Rated 4.0 out of 5 by 231
Rated 4.0 out of 5.0 by BW1992 Great Locatiion
Good Location,. Staff friendly and helpful ! Enjoyed our stay!
April 9, 2014
Rated 5.0 out of 5.0 by Buckeye Fans Forever Great Location to beach, wonderful view, helpful staff, Great Pool!
We have stayed here many times. Love this hotel and location. Right across from Lido beach. Very relaxing to sit on your balcony and enjoy the beach view when you head back to the room or want to watch the sunset. We even watch the porpoises swimming in the ocean from the balcony. We have had several meals at the pool bar. Great cabana sandwich! Yum! And the food is very reasonably priced. The only issue I have at all is the water taste horrible. We always buy a jug of water on vacation to keep in our room but the water with dinner had a really bad taste to it. Not sure what that is about as we didn't ask. Just didn't drink it. The fridge in the room is also very nice to have.
April 8, 2014
Rated 4.0 out of 5.0 by Scotts62 Family Vacation
This was our third time staying at the Hotel. The room was showing it's age and was not the cleanest. We loved the balcony overlooking the gulf. The pool was very nice and the staff were very friendly and usually helpful.The hotel is older and the rooms have not been updated. They are small and the bathrooms are old. The faucet leaked.
We understand the hotel was under construction but did not know that when we reserved on line.
The Kokonuts bar was ok but when I received a bourbon drink with many many fruit flies at the bottom of the glass and complained I was totally ignored. That made me upset. The prices for margaritas was totally out of line at $9. The food was ok.
I have stayed at over 12 holiday in sites over the past year and this was our worst experience.
April 8, 2014
Rated 2.0 out of 5.0 by DavidisAlreadyUsed Very Dissapointed in IHG reward nights policies
I live in hotels every week and I'm a Priority Club / IHG platinum member. I booked this stay for two nights on points. I am very disappointed that with IHG's new system you can ONLY book a basic room. There is no option for better rooms for any amount of points.
At this particular property that meant I could only book a "parking lot' view rather than "gulf view". The biggest frustration is NOT the fact that I didn't get a Gulf View it's the fact that everyone kept making up different stories and outright lies about there policies as if I'm and idiot and it's my first night in a hotel.
I'm not sure I can write all the details of the excuses I heard about upgrades but let me try and summarize. Basically if you call or talk to any IHG staff on the phone or in person they will very pleasantly tell you an upgrade is no problem and what you have to do. Then every person you talk to proceeds to give you a different story of excuses why they can't change the room at that time and what you did wrong.
After booking I was told by phone that an upgrade could not be processed until the day of the reservation.
On the morning of the reservation I was told by phone that they made a note and would work on it.
When I checked in I was told "i should have let them know sooner" and then that "the reservation was just made last Friday". I'm not even sure what that means because first of all the reservation was made like 6 weeks earlier NOT the previous Friday and I was previously told I could not let them know sooner? Second, the reservation had it IN THE COMMENTS requesting a Gulf View since the time of booking.
Starting this year I am no longer using Priority Club / IHG as my 1st hotel chain.
April 2, 2014
Rated 4.0 out of 5.0 by nicknicky good hotel
little rundown but fair priced on the beach. Staff very friendly and helpfull
April 1, 2014
Rated 4.0 out of 5.0 by Swild87 Nice room
The door to our room was so heavy, I actually pulled a muscle in my back trying to open it. I can't believe that an elderly person could even open it.
April 1, 2014
Rated 4.0 out of 5.0 by AandKTrip Lido Beach
Great location on beach, nice room size, friendly staff, close to St Armand's Circle & Mote Aquarium
April 1, 2014
Rated 4.0 out of 5.0 by Sandy Cat Great Stay
This hotel needs quite a lot of TLC, currently underway, but that aside (and frankly it wasn't intrusive or a problem) it's highly recommended. The position on Lido beach could not be bettered and the short walk to the bars, restaurants and superb shops at St Armand's Circle completed the enjoyment. We'd go again.
