Rated 3.5 out of 5 by 72
Rated 5.0 out of 5.0 by familytravelersx3 they went out of their way to help us
We like spacious rooms, so our suite upgrade was much appreciated. There was some website confusion over bonus points, and management went the extra mile to leave us satisfied. Overall, everyone, including the man who brought extra bedding in the evening, was extremely helpful. Great location for our drive up the California coast.
December 8, 2013
Rated 4.0 out of 5.0 by rawood46 Very Nice Property
This was our 3rd or 4th stay at this Santa Maria property. Other than some guests staying in a room a floor above us (and stomping around day and night), this was a fantastic stay.
December 2, 2013
Rated 5.0 out of 5.0 by CaliGirl93035 Holiday Comforts
Our stay made our holiday with family so enjoyable. My son said it was his favorite holiday memory ever. Our check-in was pleasant and quick. The room was clean and comfortable and HBO makes it that much sweeter. Quiet rooms close to an amusement park was excellent for our son. The convenience to the freeway and shopping needs was perfect - freeway on and freeway off. Even went to the Drive-In theater in town (double feature too). Now that was a true treat to experience. Will be staying again soon.
December 2, 2013
Rated 4.0 out of 5.0 by Eric3768447 I stay here a lot
I stay at this hotel often while visiting family. It's right off the freeway and only 15-20 minutes from Pismo Beach. Staff is nice. Rooms are clean. I've never had a bad room or a bad stay.
December 2, 2013
Rated 4.0 out of 5.0 by trace10808 Well kept older HI
Second stay at this facility due to proximity to UCSB; much better than first. Like the suite-like rooms (very large room for two beds); very comfortable and clean. One of the best rates in the region for value. Two cons; staff acted like they were doing me a favor by checking me in-very disengaged and not particularly welcoming; and unbelievably poor television reception, so don't plan to watch a football game in your room with any enjoyment.
December 1, 2013
Rated 5.0 out of 5.0 by Winefiends Don't get rid of the kitchens!!
We have stayed at this property for several years because of the suite nature of the rooms. We really like the kitchens and the ability to make your own meals. In that respect, this HI property is our favorite, by far. Wished that more of your properties had this option.
The restaurant and bar are great (love those tri-tip quesadillas and sandwiches), but sometimes you want some down time, especially after staying a few days. The rooms with the kitchenettes make it feel like home. I hope you don't get rid of them. We stay here on business simply because of their uniqueness.
The staff is very friendly and always acknowledge the Priorty Club Membership. I wish other HI proprties would follow your lead in treating Club members with a little appreciation. The rooms are generously sized and very clean; if only the TV reception was a bit clearer.
November 6, 2013
Rated 5.0 out of 5.0 by tarbabe50 Excellent accomadations
Was pleasantly surprised at the size of the room; King size bed and a small kitchen with a serving/eating bar, large comfortable chair. Bathroom was spacious and the closet actually had a door.
The staff was the friendliest I've seen for a long time . . . front desk extremely pleasant and helpful at check in, everybody gave us a pleasant "Good morning" with a genuine smile the next day, waitress very friendly and patient at breakfast . . . all in all a great travel experience. Did not use any of the facility amenities since it was only overnight, but the pool looked great.
The only downside was early morning traffic noise and walking from room above not deadened.
November 5, 2013
Rated 5.0 out of 5.0 by addison6 Great service and food
I come to this hotel for bussines reasons 4 times a years, and always enjoy my stay. Very Friendly staff and good food and a nice Bar. I have been coming here for 10 years
November 3, 2013