Rated 4.3 out of 5 by 142
Rated 5.0 out of 5.0 by Twinkle0922 Clean and Comfortable
Very nice Hi Ex. Well-maintained. Very clean. Breakfast convenient and breakfast staff very attentive.
July 9, 2014
Rated 5.0 out of 5.0 by oif2004 Great Experience
It smell clean when I walked in. The receptionist was super nice and professional. The rooms exceeded my expectation.
July 7, 2014
Rated 3.0 out of 5.0 by Tom.K44 Excellent staff.
Although we experienced A.C. problems and a dead TV in the 1st room, the staff here is extremely helpful and understanding. Tim is fantastic.
July 7, 2014
Rated 4.0 out of 5.0 by DIFFERENT ONE Service was excellent.
The staff could not have been more accommodating. In particular, the woman who served as the breakfast kitchen staff was wonderful. When my sister left her hand bag in the dining area, she immediately brought it to the desk. More than that, she worked at a fever pitch to make sure that the food trays were full. She gave a "last call" before cleaning the food items from the dining area. She gave help immediately when needed. She gave the impression that she liked her job, took it seriously, and wanted to do her best. I, unfortunately, did not get her name, however, she was there for most of the 14 days that I was at the Holiday Inn. She deserves a raise!!!!!
July 3, 2014
Rated 5.0 out of 5.0 by KJacko Great for Our Swim Team
This hotel was great for our swim team for the second year in a row. It is quick and easy to get to the pool. lots of shops in the area and very comfortable for the swimmers. The GM was great and we had a great experience. Thank you.
July 3, 2014
Rated 5.0 out of 5.0 by Nickky Great rooms comfortable beds
The staff is very helpful, and the hotel common areas are very inviting. The room was very clean
July 2, 2014
Rated 3.0 out of 5.0 by JLR79 Our overall stay
From checking in to going to bed the first night of our stay, I would rate this hotel an average hotel. The check in lady was great and helped us with the air conditioning that wasn't blowing very well. She showed us some other rooms to find out that all of the air conditioners were the same way. The beds were hard. There was a plastic cover under the sheets so it felt very uncomfortable and was noisy. The breakfast was great! Lots of options! The overall cleanliness was average. When trying to go to bed at night or to sleeep in in the morning, it was difficult. Everytime a door closed it would slam. From the room doors to the stairway doors, there was always noise in the hallways. I would probably check out another place to stay if I had to return to Sarasota.
July 2, 2014
Rated 5.0 out of 5.0 by janiesue Be the guest
Treated like a friendly guest in a comfortable atmosphere. Excellent value.
June 30, 2014
Rated 5.0 out of 5.0 by Lithia Positive surprise
Great property, positive surprise in many dimensions. Friendly staff, fresh decor of the rooms, good quality sleep and a good location. All you need, really.
June 29, 2014
Rated 3.0 out of 5.0 by SuperWayne Poor Stocking of room supplies
Stayed at the HIE Sarasota I-75 for the second time in two weeks on Saturday, June 21st. Having stayed at the hotel one week earlier on Friday, June 13th, and being completely satisfied with my stay, I was extremely disappointed in the second stay. The room was not fully stocked and lacked essentials: no wash cloths, only one hand towel, and no soap or shampoo. Obviously the room had not been inspected.
June 25, 2014
Rated 5.0 out of 5.0 by Giozi Loved it!
We really enjoyed our stay in Sarasota.
The staff was very helpful on indicating us where to go
June 25, 2014
Rated 4.0 out of 5.0 by Albert25 Great night sleep and excellent people skills
I had the opportunity to spend a few nights at this hotel and I was very impressed with the level of service provided by the staff. they were very courteous and went that extra mile to provide you with assistance. The room was comfortable and I was able to have many good night sleeps there. I do recommend this hotel.
June 24, 2014
Rated 5.0 out of 5.0 by jedi3 Comfortable bed, great service
Comfortable bed, great customer service and convenient location.
June 20, 2014
Rated 5.0 out of 5.0 by BoatMan93 Best Hotel Ever! Exemplary Service!
By far, the best service I have ever received at any Hotel or Resort. Even more, the rooms were exquisite! Will be coming back very soon!
June 19, 2014
Rated 5.0 out of 5.0 by SuperWayne Great Hotel
Stayed at HIE-Sarasota I-75 while attending wedding activities. Hotel was an excellent choice. Furnishings were modern and comfortable. Bed was superb and got an excellent night's sleep after an 11 hour drive.
Breakfast was outstanding, full of choices, and the Cinnamon buns were out of this world. Enjoyed the hotel so much, we booked to stay there again the next weekend on our return trip.
June 18, 2014
Rated 4.0 out of 5.0 by li'lslugger Friendly and accommodating staff
The location, staff and amenities were excellent. My only complaints were a musty odor in my room and uncomfortable pillows. The hot and cold food breakfast was very convenient and offered adequate choices, though the hot food was lacking in taste. To be fair, I did not address these concerns with the staff because I am not a complainer and can live with imperfections. Because the staff was so friendly and accommodating, I am sure they would have gone to great lengths to correct any complaint I had, and so would not hesitate to stay here again.
