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Rated 4.0 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Wonderful accomodations Reservations were good, staff very courteous. Great breakfast. November 19, 2014
Rated 5.0 out of 5.0 by Overnight Stay for Anthem Richmond Marathon The hotel check in was super fast and the front desk staff were friendly and answered all my questions. We requested a late checkout due to the marathon and they were more than happy to give us a late checkout! The room was clean, large, and comfortable. Loved having the mini refrigerator in the room. We didn't get the oportunity to have breakfast because the race started at 7am so we had to be out of the hotel before breakfast started. I will recommend this hotel and stay again. November 18, 2014
Rated 5.0 out of 5.0 by Great service and good sleeping room. Everything was just great. The parking was good, as well as the food, meeting room staff, sleeping room. This hotel is in a good location from the mall. Easy to get to from the interstate. November 18, 2014
Rated 1.0 out of 5.0 by Staff and Facilities Poor I stay at this Holiday inn , because it is a full service hotel. But the bar was Closed and the staff gave no comments as to why.Absolutely no excuse for this. I have stayed here 3 times this year and this hotel lacks A Holiday Inn image. Room was ok, but not worth the money. I will never stay here again! November 18, 2014
Rated 4.0 out of 5.0 by Responsive front desk and maid service While I had attained a late check out that would allow me to clean up following the Richmond Marathon I was slightly delayed (about 15 minutes). The front desk was accommodating and gave me entry into my room to pick up my clothes and clean up. However, the maid service had already cleaned my room. But the maid service was accommodating enough to allow me to enter my room and take care of my business. It was much appreciated. November 18, 2014
Rated 5.0 out of 5.0 by comfortable bed friendly service staff was very helpful and had a great night sleep November 17, 2014
Rated 5.0 out of 5.0 by Very much Enjoyed Will Stay again... ENJOYED IT VERY MUCH VERY CLEAN VERY QUIET WILL DEFINATELY STAY AGAIN November 13, 2014
Rated 4.0 out of 5.0 by Great Visit Overall I would return back to this property for sure. Modern and Clean facility which makes for a pleasant stay over a long weekend. I liked having a microwave and refrigerator in my room. When I had concerns it was handled immediately! The front desk was extremely friendly and supportive of all my needs. Housekeeping was very good about providing services when requested. I did have a concern with the Manager who ran the kitchen ....on check in it was very busy because there was a conference and many people where checking in and he sent an employee on her personal cell phone to interrupt the front desk clerk because she did not answer his call. This young lady chewing gum on a personal cell phone demanded that the front clerk stop what she is doing to take this call! Overall this was a pleasant experience. November 13, 2014
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