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Rated 3.9 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel to stay at while in the Richmond area Because of its location near the airport is the second reason that i recommend staying at this hotel only second behind the friendlyness of the staff. August 16, 2014
Rated 4.0 out of 5.0 by Great Price and Comfortable Nice to have a bar and restaurant inside the hotel. Makes for a relaxing evening to be able to go enjoy a drink and food then head to the room. Staff is super nice and helpful too. August 15, 2014
Rated 5.0 out of 5.0 by Super Conference My old army unit had a reunion at the Holiday Inn Richmond Airport on the dates of August 6-10, 2014. We enjoyed very much the friendliness and courtesy shown to us by the support staff during these days. Everything went just super. Would highly recommend staying at this location! Joe August 11, 2014
Rated 5.0 out of 5.0 by Great hotel First time staying at this hotel in VA. The stay was very relaxing and the guestroom was very clean with up to date furniture. Only stayed one night but I will stay there again on my return to Va. August 7, 2014
Rated 3.0 out of 5.0 by New hotel needs better housekeeping management This is a nice property. I travel a lot, and this is a nice property for the money. The front desk staff is great and friendly. Housekeeping terrible. They missed me all together the first night. Next day knocked on my door to clean the room as I was just leaving and I said fine and mentioned the room was not cleaned the day before. When I returned 6 hours later, room was still not cleaned!! But the person was still on the floor and actually about the same place she was when I left. I guess nobody is supervising. When she did clean the room, no vacuuming, left towels next to the sink and just did enough to make up the room. A shame such a nice property and desk staff takes a hit for a person who obviously doesn't like or really care about their job. August 5, 2014
Rated 4.0 out of 5.0 by Good value Overall the hotel is clean and the rooms are comfortable. Looks like it was recently renovated and is nicely up to date. Staff is friendly and accommodating, however more staff is needed for the dining area - expect long waits when it's busy. Pillows, sheets, shower curtain and towels all have a strange musty odor. July 26, 2014
Rated 5.0 out of 5.0 by Clean & Friendly This was a great hotel we enjoyed our entire say here. The room was big enough for my two little ones to run around in. It was also clean enough that we didn't have to worry about them catching anything from the floors. The beds are soft and the staff is friendly. Overall I would say if you want to stay somewhere nice this is a good choice. July 21, 2014
Rated 5.0 out of 5.0 by Excellent Service Spent wonderful time at the Holiday Inn. Service was more than great - staff was very helpful and friendly. Manager was very accommodating and helped in all possible ways. It is a truly elegant place with magnificent rooms, comfortable beds, good breakfast and 24-hour access to the fitness center. July 7, 2014
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