Rated 3.8 out of 5 by 220
Rated 2.0 out of 5.0 by Tisco Ron Staff service
I left my garment bag in the room when I checked out on Tuesday March 17th. I called the hotel at 2:00 PM that same day to report this. After many phone calls they finally said they had my garment bag at about 5:30. I gave them the address of a Crown Plaza in Sacramento and asked them to ship it to me there and gave them my credit card to do so. When I checked in to the Crown Plaza my garment bag was not there. I called the front desk in Santa Maria and found out they had not shipped it yet. I gave them another address of a Holiday Inn Express in Reno, NV and asked them to ship it there now. I finally got my garment bag on Tuesday March 24th in Reno.
I was not a happy camper about this whole experience and the staff sure did not go out of their way to help me.
March 28, 2015
Rated 4.0 out of 5.0 by SandK Roomy yet a but rundown
The staff was very friendly and accommodating. The room was spacious but overall a little rundown. We liked that we could open the sliding glass door for fresh air.
March 26, 2015
Rated 4.0 out of 5.0 by kathyjean63 Family Get Away
We had a nice time at this hotel. The entire reason for the stay was to hang out at the pool with my grandson. I would have preferred that the water would be a little warmer but I believe it was around the industry standard of 82 degrees for 3 star and above hotels.
March 24, 2015
Rated 4.0 out of 5.0 by leothedad Remodel
this property has recently undergone a remodel to the rooms, took out the breakfast bar and stove from the rooms but now there is no place for a couple to sit and eat together one chair at the desk and a lounge chair at the desk worked but not comfortable ,the rooms are plenty big so how about a small table and some chairs?
the staff at this place is/are awesome, very attentive and super respectfull and carring.
March 23, 2015
Rated 5.0 out of 5.0 by ML771 Luxurious Property and wonderful staff!
A "Great" value for a Luxurious property as each and every room has it's own balcony and more than plenty of room to spread out and enjoy the endless comforts.
I will be bringing the family back to share the many amenities for our summer vacation.
March 20, 2015
Rated 5.0 out of 5.0 by Marvin Moose Great staff and a very nice hotel
The hotel is convenient, recently renovated, and the staff (especially Malcolm front desk) was very professional and helpful. Highly recommended.
March 18, 2015
Rated 5.0 out of 5.0 by Melanie1 Quality hotel in Santa Maria
Rooms are clean and recently updated. A great value!
March 11, 2015
Rated 5.0 out of 5.0 by scortes16 great night
i had a great night at this location, the staff was helpful and friendly, the rooms was clean and the bed was nice. the bathroom was clean and the towels were soft enough. breakfast was great. overall a great experience
March 10, 2015