Rated 4.4 out of 5 by 300
Rated 2.0 out of 5.0 This hotel needs improvement
Let me say first that I am a fan of IHG properties, just not this one so much... On the surface the property looks fine and first impression is a good start. However when the details are revealed (food service, food quality,service staff at breakfast) it is apparent they need improvement. They have a "Bar area" but I never saw it used or open???
October 8, 2015
Rated 5.0 out of 5.0 by Tom1463 IHG Santa Ana
Excellent property and close to the beaches. Nice place to unwind and relax in SOCAL.
October 7, 2015
Rated 5.0 out of 5.0 by JRoberttraveler JR traveler
Have stayed here 4 times and look forward to staying again. Convenient location next to the freeways, good parking, has everything the business traveler needs. Staff very friendly.
October 6, 2015
Rated 5.0 out of 5.0 by 98MRoadster Nice place
Front desk and restaurant staff were very friendly and attentive, rooms are large and updated, bathrooms are clean and bright!!!. Booked with the breakfast package and tried one day, eh, will pass on that next time, could have used better quality items.
September 30, 2015
Rated 4.0 out of 5.0 by imearthelement good hotel
Almost everything was great - fast, wireless internet, clean room/bathroom, comfortable bed
September 29, 2015
Rated 1.0 out of 5.0 by Colinryan443 Understaffed at check in and a charge for orange juice at brkfst buffet!
1.) Only one front desk agent working at check in and a line of 4 guests waiting to check in! UNACCEPTABLE!
2.) The quality of your breakfast buffet is lacking! On top of the poor quality of the food (luke warm eggs.)
3.) Cranberry Juice and Apple Juice are provided with the breakfast buffet however; if you want orange juice you are expected to pay for it!!! What a joke!
September 29, 2015
Rated 5.0 out of 5.0 by Robert Jones6310 Everything was perfect!
The best motel stay of all of my business trips. The bathtub issue was a minor inconvenience so it did not affect my rating.
September 26, 2015
Rated 5.0 out of 5.0 by BusinessTraveler1666 Great value and convenient location
Right off the 405, the 5, and the 55. What an easy drive from the airport! I stayed for 3 weeks and I have to say, it was like being at a much more expensive hotel. The staff was super friendly, knew my name, and by the time I left I was on a first-name basis with the housekeepers as well. It's a refreshing change from the other hotels in the area that are so stuffy and impersonal.
I highly recommend this hotel for their value-to-price ratio and their great service.
September 22, 2015