Rated 3.5 out of 5 by 125
Rated 3.0 out of 5.0 by Elaine123 Bedding
Very comfortable bed - pillows not very good, should have brought my own...
August 8, 2014
Rated 1.0 out of 5.0 by runner41 Disappointing stay
-Given room on pet floor when reservations made 2 months ago.
-Empty shampoo container in shower
-Old used coffee pod in coffee pot -gross
August 7, 2014
Rated 5.0 out of 5.0 Hidden Jewel
Gerat place. here for work and was surprised how good the service was. Check in was quick ( 2 minutes) very personable staff. the room was very spacious and comfortable. I was surprised how clean it was. The food downstairs was awesome. never had food this good at a hotel unless it is a 5 star. I was thoroughly impressed.
August 6, 2014
Rated 2.0 out of 5.0 Gave my room away.
I had book a one bedroom suite on line though their website, got a queen room instead. I needed a kitchen, got a microwave and mini fridge instead.
The staff was helpful in getting me the best deal they could, but never gave a valid reason why my room was given away.
July 31, 2014
Rated 5.0 out of 5.0 by birddog457 hwy 101 stop
wife & I traveled with another couple down hwy 101 & hwy 1 from Astoria to LA. made daily reservations based on how far we planned to travel the next day. Made a reservation on my wifes smart phone the day before - in error I reserved for the wrong day. clerk and mgr (Malcolm) were super accommodating and took care of us without a hitch. HI & Express proved to be the way to plan when doing this trip.
July 31, 2014
Rated 2.0 out of 5.0 by bad experince Internet
As a business traveler I rely on internet service, as most hotels provide this in one form or another. Staying in this hotel for 3 days I had issues connecting, staying connected, and slow service. Had to work in the lobby.
Also while trying to enjoy a dinner at the bar there was a very rude, and loud customer being very vulger, not one hotel employee addressed him and his behavior affecting other guest.
July 30, 2014
Rated 3.0 out of 5.0 by bjmu COMFORTABLE BEDS
STRONGLY RECOMMEND TO REPLACE THE MATTRESSES FOR THE EXTRA BEDS
July 28, 2014
Rated 5.0 out of 5.0 by David2000 Great Stay......
Enjoyed the stay at the Holiday Inn and it was a very nice property and the room was large and in very good condition. The pool area was good and well stocked with towels. Although a pleasant welcome at check in IHG Rewards Platinum Membership was not recognized which I found unusually. Nonetheless a good stay.
July 25, 2014
Rated 5.0 out of 5.0 by cbw1 Great hotel!
Very clean. Staff was great in every way. The food in the restaurant was really good also.
July 24, 2014
Rated 5.0 out of 5.0 by Toobuku Escape to Santa Maria
I brought my wife to Santa Maria to experience Santa Maria style barbeque. It was a wonderful day trip!
July 24, 2014
Rated 1.0 out of 5.0 by Houston Traveler 2014 Dirty Room
Recently renovated and dust all over room and air conditioner had sheetrock and dust all inside. Room smelled so opened window then saw the window screen was full of dust. The shower was recently painted and was washing off. Did not call manager as I was affraid they would put a scent to cover up smell.
July 24, 2014
Rated 1.0 out of 5.0 by Unhappy IHG mamber Poor Service
I have stayed at this hotel for the past 14 years for business.. After the remodel, the new management and the new staff have a bad attitude and terrible customer service.
July 19, 2014
Rated 5.0 out of 5.0 by Gwolf Good place to stay
Good place to stay and relax after work I have stayed here close to 20 weeks since 2007 and will stay there again.
July 18, 2014
Rated 5.0 out of 5.0 by SS+3 Spacious, comfortable 2 bed suite
Comfortable and spacious.
Very friendly staff, especially in the restaurant.
Great free self service laundry.
Kids loved the pool.
July 15, 2014
Rated 2.0 out of 5.0 by a seasoned traveler stinky smoky smell
I have stayed at this property many times. They recently renovated property which I was looking forward to. I made a Non Smoking reservation. When I checked in I was told entire property was non smoking.
The room I got had a very strong smoky smell. Maintenance came up and agreed and tried moving me to another room. This one was worse. The maintenance man said he knew it would smell since a group of rowdy teens was there the night before. They finally found me another room and it was nice.
They asked me what are we to do when a group smokes up the hall, how about enforce the policy, kick them out and get the smell out of the rooms maybe even replacing the drapes and more.
Two new competitors have moved into the area, I can't afford a night of no sleep and smoky rooms would stop me from sleeping.
July 12, 2014
Rated 4.0 out of 5.0 by RNN1253 Only a couple of issues
Except for the non-functional A/C in the bedroom and the missing TV remote, the stay was fine as usual for this hotel. Have stayed many times here over the last 20 years. Been remodeled 4 times in that period.
July 10, 2014
Rated 5.0 out of 5.0 by EXPTJ Holiday on the coast
Had a great stay at this hotel one of the best I have stayed at in awhile. The hotel a little dated but well maintained and the staff very attentive to their guest needs. We came to Santa Maria as a Homecoming for our first grand child to meet his Great Grand Parents and we felt like we were at home at this hotel well done staff!
