Rated 4.0 out of 5 by 148
Rated 5.0 out of 5.0 by SmokeyVA48 Airport Travel
This Holiday Inn met all of our expectations. We were greeted by friendly front desk staff members. Our room was clean and the beds were comfortable. We were able to park there and get a shuttle to the airport. The restaurant was excellent. The front desk staff extended our check-out time to accommodate us with our flight schedule. This Holiday Inn was modern, clean and up-to-date.
April 20, 2015
Rated 5.0 out of 5.0 by bbltimberland Great Business Stay
If you are in the area a must stay. Overall the hotel does not disappoint. Clean, friendly, and the food and drink are excellent. I will continue to utilize this property whenever I am in the area.
April 17, 2015
Rated 5.0 out of 5.0 by Cjimfran Front Desk Staff / Bathroom
Lori, at the front desk, as stated before was exceptional. When asked to see that our room was cleaned timely she not only responded promtly but followed up by contacting us to insure that the room met of expectations. Her smile was a pleasant way to start the day for guests as well as new guests arriving.
The bath room in room 305 was clean but needed a good spruce up. The wall paper was coming of of the wall in one corner and this gave the appearance of not being maintained.
April 13, 2015
Rated 4.0 out of 5.0 by Zole Relaxing guest room, and friendly staff
While my wife and I spent little time in the hotel, we did take in many of the Historical sites in Richmond. After returning home, I mentioned to my wife that I may have neglected to tell the hotel staff at check in that I was an I.H.G. member. She said we can remember that when we return next time, so I guess we will be back.
April 10, 2015
Rated 1.0 out of 5.0 by HOLRIC Unprofessional front desk with no customer service or leadership abilities
Unable to provide solutions to a bill discrepancy and were quite content to leave it at that
April 4, 2015
Rated 5.0 out of 5.0 by Sherrieva Great Hotel
Very close to airport, staff is friendly and accommodating to the needs of guests!
March 28, 2015
Rated 5.0 out of 5.0 by Riley820 Comfortable and convenient. Couldn't ask for more.
An excellent overnight experience. Would certainly stay at this Holiday Inn again.
March 26, 2015
Rated 5.0 out of 5.0 by Squid Nice Staff
Excellent and friendly staff. Smoothest elevators ever. Airport noise not an issue.
March 26, 2015