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Rated 2.8 out of 5 by 97 reviewers.
Rated 1.0 out of 5.0 by Very poor meeting experience Sadly I am of the view that the managers went away for the weekend leaving the facility in the hands of inexperienced junior staff that frankly did not have a clue. Poor service, poor food, in a dreary setting. I hope that I never have to go there again. September 16, 2014
Rated 1.0 out of 5.0 by Disappointed generally What has happened to Holiday Inn standard. I stayed in many holiday Inn hotel but this is the only one I would not like to go back. It was like a small bed and breakfast house but breakfast is not included. September 15, 2014
Rated 2.0 out of 5.0 by Disappoint stay Not what I would expect of a Holiday Inn property. The room fabric was tired and the shower unusable, light bulbs missing and the TV not correctly set and as the window frames were warped and did not close fully the room was very noisy. The evening meal was an exercise in patience due to the over 3/4 of an hour wait for a simple pizza and the dining room was not properly cleaned. I was moved to another, much better room and the duty manager at check out refunded my evening meal charge but I would still not choose to stay at this branch again. September 15, 2014
Rated 1.0 out of 5.0 by not recommended Building in need of refurbishment. Poor breakfast choice. Empty restaurant service still very slow. Not recommended for more than an overnight stay. September 11, 2014
Rated 1.0 out of 5.0 by What a disaster! They are completely incapable of catering for parties. Although our group was booked for weeks before, they ran out of wine on the first evening, there was no gin at all, we waited for 2 hours to be served a meal of just three choices. The staff ran around like headless chickens with no overall guidance, the management was non existent. Only by getting up early did we get an adequate breakfast, later arrivals had to wait while the kitchen staff went out to buy more food! The most miserable dribble of a shower, no bed light bulbs, dirty cover on the couch. Never again! September 11, 2014
Rated 1.0 out of 5.0 by Cold Welcome The hotel could be so much more. A bit of modernising internally would certainly help. The staff should be better equipped to deal with and help customers especially on arrival. Customer service should be the number 1 priority for anyone who works in the service industry, something which needs a lot of work at this hotel. If you need somewhere to sleep then it is OK, the food is unremarkable. September 11, 2014
Rated 1.0 out of 5.0 by Room satisfactory, food dreadful, especially breakfast. I would not recommend this hotel. The worst breakfast experience at a hotel for decades. Green mouldy bread put out for toasting. Bar ran out of wine on two successive nights. September 10, 2014
Rated 4.0 out of 5.0 by Friendly staff I stayed at this hotel while visiting from the USA....the hotel staff were all friendly, especially the room attendants...they were very accommodating and helpful and always made sure our room was clean and we had what we needed. The hotel itself, however, really needs updating, while the room was clean, it was dated and the beds were uncomfortable. I know other people staying here have said the water pressure was poor, but I really had no problem with it at seemed great to me. I do think the addition of a mini fridge in the rooms would also be a nice touch! September 8, 2014
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