling, and definitely should be fully renovated before rented out to anyone else. The AC unit hummed loudly, but still didn't drown out the road noise. Could've stayed at any number of nearby properties for the price, and will make that choice in the future. August 13, 2014
Rated 5.0 out of 5.0 by great overnight stay This was our first stay at a Crown Plaza. Service and staff were excellent. Nice amenities. Good value for the money. August 12, 2014
Rated 4.0 out of 5.0 by Nice Stay My stay was very nice - staff were helpful, room was clean, and restaurant was good. There was highway noise but it was muted by the white noise of the A/C. Would return. August 11, 2014
Rated 2.0 out of 5.0 by A/C a problem but staff was great The A/C unit in the room was extremely loud. Since the hotel was full and my arrival was late, the technicians had gone home and I could not be switched to another room in the hotel. The front desk agreed that this was an issue and did its best to accommodate me with the constraints at the hotel. Staff gets excellent marks. The hotel room wasn't ready for occupancy. August 10, 2014
Rated 1.0 out of 5.0 by Disappointed with Air Conditioning and Couldn't Sleep The hotel is in a good location. The rooms seemed very nice. The bar/restaurant is fine. The staff were all very courteous and friendly. Unfortunately, this turned out to be the worst stay I've had at an IHG property in many years. I am a Platinum Member and stay at IHG properties in excess of 75 nights per year, mostly on business. I arrived at the hotel before 6pm and needed to catch the 4am shuttle to SFO. At check-in, I was 'upgraded' to the Executive Level where I was able to get some free cookies and water which was nice. Unfortunately, shortly after check-in, I noticed the wall thermostat was inoperable and I was unable to adjust the air conditioner (A/C) located by the window. I called the front desk and a maintenance person arrived in a timely manner. He said he would need to replace the A/C. I left to get something to eat in the bar and returned about an hour later. The maintenance person and his assistant were finishing up and said they had to replace the replacement A/C because it was too noisy but that it was fixed. The wall thermostat still didn't work. The A/C was on the lowest setting (60) and the fan on the highest setting and set at Cool. After about an hour, I decided that cool air just wasn't coming in and the temperature in the room still seemed in the high 70's. Unfortunately, unlike most other hotels, the windows are locked totally shut and wouldn't even open a few inches to let cool air inside. I called to the desk and told them it was still too hot and I couldn't sleep. I also told them I needed to try to sleep and didn't want another replacement A/C unit as I only had a few hours left before I had to wake up for the airport shuttle. At no time was I offered another, more comfortable room (and, I didn't ask for one).... I ended up with about 1 - 1 1/2 hours of sleep before I had to catch the airport shuttle and fly back to the East Coast. I will probably try this hotel again because of its proximity to SFO and the reasonable cost and hope that this particular experience was an exception. However, if it happens again, I will cross this hotel off my list. I have stayed at other Crowne Plazas and had great experiences..... August 4, 2014
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