July 8, 2014
Rated 5.0 out of 5.0 by happylife40 Lots of room in the room.
Very nice new hotel. Great rooms with nice little kitchens.
July 2, 2014
Rated 4.0 out of 5.0 by Sommerfun Nice place to stay, but pricey
Hotel is nice but expensive for a place just to sleep. They do not serve lunch in their restaurant, only breakfast, and dinner
June 25, 2014
Rated 4.0 out of 5.0 by Make from finland big and clean rooms
i was staying there only over night but overall feeling was good and i can recommend this place to my friends.
rooms were clean, big living room and quiet environment.
June 24, 2014
Rated 2.0 out of 5.0 by kay1001 Overnighter
Stayed one night and couldn't even sleep. The mattress on the pull out bed was like from the 1920s. I might as well have slept on the floor. When we requested linens for the pull out bed they brought a flat sheet, itchy blanket and a type of crocheted blanket. Pillows?
The room was described to be much larger. The suite is not really a suite. Don't bother booking a suite unless you really need the kitchen.
Construction was going on till 10 and I had to call the front desk to inquire why the heck would there be construction going on. Front desk said they should have been done hours ago.
June 17, 2014
Rated 5.0 out of 5.0 by CaliGirl93035 Quiet, great staff and comforts of home
This is my stopping spot between LA and San Luis Obispo. Right off the freeway and close to a market and coffee favorite. The staff has always been there when I need them and fixes any challenges I address. The pool is temperature nice and the remodeled rooms are gorgeous. Love free WiFi, the white bedding and the closet smells like strawberries. For the price this is excellent.
June 17, 2014
Rated 5.0 out of 5.0 by Comfort Perfect for five
We thought the two room suite was perfect for our family of five. There was one bedroom with a bed, plus a bed in another wall-off area adjacent to the living room, and also a sleeper sofabed. The kitchen was well-equipped, the bathroom was roomy. There were two TVs, two climate controls for each space. When we needed extra blankets and pillows, housekeeping was at our door within minutes. Newly renovated 2014. The suite rate was not much more than the regular room rate.
June 10, 2014
Rated 5.0 out of 5.0 by wxfred42 great holiday inn
as usual enjoy staying at holiday inns an other hotels in the system. Love the rewards programs that make staying for free a lot easier. will stay again at another location.
June 5, 2014
Rated 3.0 out of 5.0 by Heatheranne64 Holiday Inn Santa Maria
I was very disappointed in this hotel this visit. The hall leading to the room was dirty with scraps of paper, candy wrappers and other debris. It looked as though it had been vacuumed half way. The pillows were old and lumpy and there were few of them. The bathroom had broken chipped tiles in the corner by the bath. There were not enough plates, bowls and knives and forks for two had we wanted to use them. The curtains did not slide easily. The room felt as though no one had stayed there for quite a while. The hotel was being remodeled but this did not affect our stay. I felt the price was high for these accommodations.
June 5, 2014
Rated 4.0 out of 5.0 by J Golden Good value. Good maid service.
The kitchen in the room saved a lot of money during the stay. Not well stocked with cooking/eating utensils, but the staff quickly provided everything needed upon request.
May 31, 2014
Rated 1.0 out of 5.0 by VinnyC Worst ever Holiday Inn
This hotel was experiencing some repairs, but the hotel clearly was not being protected during this work. Outside my room had piles debris and dust inside was similar, only half the lights worked, the toilet didn't flush and the vending machine wouldn't accept cash.
I could not be offered a water at checkin because the kitchen was closed she said.
I left as soon as I could so I have no option on breakfast.
May 17, 2014
Rated 2.0 out of 5.0 by No signal Poor WiFi
Was at hotel during construction/re-model. Couldn't even tell room was remodeled. Was extremely dusty. Poor,and I mean poor Internet WIFI,only signal on one devise while sitting on bed. I was told they had upgraded this already. They did comp me the extra charge to upgrade my data through my carrier.
May 14, 2014
Rated 1.0 out of 5.0 by Mendoza70 Experience
Holiday Inn has a false advertisement regarding their suites. We paid alot of money or a suite and we got nothing that was advertised. Our room had only 1 tv but had 2 remotes. Our sliding door screen door was broken and the bathroom had not fan, the coffee maker had a short. The air conditioners worked only when wanted to work. Then the construction was going on when we tried to rest and all we heard was pounding, drilling, sawing. not good. Then we waited 25 minutes for the front desk to find a bag cart, most hotels have a bell man that takes your luggage/baggage to your room. Well it ended up we had to do it our selves.
Very bad poor customer service and room to stay in. I would never recommend any of my friends nor family to stay in this hotel.
May 6, 2014
Rated 1.0 out of 5.0 by unhappy_customer_2014 Atrocious
I think this hotel was accomodating hooligans and families with no social aptitude whatsoever. The swimming pool was full of screaming adults late at night, probably intoxicacted. The rooms have thin walls so you hear the neighbors all the time. Then you have the families with screaming kids down the corridors, doors open. Finally, if that wasn't enough, the building was being renovated which is fine. But seriously, drilling and knocking noises at 8am on Easter Sunday??
Make no mistake, I'm a platinum IHG holder and visit their hotels frequently. This one was a zoo!
April 23, 2014