Rated 4.3 out of 5 by 48
Rated 4.0 out of 5.0 by Val54 Nice staff but some room can be noisy
Good stay overall, breakfast is good, pool has a nice view on the city but pool is very small.
But the first room i had was so noisy that i had to ask for a new one.
Staff nicely & quickly found a new room for me this room was much better (higher floor).
February 25, 2014
Rated 3.0 out of 5.0 by compulsio Bedroom OK but restaurant quality low
In general de hotel is very good. Service and the restaurant was very slow. I went for dinner and after waiting for almost an hour I decided to leave before the food arrived. Menu selection is not wide enough--and the menu had not changed in almost one year. Breakfast selection was not good.
February 7, 2014
Rated 5.0 out of 5.0 by Sick Executive Pampered for three days
I have stayed at Holiday Inn Santo Domingo many times, but this one was quite different.
I was supposed to arrive on Wednesday morning, but I was staying at another hotel in Boca Chica where I got sick and had to leave a day earlier. I went to a private hospital where they fixed my problem and since I was not going to return to Boca Chica for the doctors had prescribed full rest, I talked to Holiday Inn to arrive a day before I was expected.
Fortunately they had rooms for that night and allowed me to arrive on tuesday.
Since they were aware of my health problem, they upgraded me, prepared some special food to care of the doctor's indications, and from that day until I left, three nights after, all the staff of the hotel would inquire about my health every time they saw me.
I really feel that all the care from the staff helped me to feel better every hour.
I am really grateful for that experience.
January 27, 2014
Rated 4.0 out of 5.0 by JosePR Great service bad facilities hours
All the employees are kind and friendly. My only concern is the facilities hours. No bar service after 11pm and the lounge ( the one you have to pay extra to use it) closes at 10 pm. This is very inconvenient if you are on business travel and need some space to meet with clients after dinner.
Another detail is one of the treadmill at the gym has been damaged for more than 6 month.
With this fixed, this hotel is the best in Santo Domingo for business travel.
January 25, 2014
Rated 5.0 out of 5.0 by Germz Very nice hotel
Modern decor, friendly staff and maintenancet crew
January 19, 2014
Rated 5.0 out of 5.0 Holiday Inn Santo Domingo
Located in the best area of Santo Domingo.
Good for shopping and local restaurants.
Very clean and spacious room. Excellent pool and gym & sauna located on the roof area.
Staff were excellent & very helpful.
I have stayed at other hotels in Santo Domingo and I consider this the best hotel I have stayed with great value for money.
January 19, 2014
Rated 5.0 out of 5.0 by CharlieA50 great location and very comfortable room
Although a bit pricier than what would have thought, I enjoyed my one night stay very much.
January 3, 2014
Rated 4.0 out of 5.0 by FRET80 Highly recommended...
The staff service is excellent, this goes for all, from customer services, telephone operator, front desk (especially Laura and FD Manager Carla), restaurant staff.
I absolutely recommend this hotel... looking forward to come back soon.
Tips: request a room without connecting door.
December 23, 2013