Rated 3.9 out of 5 by 298
Rated 3.0 out of 5.0 by myalumni Review of HOliday Inn Santa Maria
I recently did a polite and very critical review of a Holiday Inn Express, the chain as Priority Club members that we have been staying in for 15 years. I had never done that before. About a week later I received an e mail saying it was "...irrelevant..." and would not be posted. So I have no faith in you dealing with the peeling paint issue on the shower ceiling and the lack of a 2nd chair during our Santa Maria experience mentioned earlier in this survey, or posting this review. I also sent my earlier alleged "irrelevant" rejection to the IHG CEO and never received the courtesy of a response. I'm a retired HR executive and current HR consultant. What does all this tell you?
October 8, 2015
Rated 5.0 out of 5.0 Front Desk Employee
We were greeted with a huge smile by the gentleman behind
the counter. He was very helpful and made our stay fantastic.
October 7, 2015
Rated 2.0 out of 5.0 by MRL8563 Average hotel
Does not include complimentary breakfast like other hotels, however, has a mini kitchen area (fridge, sink, microwave). Room has funky smell each time you walk in. AC is loud and right next to the bed. Lobby and restaurant area is nice and modern, but hallways and elevators are outdated. Feels a little creepy walking down the hallways sometimes.
October 6, 2015
Rated 5.0 out of 5.0 very nice
a very good hotel. apparently i have to write at least 50 characters or it will not let me post so now i will include that the water here at the hotel is terrible...just terrible. it tastes like a dirty hose. but the hotel is very nice.
October 6, 2015
Rated 5.0 out of 5.0 by bwong919 Customer Service was Amazing!
I normally do not do customer reviews. This would be an exception. This was a birthday weekend but the bigger event was an engagement.
Hotel staff was super accommodating and helpful throughout the process over a month in advance. There were multiple phone calls from multiple people regarding this over the few weeks and the staff was nothing but helpful. They even provided us with a small conference room for decorations and set up.
This is more than your typical "Holiday Inn" experience and I would definitely recommend this to anyone!
Thank you for an amazing experience!
October 5, 2015
Rated 4.0 out of 5.0 by Longdayswork Business
Staff was accomodating and pleasant. Appreciated their hospitality
October 3, 2015
Rated 4.0 out of 5.0 by philosophizer MEH
COULD HAVE BEEN WORSE. IT WAS A DECENT STAY, BUT THINGS DEFINITELY COULD HAVE BEEN BETTER.
September 28, 2015
Rated 5.0 out of 5.0 by svgamer Very nice relay hotel
Very big room, with all kitchen staff, especially the coffee is strong enough for me.
My daughters love TV channels as we were at home.
Internet is good.
All in all is good except the bath sink is slow.
September 24, 2015