Rated 4.2 out of 5 by 56
Rated 5.0 out of 5.0 by CaroAU Best service and the most convenient location
The best hotel service we have ever experienced.
We were travelling with an elderly person on our way to Australia who requiered special attention. The staff never stop looking after her, making sure she was confortable and safe.
Our check in was at 400 pm but we were at the hotel at 1:00 pm and they did not have a problem giving us a room that early at no extra charge. They even help us to maintain my grandma's insuline refrigerated!
This hotel is perfect when you need to stop on your way to another destinatio because is located literally across the road from the arrival terminal of Santiago Airport.
The only thing we did not appreciate was that the food was very expensive, but I guess that is the case for most hotel nowadays.
December 6, 2013
Rated 4.0 out of 5.0 by snazz Better than I expected
It could use ice machines on the floors. The cafe menu could be broader and with more variety.
November 26, 2013
Rated 4.0 out of 5.0 by Patrick3102 great hotel but poor ihg service
First I want to say that I was very disappointed in not being recognized as a IHG member or offered any of the benefits platinum members should receive. IHG hotels have been bad about this in the past and I am beginning to regret choosing IHG properties.
With that said, this Holiday Inn was in a great location. As others have said it is across the street from the airport. The bath has a walk in shower which I like. I wish it had more space to put your soap and shampoos and such. The sink and toilet was clean. There was a 110 volt outlet in the bathroom too. The room was decent in terms of space. There was a safe and coffee maker. The room was quiet. Overall, except for the recognition, it was a great hotel if you want to be near the airport.
November 19, 2013
Rated 4.0 out of 5.0 by byoungsoo good hotel
this hotel is located in airport and it is one of the import benefit. but price is a little bit high than other holiday inn hotel. anyway, it is the fact that when i visit in santiago, i usually stay in this hotel.
November 18, 2013
Rated 5.0 out of 5.0 by bobnot convenient quality and hospitality
I've stayed here twice, and each time has been pleasant, convenient, and accommodating. I like the food, the staff is helpful and courteous, and bilingual. I enthusiastically recommend this hotel.
November 15, 2013
Rated 5.0 out of 5.0 by Hamako Convenient location for Airport
Great location, we walked out the Hotel front door, across the street to hop on our airplane.
November 13, 2013
Rated 5.0 out of 5.0 by Dasil Front desk experience
Fernanda/supervisor at the front desk at the Santiago airport did an outstanding job helping us through a very stressful experience. Her professionalism was a great representation for the Holiday Inn.
October 26, 2013
Rated 4.0 out of 5.0 by klaudez Great hotel
The hotel is across from the airport which was fantastic. Comfortable and clean. Modern facilities. Great place to relax. The only thing was that the WIFI didnt work. Even though I had a code, it never asked for a code, neither did it connect so I had to use my expensive data roaming. Apart from that, great hotel to stay at.
October 16, 2013