Rated 5.0 out of 5.0 by Alan29 good all round hotel
very pleasant from checking in to checking out. Close to A1 so very handy for travel. would stay there again
June 17, 2013
Rated 5.0 out of 5.0
by wid1 wonderful service
my granddaughter held her wedding here on the 25/05/2013
i cannot express how wonderful the day went and without a hitch . Everyone worked so hard to make it very special for her, the sit down meal was exceptional out of 56 people sitting down for a meal their was NOT ONE complaint the food was lovely and hot. the service was quick and very professional from the beginning to the end.
The hotel rooms were lovely fresh clean modern and comfortable again 30 rooms were used for the wedding guest and NOT ONE complaint.
the breakfast was amazing and the service was outstanding.
A big thank you to ALL THE STAFF which made my granddaughter's wedding perfect and our stay very special.
A special thank you to Rebbecca , Micheal, lucy, and sheila for all their hard work. kind regards from iris , anne-marie jupe, and the bride and groom
May 29, 2013
Rated 5.0 out of 5.0 by GrandfatherSir No problems at all.
We were made very welcome at reception and in the restaurant, we found the staff exceptionally helpful and would highly recommend the Holiday Inn at Sandy to potential guests. We have used several overnight accomodations around the UK recently and have paid twice the price for much less than we had at Sandy. I was amazed at being able to borrow a phone charger and several other items were freely available to guests who had forgotten their toothbrush, etc. The food was reasonably priced, well presented and enjoyable. The room was immaculate. I will happily use Holiday Inn at Sandy again.
May 21, 2013
Rated 1.0 out of 5.0 by Stevethe1st Holiday Inn Garden Court - Bedford
Not the best HI experience for my stay of 29/04/2013. First I booked on line through the HI web site a double non smoking and was given a twin bed (2 singles) which was changed after an unnecessary heated debate with receptionist. This hotel is in really shabby state and in great need of a total refurbishment, it's not up to the usual HI decor standard, the dining room is too small to cope when the hotel is full as was during my stay. The shower over the bath in my room was loose and wouldn't stay upright without the use of assistance with one hand, and the tray on the shower fell during my shower with my gel crashing to the floor with half the contents going down the plug hole. At breakfast in the overcrowded dining room, my toast got jammed in the rotating toaster, my cooked breakfast was presented with white speckled almost raw bacon. This hotel has seen better days, Holiday inn need to close it down and refurbish it to their better standards, as good business hotels are really in short supply in this part of the country. Oh, and wifi reception is dodgy.
May 5, 2013
Rated 3.0 out of 5.0 by Steduf Staff scarce but good
We have stayed at this hotel before (about 2 years ago), the ice machine wasn't working then and it isn't working now!
The staff are lovely - friendly and eager to help, BUT - I think there only two!! I feel sure that the young lady behind the bar who took our order for food in the evening also went off to make make it, serve it and probably had to wash up.
On the up side - our room was spotlessly clean and the traffic noise from the nearby A1 was tolerable. The snack we did have was very good value and freshly cooked. Didn't make breakfast so can't comment. The price we paid was fair for a budget hotel and was convenient for our purpose.
The setting of the hotel is rather pleasant and certainly belies it's proximity to the A1.
April 22, 2013
Rated 1.0 out of 5.0 by Poor77 Poor Overall
Shower not working
Drinking Glass and Wine Glass dirty and had lipstick marks.
Housekeeping attempted to clean room at 8:30 before I had left for client meeting (surely this is too early for standard residents!)
April 16, 2013
Rated 4.0 out of 5.0 by Ed72 Good value
This Hotel is Continent, clean with easy access from the A1. The restaurant is bright, the food good with reasonable choices and breakfast can be as complex as you like. All this and the staff are pleasant and helpful.
April 1, 2013
Rated 3.0 out of 5.0 by Bazza1 Get what you pay for
Had not stayed at this hotel for almost 10 years. Not the best, with room being 'dated' and general amenities 'tired'. My room was clean and tidy, and adequate for a one night stay. The dining room was small and the menu limited, also over priced for what was offered. However, the food was good and the breakfast was above average. The staff were friendly and helpful and tried to offer a good service.
The whole hotel could benefit from a refurbishment and for some additional space/'general areas' to be available down stairs, - for a drink/ coffees etc.
Overall, you 'get what you pay for'. I would compare this to a budget hotel chain.
March 19, 2013