Rated 4.3 out of 5 by 47
Rated 4.0 out of 5.0 by Jakyro Top notch service
Comfortable stay, nice meal and free shuttle to the airport...no worries!
December 7, 2013
Rated 5.0 out of 5.0 by qwerty123 Clean rooms & consistent quality
As always my stay went well. The rooms are always clean, and the staff friendly.
Only complaint is my standard one: the rooms are too dark, due to the lack of main lights in the ceiling, just dim lamps around the room that you need to walk around and turn on/off one at a time.
December 1, 2013
Rated 5.0 out of 5.0 by George4437 Outstanding
I return often. The entire staff is the best and I am greeted like family on each visit.
I only gave food and beverage four stars because of the menu. It is OK, but for a regular, could use more variety.
The food and beverage staff is fantastic.
The location could hardly be more convenient.
November 20, 2013
Rated 5.0 out of 5.0 by Kalena22 GREAT SERVICE, CLEAN AND COMFORTABLE
We needed something close to the airport. After reading several reviews we decided on this Holiday Inn....I'm so glad we did! It was clean, comfortable and the service was excellent. I would highly recommend this Holiday Inn to anyone and I'm sure we will be selecting it again in our future needs.
November 8, 2013
Rated 5.0 out of 5.0 by Worthit52 Father's funeral more bearable because of Holiday Inn service and help from Don, Frank (manager), Ashley, Clara, and shuttle driver
Last week I had the responsibility to quickly pull together and suggest accommodations for relatives coming from across the United States for my Dads funeral..
I called this Holiday Inn for all the normal reasons.. close to freeway, an airport, shuttle, restaurant..
I ended up receiving emotional and moral support WAY BEYOND the norm from the staff of this hotel..
Don quickly, via email, arranged 10 rooms at a fair price and made the ease of everyone making their own reservations with a link he sent me, take the pressure off me as I helped my mom and family with funeral details etc.
I cannot say enough.. the rooms were very clean,clean,clean, and stylish with granite countertops, fluffy duvets, great beds and pillows.. lights with recharging outlets on the base..Also small refrigerator and micro wave. The breakfast was good..not gourmet, but filling and substantial.. and we were attended too with smiles and lot's of coffee..
The ONLY con for me, and this is personal as most IHG hotels use them now.., I do not like the type of single serve coffee makers with the slot for the coffee pod.. You need to use 3 to be strong enough coffee....and no REAL mugs.. just a paper cup.. Really won't even try to make coffee in room anymore .and that is sorely missed. BUT the coffee downstairs was great!
October 17, 2013
Rated 5.0 out of 5.0 by Chuckr49er Great customer service
I walked in the front door both of the front counter women said hi it is nice to see you again we have been waiting for you! Ashley and Clara greeted me with a smile called me by my name and said we have a room ready for you, I travel all over south LA and I come back to this hotel just because of the two front counter women!
October 9, 2013
Rated 3.0 out of 5.0 by Businesstrvlr1 Would not stay here again
Pan handlers in the neighorhood especially at the corner gas station. On check in, some drunk in a swim suit was falling all over himself at the entry driveway. Housekeeping came into my room-with do not disturb sign on the door. They touched/moved personal items like my toothbrush.
No way I would recommend or stay here again. Where is the rebranding HI did to the properties?? This property is dated as well. Oh, and to top it off, I was charged for breakfast- I am a GOLD priority club member.
October 2, 2013
Rated 5.0 out of 5.0 by Chuckr49er GREAT SERVICE
I have been coming out to this hotel since the first of the year. They have two of the best front counter people with Ashley and Clara! The call be by name when I walk through the door and make sure that all of my expectations are meet! They are very customer friendly and are always willing to help!
September 30, 2013