Rated 4.4 out of 5 by 192
Rated 5.0 out of 5.0 by ED427 Great Hotel for the location.
I'm a Gold Member, this was my first stay at this Santa Ana location, Room 381. Overall, a very nice hotel centrally located within Orange County.
Likes: Lots of safe, well lighted parking. The entire staff in the facility was professional and courteous. It looks like the carpet may have been recently done, giving an upscale appearance. I'm a stickler for building insulation, and this older building had great insulation. The insulation provided noise comfort even though in proximity to an airport and freeway.
Dislikes: The room. This Holiday Inn had the old style heater/air conditioner, with the controls on the unit. It continuously cycled on/off preventing a good night's sleep, so I just shut it off at night. The mini-refrigerator hummed loudly, I had to unplug it and did not use it. The bed closest to the bathroom had a saggy mattress and should have been replaced long ago. Otherwise the room was OK.
In summary, I would recommend this Holiday Inn, but it could use a little work on the room ammenities.
February 28, 2015
Rated 5.0 out of 5.0 by Explorer44 Super service
This Hotel just worked out perfect for me. My first time to CA and had my 7 year old son along for the trip. Shuttle service, distance from the airport, freeway, down town, beach... was great. The breakfast is well worth taking the time for and the staff are awesome. The room was perfect and I thought it might be loud from other posts but if it was I didn't notice. Parking was directly in front. The pool was great for my son also.
I will be returning with confidence to this hotel again, for sure.
February 26, 2015
Rated 4.0 out of 5.0 by BULL****** BAD BEDS
WOULD NOT RECOMMEND A STAY HERE UNLESS THE BEDS ARE REPLACED
February 25, 2015