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Rated 4.3 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by Friendly staff Enjoyed my stay at the Holiday Inn Santa Ana - Orange Co. Airport while in town on business. The staff was friendly and the room was spacious and comfortable. The breakfast was better than most comparable hotels, which was nice. August 19, 2014
Rated 2.0 out of 5.0 by Comfortable bed The room itself was comfortable and had all the necessary amenities. The shuttle service was not good- left me at the airport waiting over an hour. The room service delivery was almost an hour late. The front desk staff was friendly. August 19, 2014
Rated 2.0 out of 5.0 by Stay was memorable for the wrong reasons We unfortunately had an unpleasant experience here at this Holiday Inn. - Dirty room - Dirty sheets in both the bed and even pull out bed, - Dirty bathroom and dirty towels. - Noise is very much heard when people walk down the aisle or close their doors. - Hotel needs to be better up kept. A/C leaking water onto the patio's next to the entrance by the pool. Didn't like the way I was treated when I mentioned the subpar service. We stayed for 5 days and 4 nights. First night was atrocious and should be refunded. Didn't get a refund but was offered bonus points. Hardly makes up for the unacceptable service. Then when I went to review the hotel they yanked my review. So much for allowing uncensored feedback. Guess they only want the "great reviews." August 18, 2014
Rated 5.0 out of 5.0 by Great Hotel ! This hotel was a great value. Room's where clean and quite. And in a great location. Will be staying again at this location. August 14, 2014
Rated 5.0 out of 5.0 by Great Service The staff here know how to serve their customers well. Very caring, attentive to needs, and treats you very well. August 14, 2014
Rated 3.0 out of 5.0 by You can sleep at night! The rooms are great! We were next to an elevator and could not hear anyone in the hall. We had great darkening curtains to actually sleep in! Great bed too! August 8, 2014
Rated 2.0 out of 5.0 by Room was dirty and smelled Lights were burned out, AC was off in room when I checked in, the room was very hot and uncomfortable. The water smelled of sulfur (rotting eggs) and there was candy wrappers on the floor beside the bed. August 8, 2014
Rated 5.0 out of 5.0 by Great Customer Service. Jesse and Dan were excellent. But over all staff were great. Efficient and respect. I love to swim and I like to stay next to the pool for easy access. August 3rd, I was able to get my wish. I don't remember the name of staff but thank you for offering me the room next to swimming pool. Keep on Great work... See you soon.. August 7, 2014
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