Rated 3.2 out of 5 by 42
Rated 5.0 out of 5.0 by Alf147 No complaints whatsoever
Friendly welcome, nice clean room with good decor. The bar was a bit on the small side. Overall impression was a good friendly feel about the place and would definitely stay here again.
December 1, 2013
Rated 3.0 out of 5.0 by MarkBandLindaC Good for the money - still including nice touches
Room was comfy and warm, beds were wide and 'OK' (mid to firm softness); the nice touches like coffee, tea, shampoo, shower gel and more than 4 channels on TV plus free WiFi is appealing. The staff were lovely, breakfast was great and plentiful (But reserve it when you reserve your room as it's much cheaper than the £12.95 each on the day!). Only real negative comment is, the corridors smelled like an old musty church and the smell permeated into our room. We didn't notice any road noise (From A1) as we were at back of hotel.
December 1, 2013
Rated 1.0 out of 5.0 by HMCF This is not a Holiday Inn
I thought I was booking a Holiday Inn Hotel through the IHG website, all indications led me to believe this was a Holiday Inn, logo, branding etc. It was only when i arrived at the hotel that I thought I was in the wrong hotel.
The room faced the A1M the "double glazing" did nothing to exclude the noise of the traffic let alone the noise of workmen during the night (A1M night closures due to roadworks).
The shower dribbled out water and spent most of the shower trying to adjust heat.
Bar area was in an area 10 foot by 5 foot
Evening meal tried 3 meals from menu all out of stock had to do with burger.
Booked for 2 nights went to reception after 1st night to cancel 2nd night and was told to pay £30 cancallation fee, after discussions with manager managed to get that waivered.
Was also over charged for 2 night stay.
November 17, 2013
Rated 4.0 out of 5.0 by doubledee49 Friendly Staff
Only stayed one night Staff were very friendly The bed was very comfortable room was clean have paid a lot more for less all in all was very pleased
November 12, 2013
Rated 3.0 out of 5.0 by CB74 Dated and in need of modernisation
Looked good and welcoming from outside and from reception. Room dated, shower not powerful, creaky floor boards in corridor and in rooms making place feel flimsy. Shall not stay again. Food was very nice though.
November 1, 2013
Rated 1.0 out of 5.0 by Visitor1087 Not the usual holiday inn standard
Too close to the road or poor sound proofing. I stay in a lot of holiday inns and this isn't the usual standard. Staff were eager to help but the accommodation was poor.
October 28, 2013
Rated 3.0 out of 5.0 by dmp690 Desperate for a refurb
As a contractor this was adequate but the place is looking very tired now and it desperately needs refurbishment. The hotel has the potential to be great.
I won't go into great detail but there are stains on the carpet, bed runner, desk chair and the mould round the bath are unacceptable in this day and age where competitors are much cleaner for the same price.
The staff are wonderful and I cannot fault them, they make the best of what they have to work with. However dust and cobwebs on lampshades and a general dusty feel mean that the cleaning staff should do a better job.
One plus is that the rooms have a homely feel and the bed was very comfy.
If I'd have booked into this hotel for a leisure stay or holiday I'd have left and asked for my money back as the hotel is full of builders and contractors and they're very noisy. The cigarette bins right next to the front door means that all the smokers are too close to the building and I'm thankful I didn't have a room facing the smokers.
I hope that IHG invests money in this place and raise the prices a bit to attract a better clientele.
For some reason I actually pity this place. I cannot recommend a stay unless you have really nowhere else to go, although your car is probably cleaner.
September 30, 2013
Rated 2.0 out of 5.0 by DJW1969 A last resort.
Very little to say other than that I was disappointed.
70's decor, very malodorous, noisy, poorly maintained with staff only a step away from discourteous.
Won't be hurrying back.
September 29, 2013