April 1, 2014
Rated 2.0 out of 5.0 by Kevin60611 Poor Service
The hotel is tired and worn. The staff does not appear to be well trained and are not focused on customer service. I was visited by a friend and we asked permission for my guest to park on their largely vacant lot and was refused. The person at the front desk told my guest to move his car to the street even though he only expected to be there for an hour while we had lunch. He parked the car on the street and we decide to have lunch at another hotel down the street. Additionally, I made the mistake of leaving a ring on the dresser while we went for a walk on the beach. The room was cleaned while we were gone for a little over an hour and my ring was stolen. Management does not take responsibility for theaft by their staff. I admit that I made a mistiake by leaving the ring in the room but it still should not have been stolen. There is a safe that I had not noticed. If you choose to stay here I would use the safe of course as the staff cant be trusted.
March 25, 2014
Rated 5.0 out of 5.0 by RxRace2014 Great Locaton
We arrived earlier than the normal check in time, but that didn't matter to the desk staff. They told us the only room that was ready was a smaller King. We took it. It was nice, but a little small. I would have to think about it for the next time.
Very nice and personable front desk personnel, and entire staff
Nice Balcony overlooking the ocean/beach.
allowed early check in.
Nice penthouse restaurant overlooking the ocean
I drink my share amount of coffee. with that said, They do not have coffee available 24/7. However,
I asked for some. they made me a new fresh pot.
Construction signs all over the place but did not see any going on. Although we were there 3-4 days before Christmas.
I would definitely stay here again.
This is Lido beach and less touristy. We liked that aspect better. Siesta Key is just a short DRIVE but much more touristy.
March 21, 2014
Rated 5.0 out of 5.0 by Millie19 Great service and staff
Staff was excellent and service was good. No complains. Location was great. Walking distance to restaurant and right across from beach. Great place to stay.
March 20, 2014
Rated 5.0 out of 5.0 by SandyaS Great service and room.
I would definitely visit this property again. Wonderful.
March 20, 2014
Rated 5.0 out of 5.0 by LINDA & JIM EXCELLENT STAFF
WE HAD A GREAT ANNIVERSARY STAY AT THIS
COMFORTABLE BED & GREAT SERVICE
I WOULD HIGHLY RECOMMEND THIS HOTEL TO MY FRIENDS AND FAMILY
ONLY CON IS THAT ROOMS NEED TO BE UPDATED
March 16, 2014
Rated 4.0 out of 5.0 by krachm Great service, lacked pool space, outdated rooms
Quality of beds was great - everyone slept very well. Location is fantastic - walking distance to everything. Gulf view was perfect. Pool lacked a lot of seating, space - no place to sit and relax. Room decor really didn't go together - mix/match of stuff. Bathroom needed remodel - old.
March 16, 2014
Rated 4.0 out of 5.0 by c228 Great location, comfortable stay
This older hotel is being freshened up, however, no improvements are necessary when it comes to the staff who are friendly, helpful and responsive.
The location is across from a beautiful beach where chair rentals are available ( I bought my own for the week). The pool is clean, warm and a comfortable setting with a sense of community amongst guests.
Dining options are on site, with just a short walk to Armands Circle. There is rooftop dining. Overall, the hotel is wonderful and I will return.
March 8, 2014
Rated 5.0 out of 5.0 by Penny630 Beautiful view and close to. Armand's Circle
Felt like a beautiful tropical resort. Comfortable room...gorgeous pool always warm. Really enjoyed our 10 night stay! Absolutely no complaints.
March 7, 2014
Rated 3.0 out of 5.0 by Deb02/2014 On the beach, near St Armand's Circle
We were only here for two nights but had stayed for odd nights twice before. On those occasions we paid a lot less than this year. The hotel is only getting away with charging what to me is a lot of money at this present time due to its position on the beach and it being five minutes walk from St Amand's Circle which is great for restaurants and shops. It also has great views from its seventh floor restaurant, where we had a lovely evening meal. The trouble is that the 50 year old hotel itself is in urgent need of refurbishment, which I believe has just started. The bedroom and bathroom were tatty and the air conditioning that loud it kept us awake. Maybe when the hotel has had a make over the price paid would seem more reasonable, but I feel I have paid far too much this year for it's current condition.
February 28, 2014
Rated 5.0 out of 5.0 by Michael A Excellent Hotel and Staff!
What a nice experience staying at this beach hotel. The staff was very helpful in answering our many questions.
