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Rated 3.7 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by Great Staff I recently moved from Nipomo so I always saw this property for years but never stayed. I have been staying there for the last 4 weekends on business and was suprisingly surprised. The rooms have been huge and extremely clean. The best part has been the staff. The check-in staff have been very accomodating and professional. The maid service very friendly. The dinning and bar staff have been excellent. Cassandra has been awesome. Very sweet and professional. I observed her a few times with problematic customers and she never changed her attitude...wonderful lady. Christine, Jerry, and Anna were also just as professional. Always a smile and happy to please. Jerry's a cool guy. The other staff of note was Claudia...she was so happy to help me with a few issues at breakfast that it left a lasting impression. She is a sweet lady. Your property is lucky to have these people and i will continue to have my businees stays here due to them. Sincerely, David September 18, 2014
Rated 3.0 out of 5.0 by business stay would have loved to get coffee in the lobby on my way out in the morning. September 18, 2014
Rated 4.0 out of 5.0 09-08-2014 to 09-12-14 A simple and easy stay. The staff was helpful and nice as expected when staying at a hotel. The bed was comfortable and the shower worked well. September 18, 2014
Rated 5.0 out of 5.0 by Pleasantly surprised The room was large with a comfortable bed and pillows and a larger kitchenette area. Staff friendly. Food for breakfast was very good. Prior ratings averaged lower than usual but the experience I had was excellent. September 17, 2014
Rated 5.0 out of 5.0 Nice place to stay The staff was excellent and very friendly. There were a couple of glitches in regard to the room key and entry to the side door but handled as best the staff could pending repair. Ther were several times that we left late and returned with no room service. A part of that maube because we left just before noon but would expect the service to be provided before our return. September 13, 2014
Rated 5.0 out of 5.0 by Friendly, helpful and courteous front disk at check in. I was impressed by the friendliness, help and courtesy showed by the front disk personnel in accommodating our request for accessibility for mobility challenged client. Excellent customer service. Bravo Zulu!!! September 12, 2014
Rated 3.0 out of 5.0 by Have to call to get welcome points Hotel was nice. I do not like to call to get welcome points! September 10, 2014
Rated 5.0 out of 5.0 by Amazing Stay! I was out on business, but I felt I was on vacation. I wish I could have stayed longer. From, HAPPY CAMPER September 5, 2014
Rated 5.0 out of 5.0 by Comfortable room and good value Very well maintained property and comfortable room. I arrived late in the evening and did not feel like going out to eat so I ordered room service. The food was excellent and the service was prompt and very friendly. The only negative to my stay was the internet service was very intermitent and made it difficult to work on my laptop. September 2, 2014
Rated 5.0 out of 5.0 by Great room with lots of spaces Economic price with a large room for family. Staff were friendly when receiving at the front desk. Local environment was clean and safe to walk around at nights. There was a small kitchen with plates, wine glasses, knives and forks, and even dish washing kits. It was nice to have them for family visits in a hotel room. September 1, 2014
Rated 3.0 out of 5.0 by Missed daily room service We checked in on a Sunday. Hotel did not have our IHG rewards number so never received USA Today at our door on any days of our stay. Also, on Monday did not receive room service so had to call front desk for towels when we returned. I would not stay at this property except that they have a special discounted rate for people who are visiting residents of one of the senior residences in Santa Maria. August 31, 2014
Rated 5.0 out of 5.0 by Central CA Coast Experience Great location for business or just to relax. Hotel is convient to CA101. Recommend for a fabulous weekend away. August 26, 2014
Rated 4.0 out of 5.0 by Stay at Holiday Inn The place was very clean, front desk staff was not friendly, but the service staff made up for them. There was a lot of noise in the parking lot until around 11p but after that there was complete silence. Great room for the price August 25, 2014
