Rated 4.0 out of 5.0 by Photo Sarasota Trip
Every thing was great. The food service was good but a little below standards.Enjoyed my stay very much and would not hesitste to go back or reccomend it to others.
March 19, 2013
Rated 5.0 out of 5.0 by BenNSarah Best Hotel Experience Every Time I Stay
Rooms are always clean, always comfortable, and never smell unpleasantly. Atmosphere is very welcoming and upscale for the rate.
The staff are very accommodating and eager to please. if anything is ever even slightly unsatisfactory, they go out of their way to make it right. Excellent...Excellent...Excellent hotel.
March 9, 2013
Rated 5.0 out of 5.0 by Silvermoon It rivals the Mandarin Oriental Hotels
No kidding... I was reminded of much higher prized hotels here. I was amazed about the cool interior, elevators behind a modern waterfall, and very comfortable and rooms which did not insult my senses like in so many other cooky-cutter hotels. It feels like a boutique hotel in many ways. I have to say I will definitely stay there again.
February 26, 2013
Rated 5.0 out of 5.0 by cpwp very accomodating general manager
As a walkin customer, the manager found us a nice room & a good rate for our six day stay. We were very comfortable with the room.
February 25, 2013
Rated 5.0 out of 5.0 by 2happyvisitors Fantastic property!
What a wonderful hotel. The property is amazing. It has a spa with hot tub, sauna, steam room, and jetted swimming pool. It opens up onto a beautiful outdoor area with cabannas, outdoor seating, and a fire pit. The restaurant/bar had good food and the best margarita I've had for a while. You know it's good when the locals hang out there.
This is one of the best Holiday Inn properties we've ever visited. It's totally peaceful, quiet , and relaxing. A great stay....
January 31, 2013
Rated 3.0 out of 5.0 by VAmomofthree Great place - bad noise
Though I was in a corner room, the central atrium design made every sound from the lobby and bar drift up to my room on the 5th floor! In most hotels I can use the fan in the room to drown out sound, but these HVAC units had automatic fans that cut off once desired temp was reached. All the atrium noise prevented me from sleeping until well after midnight.
The hotel is clean and lovely, with great amenities not usually found at this price, like heated indoor pool, sauna, and steam room. The room was nice. Too bad one can't get sleep there!
January 31, 2013
Rated 2.0 out of 5.0 by Ellis Nice Staff Don't Compensate for Malfunctioning Internet
We chose this property in part for the advertised free Internet. Well, we could get online, but we couldn't actually connect to any sites. The front desk staff acknowledged that lots of guests have the same problem. They told us to call the provider, but the provider was mystified and couldn't help. Three days later, when we were leaving (having spent lots of money in the meantime at cafes that had WiFi, so desperate were we), we heard that the system was being overhauled by professionals, but I don't know if it was ever actually fixed. I had the impression the hotel staff had been aware of the problem and troubled by it for quite some time, but corporate was taking no action. The staff was apologetic, but I never would have chosen this hotel if I'd known my laptop and my kids' iPads would be useless to us there.
Also, the maid left dirty room service dishes in the room when she serviced it. How weird is that?! And the restaurant served stale tortilla chips. And the pool was so over-chlorinated that our eyes watered just sitting near it. And at check-out the front desk didn't offer us the free water that was available for Priority Club members -- I had to ask for it (because I saw the bags that said "Priority Club" on them). The place clearly needs new management. It's a nice facility, and the location is fine if you keep your expectations low, so it could be excellent if someone competent were in charge.
January 27, 2013
Rated 3.0 out of 5.0 by PanHandler Service
Unable to get towels. None at the front desk. Waited 2 hours and still had to use pool towels for shower. Front desk did not have access to supplies. Could not get down the hall way. Maid carts in the middle of the hallway. Trying to use the elevator during check out time and staff had one closed for cleaning. 20 years in the business and I must say nice new place but staff lacks training.
January 25, 2013
Rated 1.0 out of 5.0 by NorthernIndiana Too much Noise from the bar until after midnight!!
