Rated 4.3 out of 5 by 115
Rated 4.0 out of 5.0 by David92000 Staff is Outstanding
Every person on staff at this location was truly outstanding. I was greeted each time I walked in the hotel and all questions were answered. I was truly amazed when the front desk called and asked how our room was after an hour. I advised them of some deficiencies and solutions were quickly offered or completed. Our Non-Smoking room did smell like old smoke and we were offered a re-location. I do believe the reason is the outdoor smoking areas are on this side of the hotel at each end of the wing. The filters on the individual air conditioners should probably be changed more often.
September 24, 2014
Rated 3.0 out of 5.0 by bangrsNmash Just average
Stayed one night. Room was large, but noticeably older than other holiday inn properties in the area. Room smelled musty. Bed was comfortable and room was clean enough, but carpet did have noticeable stains. Ok for one night, but likely will not consider for a prolonged stay. Staff was very friendly at check in and check out. This location charges additional for breakfast which was a let down. Stayed at the Irvine Spectrum location and was much more impressed with that location.
September 23, 2014
Rated 5.0 out of 5.0 by JVR123 Solutions Architect
Great same service as usual, keep it up. Satff is very friendly, the hotel is well situated.
September 22, 2014
Rated 5.0 out of 5.0 by refff great staff
excellent service from staff. great location. comfortable rooms that allowed for great night's sleep.
September 20, 2014
Rated 4.0 out of 5.0 by SRS53 Attentive service at the bar
The value for this property was solid. Relatively low room rate per night combined with a full service hotel was a nice surprise for a change. As is the case with most mid-range hotels, the rooms aren't very quiet. The restaurant/bar staff were great and made me feel quite comfortable having dinner in the hotel.
September 16, 2014
Rated 5.0 out of 5.0 by Jaythethird Great Stay
Had a nice stay with my family. Breakfast was good, pool area was great. Room was clean.
September 9, 2014
Rated 5.0 out of 5.0 by cgc1 Nice Hotel
The hotel was clean and well lite. The food was good and the staff was quite helpful.
September 9, 2014
Rated 5.0 out of 5.0 by VS95252 Fantastic staff!
Every person I dealt with was awesome, and not just the front desk staff!. I was there to do some interviews, and the bartender, as well as both the evening and morning restaurant managers, were so friendly and helpful, and got me set up in a quiet corner. They followed up regularly to see if I needed anything. All the wait staff did.
This week I stayed in 4 different cities, and this hotel was by far the best.
One thing, I would have appreciated a screen on the window to let fresh air in. And a window that didn't mostly look out to an exterior wall. But the room was very good, with plenty of convenient outlets at the desk.
September 7, 2014