Rated 5.0 out of 5.0 by bar and food service your staff in this area are outstanding, Laura, Christien, Jerry, and the others, August 25, 2014
Rated 5.0 out of 5.0 by Quick Trip We decided to stay overnight rather than get up early and drive three ours to our meeting. The whole process and our stay was most enjoyable. August 21, 2014
Rated 5.0 out of 5.0 by Large room and comfortable bed The hotel was recommended by family, and was pleased to find the accommodations much better than expected. The room was very large, the pool was the perfect temperature (for me), the bed was very comfortable too. August 20, 2014
Rated 5.0 out of 5.0 by Excellent room, bed and lounge The room was great. I liked the free laundry. The Bar was a little expensive. The food was good but to much salt. Overall I would have stayed over the weekend but the prices were to expensive. This has got to one of the nicest Holiday Inn's I have been too! August 15, 2014
Rated 5.0 out of 5.0 by Nice Place to Stopover Place was clean and easy to find. Good night’s sleep. Will stay again. Traveled about 1800miles that week. Nice place to stop after a long day. August 15, 2014
Rated 5.0 out of 5.0 by Perfect stopping point on the Central Coast Drove south past SLO, pulled in and had a great dinner, 805 beer and crashed out in my "suite" room. Perfect! August 13, 2014
Rated 5.0 out of 5.0 by Fool Service Ordered BBQ rack of ribs. Tough, undercooked, need to cook longe at lower temp for fall off the bone good. August 13, 2014
Rated 4.0 out of 5.0 by Bad WiFi Great big rooms. But the WiFi didn't work in our room. Even aftershaves complaining about it, a serviceman came by our room but was'nt able to fix it. Breakfast turned our not. to be included. Nevertheless a good hotel, conveniently located between San Francisco and LA. August 13, 2014
Rated 5.0 out of 5.0 by nice Hotel was nice and I will be staying at the hotel soon, August 11, 2014
Rated 2.0 out of 5.0 by Dirty Hotel Rooms large and comfortable but overall dirty. Bed and pillows had hair on them. Thought maybe anomaly however, my sister pulled her sheets down in the next room and they had hair as well. Called to front desk at 11 pm to request sheets changed. After 3 calls had to make an appearance at front desk in order for them to come up at 12 am! Went to wash my face and washcloth had hair on it!. Nasty August 10, 2014
Rated 4.0 out of 5.0 by Nice Big Rooms We stay here every year with our family of 5 for a softball tournament. We like the kitchenette since we spend all day at the ball park it is nice to be able to relax in our room and have snacks and food easily available to grab on the way out. The room size is very large and plenty of room for 5 of us including an extra air mattress. The pool is huge and has lots of seating for our teams and the parents to all hang out at the end of the day. This time the fryer was broken in the restaurant so the menu was very limited for dinner. August 10, 2014
Rated 3.0 out of 5.0 by Bedding Very comfortable bed - pillows not very good, should have brought my own... August 8, 2014
Rated 1.0 out of 5.0 by Disappointing stay -Given room on pet floor when reservations made 2 months ago. -Empty shampoo container in shower -Old used coffee pod in coffee pot -gross August 7, 2014
Rated 5.0 out of 5.0 Hidden Jewel Gerat place. here for work and was surprised how good the service was. Check in was quick ( 2 minutes) very personable staff. the room was very spacious and comfortable. I was surprised how clean it was. The food downstairs was awesome. never had food this good at a hotel unless it is a 5 star. I was thoroughly impressed. August 6, 2014
Rated 2.0 out of 5.0 Gave my room away. I had book a one bedroom suite on line though their website, got a queen room instead. I needed a kitchen, got a microwave and mini fridge instead. The staff was helpful in getting me the best deal they could, but never gave a valid reason why my room was given away. July 31, 2014
Rated 5.0 out of 5.0 by hwy 101 stop wife & I traveled with another couple down hwy 101 & hwy 1 from Astoria to LA. made daily reservations based on how far we planned to travel the next day. Made a reservation on my wifes smart phone the day before - in error I reserved for the wrong day. clerk and mgr (Malcolm) were super accommodating and took care of us without a hitch. HI & Express proved to be the way to plan when doing this trip. Thanks July 31, 2014
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