June 17, 2014
Rated 5.0 out of 5.0 by Gr*Elkhntr Quiet
Even though the facility is a bit older it is well maintained and very comfortable
June 12, 2014
Rated 5.0 out of 5.0 by Mustang Jim Overall
Outstanding staff and facility. Congrats to all. Would welcome another stay at this hotel.
June 12, 2014
Rated 1.0 out of 5.0 by rsbUSA inexcusable staff behavior by the blonde at the desk
Beautiful blonde female desk person gave me false directions to rental car return in Orlando, causing me grief, miss my plane, lost for two hours back and forth trying to find it. I had asked her to call to find out the directions, which she refused to do, but then said she could print them out for me. So she prevented me from getting the directions myself and gave me false directions. This contempt shown by your staff to your guest is inexcusable. Therefore I cannot recommend this location.
There is no one to help with baggage and I am disabled.
Initial check in desk staff required me to answer a number of personal questions and said I could not check in if I did not answer, then he made up his own answers when I said No Comment.
The pond adjacent needs to be filled. It is half full and looks awful, making the property look distressed.
Powdered eggs and no bacon is not inviting.
Local calls are difficult to make and not explained on the phone usage instructions.
There was one very helpful male at the desk, very nice, young brunette.
June 9, 2014
Rated 3.0 out of 5.0 by st john The comode lid was absolutly junk????
We are IHG members, and have stayed at this facility twice in the last 45 days. Neither time were we offered even a bottle of water or any other thing that made us feel that being a member made us feel that it was worth it!!! Don't know if we will stay here again.
June 2, 2014
Rated 5.0 out of 5.0 by Mellyb1 Clean, quiet, convenient, and comfortable
This hotel never fails to exceed my expectations and I am picky. I've been staying here for about a year now every couple months and it's great to see the same faces every time I visit. Clean rooms, great breakfast, and everyone is very friendly. Highly recommended.
May 24, 2014
Rated 5.0 out of 5.0 by Phil T. Wonderful 2 week stay
I was on business for the area for 2 full weeks. The room was clean, staff extremely friendly and helpful. I had an issue with my in-room Air Conditioner and it was replaced within 20 minutes of my call. All personnel behind the front desk always greeted me with a smile coming and going. The lady who worked the breakfast area kept everything stocked and cleaned at all time. Coffee in lobby was always hot and fresh. Highly recommended!!
May 20, 2014
Rated 5.0 out of 5.0 by Mbml430 Great experience due to IHG flexibility
Reservations were made inadvertently at the wrong hotel in Sarasota and IHG was very responsive to fully refund and then schedule reservations for the hotel do choice. thanks much.
May 11, 2014
Rated 4.0 out of 5.0 by Kabh Very helpful front desk
Sarah at the evening front desk was always patient, smiling, and helpful…no matter the request.
Initially requested to change rooms because someone had smoked (even though it is prohibited) in the room before! Sarah was great about it and also helped with firmer pillows and a few other requests during our stay.
Would have relaxed and slept better if it had not been for noisy neighbors. I think Sarah would have even taken care of this if we had asked:)
Staff person at breakfast was also great, but I did not catch her name. Very friendly and on the ball.
April 28, 2014
Rated 5.0 out of 5.0 by Mellyb1 Clean, comfortable, will be back
I was here for one night on a business trip. Checked in and Sarah went out of her way to recommend an great place for dinner. Later on called to ask how my room was and asked if I needed anything to be comfortable. Great service! Bed was sooooo comfy I ended up laying in bed and doing my work that night even though there was a couch and nice desk in the room. Will be here again.
April 26, 2014
Rated 5.0 out of 5.0 by JSC55 Perfect in every way.
Everything was perfect from the friendly, accommodating people at the front desk, the nice room, to the fantastic breakfast.
I was amazed that they gave you a choice of pillows (soft, firm) and it even said it on the pillow cases. I brought my own pillow, but didn't need to use it. I also liked the fact that they had a sheet with all the TV stations listed so you didn't have to guess! The last thing that blew me away was the great hot breakfast. They offered everything a restaurant did and had the biggest, softest, warm cinnamon buns - oh so delicious. My one-night stay was perfect.
March 20, 2014
Rated 4.0 out of 5.0 by Tom in GA Nice Hotel
The front desk staff was incredibly professional and very nice! nice hotel if you need to stay in this area.
March 12, 2014
Rated 5.0 out of 5.0 by BDC214 Helpful & Courteous Staff
The management staff at this property is great. They were very helpful and their service exceeded our expectations. Thank you
March 10, 2014
Rated 4.0 out of 5.0 by Millerp Nice Place
We stayed here for several days and found the place to be nice, clean and comfortable. The General Manager checked us in and couldn't have been more accommodating. We'll probably stay again sometime. Very close to Siesta Key and many nice restaurants, local and chains like Ruth's Chris.
March 9, 2014
Rated 5.0 out of 5.0 by Aroundtheworld83 Exelent but firm Beds
Everything for me was perfect. Customer service check-in to check-out was fantastic. Rooms were inviting and updated. Great local restaurants close by. My only complaint was beds were a bit fim for me. I like soft sink in beds. These were a bit stiff. Was not a deal killer and should not keep u away from hotel. Glad to be there.
March 7, 2014