Rated 4.4 out of 5 by 54
Rated 5.0 out of 5.0 by Husker237 Great Staff at front desk
Arrived early for business and was in need of a slightly earlier check in and the staff (Dan) was able to assist. They were also helpful in providing a courtesy shuttle to anywhere within a 3 mile radius of the hotel.
February 26, 2014
Rated 5.0 out of 5.0 by Trainerbob Great Hotel
The staff at this location was wonderful. They were friendly, welcoming, and concerned about our satisfaction. The restaurant was truly a welcome surprise with both the food and staff being way above expectation.
The cleanliness of this hotel was great. The only issue we had was that on our second stay the room we were in(361) had a hard time maintaining our WIFI connection. I would hope this will get straightened out before our next visit.
February 25, 2014
Rated 5.0 out of 5.0 by Obguy3879 One of the best HI properties
This has become my "Go To" hotel in OC. I stay there six plus times a year and will recommend it to everyone. It is next door to what is probably the worst Embassy Suites hotel on their chain and gives access to the 55 and all major freeways.
The staff is beyond excellent and should get 10 Stars. The physical plant works and the property has good parking. The events Manager is superb as is all the rest, front desk, maintenance, housekeeping and servers. Give the bartenders all a raise for enthusiasm and ability.
Bravo to you all!
February 10, 2014
Rated 1.0 out of 5.0 by youcannotbeserious what a nightmare
would not recommend this hotel to anyone who wants a good night sleep or a hot meal....we received neither. We left the hotel the next morning utterly exhausted and hungry.....great preparation for the arduous trip to the uk
January 4, 2014
Rated 5.0 out of 5.0 by song Chen Comfortable Room
Very nice for value. We will come again for sure. All the amenties are good and convienet for us.
January 2, 2014
Rated 5.0 out of 5.0 HGST Buisness stay
Overall experience was great ,,, very clean fresh rooms, house keeping were great in responding to broken Iron,,, I would recommend the stay,,, One very small detial that never experiance in other stays, there was no continental breakfast , they only offer coffee, I had to asked questions the front desk about this, I was then provided coupons for breafast, This breakfast was the same for the 3 weeks i stayed there..surprise to say I only ate there twice. Not very good,, only bad bad service on my 3 week stay..
December 30, 2013
Rated 5.0 out of 5.0 by Iciniti That Extra Mile
Just got back from 3 nights at the Holiday Inn Santa Ann-Orange. The hotel is a basic Holiday Inn, so it is clean and convenient. The rooms are a bit larger than most with a good work area, lots of plugs and good service. The bar was well stocked and the staff very friendly. The restaurant had a decent menu.
What made this a great experience was that, one of the days I was working in my room and eventually decided to take a break and grab some lunch. When I got to the restaurant I found it closed for a private event. I asked where I could get something close by and the staff would hear nothing of it. They arranged for the cook to whip me up a clubhouse, which was excellent. The service was fast. If my glass of coke was 1/4 full I instantly had another. They just went an extra mile to make me comfortable and I thank them all.
December 16, 2013
Rated 4.0 out of 5.0 by Jakyro Top notch service
Comfortable stay, nice meal and free shuttle to the airport...no worries!
December 7, 2013