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Rated 4.4 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Nice hotel and convenient location The hotel is well maintained and the staff is friendly and knowledgeable. It is conveniently centrally located in Santo Domingo. September 27, 2014
Rated 5.0 out of 5.0 by Great Location and Staff Anna was GREAT and PERFECT at the front desk. She helped me check-in with ease. I wish every Front Desk person was like her. She went went above and beyond. The room service food was great and service excellent. And it was nice to relax by the pool and smoke a good cigar. A nice cigar shop is right next to the hotel. Perfect stay, and perfect staff. Thanks for a great stay September 24, 2014
Rated 5.0 out of 5.0 Very impressed with the overall experience Impressed to find a Holiday Inn with such a high standard for business and pleasure. September 20, 2014
Rated 5.0 out of 5.0 by Excellent Service It's always a pleasure stay at this hotel mainly because staff attention. September 16, 2014
Rated 5.0 out of 5.0 by Excellent place to rest! This is an excellent place to rest and have nice time for you either if you are on a business travel or a pleasure travel, this place has really nice people that will always try to help you as soon as possible. So for sure I will recommend my friend/family to stay here! Thank you so much! September 12, 2014
Rated 5.0 out of 5.0 by Excellent Services Excellent service and fantastic staff. Thanks a lot for another extraordinary staying at your hotel. We always feel at home there. September 9, 2014
Rated 5.0 out of 5.0 by Elevator controls Elevator controls not working properly. This becomes annoying if you stay more than a day at the property. September 9, 2014
Rated 3.0 out of 5.0 by BUEN HOTEL - DEFICIENTE PERSONAL DE LIMPIEZA Siendo miembro de IHG siempre me hospedo en Holiday Inn o afiliados, lamentablemente en esta ocasion en Hotel Holiday Inn Santo Domingo mi experiencia no fue placentera. Las facilidades e instalaciones son buenas en general, sin embargo el personal de limpieza de habitacion es deficiente y difaman a sus huespedes. Mi recomendacion a los fumadores, identifiquense en la recepcion como fumadores y de antemano nieguen el fumar en la habitacion ya que a mi me quisieron cobrar doscientos dolares por olor a cigarro y la mucama me difamo indicando que habia encontrado colillas de cigarro en mi habitacion lo cual fue una difamacion. Amablemente en la recepcion no me hicieron el cargo dado a que la mucama no se encontraba. Adicionalmente nunca repusieron el cafe de cortesia y el aseo y limpieza de la habitacion en general es deficiente. September 2, 2014
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