Rated 2.8 out of 5 by 128
Rated 3.0 out of 5.0 by unenamoured LIMITED FACILITIES
This hotel is close to the M1 therefore traffic can be heard from this busy road. The room was fairly clean and comfortable, but the overall impression of the hotel was that it badly needed refurbishment as the decor and furnishings were in need of updating.
Very small dining and bar areas, and choice of meals limited. Breakfast was quite poor quality and again limited choices. Evening meal better and good sized portions. Only ate at the hotel as nothing else accessible for us as dependent on transport.
Staff were friendly and helpful, though service was rather slow.
February 24, 2015
Rated 4.0 out of 5.0 by Hayabusa business Close to where I needed to be
This hotel could do with a bit of a revamp. It looks and feels a bit dated. Restaurant didn't have many of the items.
February 9, 2015
Rated 1.0 out of 5.0 by 10536326 Don't stay here
Not the usual IHG standard. Spend your money somewhere else
February 2, 2015
Rated 2.0 out of 5.0 by Linn13 Faulty Towers
Building and rooms OK but their customer service is dire!
January 26, 2015
Rated 2.0 out of 5.0 by havestayedinworsebut poor hotel for IHG
I have stayed in this hotel several times in the past as it is in a convenient location, but it has not improved much over the years. I don't normally give reviews, but I felt this time needed to be recorded, as a good overhaul of the whole hotel needs to be undertaken. Bar area too small, 4-5 guests and it is too crowded to sit and relax, if you go into the reception area where there are chairs, it is opposite the front doors, so is cold and you feel like your on show. The bar itself wasn't stocked sufficiently, only wanted orange juice and lemonade, which the staff member had to go out on 2 separate occasions to fetch(once for the orange and once for the lemonade). The bedroom has a small electric heater, stayed on the coldest night of the year so far, which took a couple of hours to heat the room enough to attempt a shower, which luckily was hot. The toilet flush in my room hit the top of the cistern every time I flushed it, making a lot of noise. The food was ok, seemed to be cooked to order, but left breakfast as eaten there before and was not impressed. If its location you are after and not wanting a lot else, then no problem, if you just want a night away, then try somewhere else.
January 24, 2015
Rated 5.0 out of 5.0 by Dessie 231267 Great beds Great Staff
need for a bigger seating area in public areas.Perhaps a bigger choice on menu
January 23, 2015
Rated 3.0 out of 5.0 In need of refurbishment
The decor and rooms are dated and in need of a refurbishment. Bar area is very small and not very welcoming. On a positive the staff were friendly and welcoming.
January 18, 2015
Rated 1.0 out of 5.0 by stever123 Nightmare!!!
I would seriously not recommend this hotel unless they make major changes.
Bar not stocked with basics
Breakfast badly cooked and sausages were just reheated and the poached eggs tasted only of vinegar
the rooms are seriously dated
I have to say I like staying at IHG hotels as a rule but this one is a no go!!
January 7, 2015