Rated 3.4 out of 5 by 34
Rated 3.0 out of 5.0 by Intl787DiG Excellent Location & Accessible to GauTrain
The staff was friendly and offered us Lounge Access however the choices are limited for the lounge with no complimentary drinks or food during our stay due to "an event".
I would recommend this property as they offer a shuttle service between the GauTrain station and the Hotel and it's a five minute walk to the Mandela Square where there are many shops and affordable dining options. It's in a relatively safe area of Johannesburg for tourists.
December 3, 2013
Rated 2.0 out of 5.0 by Aidi156 poor service and awful food
Chose the buffet dinner. Waited 10mins for a bottle of water. Plenty of people asked how I was but no interest in service. The food was poor, with more bones than meat.
No more feather pillows at a hotel chain that used to offer a pillow menu.
The lady making the omelette at breakfast was very cheerful and made great food. The only highlight of the stay.
October 7, 2013
Rated 2.0 out of 5.0 by OmarA POOR SERVICE
Front Desk staff at HI Sandton in dire need of customer relations skills.
Housekeeping poor, NO handsoap in the rooms - NO tissues
September 10, 2013
Rated 4.0 out of 5.0 by jucanero Overall good experience
I stayed at the hotel for 5 nights and it was a positive experience. The rooms are nice and spacious. Very nice bathrooms. The gym is a bit small, however has all the basic things. Nice rooftop bar. Attentive staff. Nice location, walking distance to the Nelson Mandela Square.
For me the only "deal breaker" was the internet. Although it was included in the rate it was very very very very slow. Sometimes even had troubles opening normal sites (news papers, weather, facebook). Download relatively big attachments (3mb) almost impossible.
September 5, 2013
Rated 4.0 out of 5.0 by MolokoHM Payment confusion
I booked for a night redeeming my points but your front desk made me pay the full amount. I called the global reservation number and they confirmed that points were taken for my stay at your hotel.
I will appreciate it if a refund is done to my credit card please.
I always enjoy my stay at holiday inn hotels.
August 27, 2013
Rated 4.0 out of 5.0 by Frankie13743 good experience
good location, well trained and profeesional staff, beds were awesome and overall experince was 9/10.
August 21, 2013
Rated 4.0 out of 5.0 by Sash08 GOOD STAY
Good Hotel at a very good location.
Nice clean rooms, good service for a comfortable stay.
Recommended for the business traveler
Missing some recognition for a platinum member.
Lounge can be better but all in all a very good HI property.
August 19, 2013
Rated 4.0 out of 5.0 by Trigger7117 Best holiday inn experience
This must beone of the best holiday inn we have ever stayed at.
Extremely helpfully staff and Excelent location.
August 18, 2013