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Rated 4.5 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Hoiiday Inn, Santo Domingo - Wonderful Stay I had a wonderful stay. I would recommend this hotel to anyone. October 26, 2014
Rated 4.0 out of 5.0 by Estadia muy correcta Mi estadia de 3 noches ha ido muy bien aunque precio alto por un Holiday Inn. Personal muy amable pero check-in and check-out demasiado largos. October 26, 2014
Rated 4.0 out of 5.0 by Holiday Inn Santo Domingo really good hotel, good rooms, lovely food, nice personnel October 25, 2014
Rated 3.0 out of 5.0 by First time at the Santo Domingo Holiday Inn I had put coworkers up at this hotel 2 years ago while I stayed with family so this was my first time actually staying here. The hotel was fine overall but a bit of a letdown from what I recall back in 2012. Being an IHG Rewards member, my companion and I were upgraded to a Jr. Suite upon check-in with complimentary access to the executive lounge on the 8th floor (unfortunately, we never had a chance to take advantage of the offer). The noise level of the street facing room on the 3rd floor was quite loud on the first night so we asked for a room on a higher floor. We were moved to a Deluxe room on the 6th floor facing a quieter side street. Breakfast, which we only had on the first morning there, was decent and generous in portion. The room itself was fine but the bed mattress was a tad too hard for me. The bathrooms left a little to be desired with some subpar construction and inadequate lighting. The staff meant well but is still quite unpolished. Staff members would knock on the door early in the morning and if I didn't answer within 5-10 seconds, they would go ahead and open the door (luckily the security lock was engaged). Overall an "OK" experience (not bad for the money) but there is definitely room for a few improvements. October 23, 2014
Rated 4.0 out of 5.0 by Excellent staff The staff really made the stay what it was. They were extremely courteous and helpful.Claudio, in particular, who worked in the restaurant during breakfast demonstrated impeccable service. He knew my name and had my tea on my table every morning before I even sat down. Thank you! October 23, 2014
Rated 5.0 out of 5.0 by calidad y confort Excelente estancia. Habitación super cómoda y tranquilidad increíble. October 21, 2014
Rated 5.0 out of 5.0 by comentario constructivo Cambiar las bolsas o el metodo de recolección de basura de los baños, tiende a salirse los papeles usados. Cambiar los saleros del comedor (blancos pequeños) el 70 % surten deficientemente la sal. October 21, 2014
Rated 5.0 out of 5.0 by Holiday Inn Santo Domingo (Oct 2014) Hotel is very centrally located in Santo Domingo. The customer service is one of the best I have experienced. All the staff is very friendly and WANT to help you. The rooms are very nice. The shower is awesome (great water pressure! You need a seatbelt in there! LOL). My only knock on the hotel is the furniture in the Hotel Lobby. It is more in place in a college dorm room. Very uncomfortable furniture and not very good looking either. Hope they consider NORMAL furniture instead of these sofa's that are too soft and low to the ground. The chairs are very modern which means UNCOMFORTABLE. However, if the lobby is not something that you care too much about, then its the perfect hotel for business travel. October 21, 2014
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