We arived at the Hotel on Thursday Dec 20th, were greeted very nicely by the young Lady working that day, that night it was good, the second night was terrible! we were on the 4th floor and there was a party outside the bar on the ground level, it was so noisy that 4 floors up we could here loud music, after calling the front desk well after midnight the gentleman at the front desk said he would ask the batrender to quiet down a bit, then the party moved inside, to make matters worse the noise just echoed throughout the lobby and was terrible. We did not get to sleep until 1am and had to be up early to catch a flight.
January 2, 2013
Rated 5.0 out of 5.0 by Bish Excellent Service
It is the second time that i stayed in this hotel since 2011. Being a Platinum member, they upgraded without any hesitation.
We were greeted by Scott at front desk and he checked us in and gave me the same room that i had stayed in a year ago.
Hotel is very clean, peaceful and has a great lobby.
January 2, 2013
Rated 5.0 out of 5.0 by cdoyle great new years eve
we had the king bed jacuzzi suite and it met all our expectations. it was very clean and very quiet. i was concerned being by the airport that it would be noisy. not at all, the only problem we had was getting the jacuzzi bath tub to fill up and operate. but a courteous staff member helped with that. we ate at the restaurant and the food was excellent and well priced. we will recommend .
January 2, 2013
Rated 4.0 out of 5.0 by Buster55 Morning Coffee
The only downside was the lack of coffee available early morning in the lobby.
The coffee bar doesn't open till 6AM so I was stuck with in room coffee.
Most HI's, especially close to Airports have coffee / tea available in the lobby anytime.
Other than that, I'd stay here again when I come back.
December 10, 2012
Rated 3.0 out of 5.0 by JG100 Good property but not great
Had to move 3 times before finding a room where the A/C worked properly. The two fellows (night staff) who accommodated us in changing rooms were both very good and pleasant to deal with. As was the maintenance staff person who tried to fix the A/C in the first room.
Can't say the same for the restaurant staff when we went in for breakfast the next day. (We ate in the restaurant not the buffet.)
Overall the hotel looks good but quality of fixtures, lighting, carpet etc. could be better.
December 10, 2012
Rated 5.0 out of 5.0 by nikkiph Great experience!
This Holiday Inn was absolutely lovely. The facilities were outstanding, the staff was extremely helpful, and our breakfast was delicious. The decor was beautifully stunning. I felt like I was vacationing at a spa-resort and loved staying here.
November 27, 2012
Rated 5.0 out of 5.0 by Luis888 Highly Recommended
My Dad and I stayed at this Holiday Inn and we were well received. The Staff is friendly and helpful. The Hotel is beautiful! The breakfast menu was great. My hat goes off to the Chef…. Your Menu items from 11AM to 11PM are fantastic. The Sports Bar is a great place to hang out and watch your favorite teams play. Saturday and Sunday happy hour was great. This hotel offers so much and it is so close to the airport. We loved it! We are looking forward to our next stay. Thank you!
November 24, 2012
Rated 5.0 out of 5.0 by Irish64 Comfortable Room, Nice Lounge
I found this to be one of the more relaxing stays I have enjoyed at a Holiday Inn. The Hotel had a very new feel and the rooms was nicely appointed. The bed was comfortable and I slept like a baby.
The downstairs lounge was a nice aspect to the stay, and the gym was wonderful.
The only con was the location is a little isolated, although ideally situated for my work, there was not much around in the way of shops, restaurants and night life.
November 21, 2012
Rated 5.0 out of 5.0 by Hart Outstanding!
This was the best Holiday Inn that I have ever stayed in!!!
Excellent food in the restaurant and an outstanding exercise room with both cardio and weight machines in perfect condition.
October 29, 2012
Rated 5.0 out of 5.0 by FlyKal Wonderful
This was by far one of the nicest hotels that I've been too. Everyone was friendly and hotel was very clean. I loved the pool and spa!
October 29, 2012