February 23, 2014
Rated 2.0 out of 5.0 by Disgusted2121 Filthy bed..I have no hair..but long black hairs under the covers
Worst hotel I've ever stayed in. Enough said.
I would spend more money to stay anywhere else the next time I go to Sarasota.
February 12, 2014
Rated 5.0 out of 5.0 by fangran a good stay
This hotel offered a great location, a very comfortable room and very friendly staff. It was not the height of luxury but was welcoming and provided everything we needed for a comfortable and happy stay.
All the staff were particularly good and made us feel like welcome guests.
We only ate breakfast in the hotel, but this was pleasantly and efficiently served and was very good quality. We had a drink or two in the bar and, again, this had a friendly feel and very pleasant staff
We would certainly stay there again
February 6, 2014
Rated 4.0 out of 5.0 by Danx Mexico Gulf View from my room
The rooms are old, run down and the building is worn from years by the sea.
but the staff in this facility were the best to deal with.
The view if you get a room above the 3rd floor, now you have to ask for the Gulf view and it worth the extra charge.
February 5, 2014
Rated 2.0 out of 5.0 by EmmJay No response at front desk or housekeeping, smoke alarm went off,
Surprisingly unpleasant stay.
When I called the front desk to request pillows, I did not reach a human. Instead, an automated voice said I had no messages. (Even though I called the number (#5) for "Front Desk/Guest Services.")
I next tried calling Housekeeping, but that went to voicemail asking me to leave a message. No one ever returned my call or brought pillows.
The smoke alarm went off in the middle of the night, waking us out of a deep sleep. There was no fire!
We had dinner in the Coconuts lounge where two customers were drunk, loud, and profane. The bartender apologized, but did nothing about it.
Very unpleasant stay. Too bad. We were looking forward to an innocuous Holiday Inn stay near a beautiful beach.
February 1, 2014
Rated 2.0 out of 5.0 by Roadrunner 24 Construction
For the amount we paid on the room we should have had a better room.
The Hotel is under construction and although they have signs we should have bee advised of that fact.
However, the staff was wonderful. No complaints with the service just the quality of the room.
Hopefully next time our stay will be more pleasant.
Thank you for your time.
January 29, 2014
Rated 5.0 out of 5.0 by Skydiver1 Warm Welcome and newly renovated rooms
Very warm and friendly welcome.
Hotel is in process of renovating rooms. I already had a "new" one and it was very nice and perfectly clean. Very comfortable bed.
Perfect location right on the beach, walking distance to the little village with restaurants and shops. Perfect view from the balcony if you have gulf view rooms.
Nice pool area.
Very relaxed atmosphere.
January 22, 2014
Rated 5.0 out of 5.0 by GrandpaM Great service as usual
Every year we come to Sarasota for a short stay and we're always pleased with our lodging at the Holiday Inn, Lido.
January 17, 2014
Rated 5.0 out of 5.0 by sadiejack Awesome Staff, Wonderful Property
Great property & location. Family & pet freindly. I was hospitalized during my stay & the staff went beyond the call of duty to help & assure me. They even cared for my service dogs until I could get help there. I can not wait to go back & have my missed vacation!
January 15, 2014
Rated 5.0 out of 5.0 by buckeye fan Very nice anniversary
We stayed a week the end of October. The view at breakfast was amazing and the food excellent (omelets soo good) The pool average but we don't come for the pool. The beach is beautiful. My only suggestion is beach chairs should be provided. The room was comfortable and also an amazing view! Door on bathroom stuck. We called the front desk. It was fixed before we returned from beach. Were planning to come back next fall but may come a few days in spring as well! Also liked the fact that there was a laundry room. I live flying home with clean clothes.There is no doubt the location is the main attraction though.
January 15, 2014
Rated 2.0 out of 5.0 by Brj1 Tear it down and start over.
Place is disgusting. The front desk girl, young girl, rudest person I've met in years. Seriously it's really gross.
Tha bartender was nice and the food was not bad which is shocking looking at the place. We won't be back
January 15, 2014
Rated 1.0 out of 5.0 by SEAM Great Location--3rd class room
I know that they will be going under major reconstruction, but it seems like they still can have clean rooms and a much better price.
I will never stay in the hotel again. I travel every week and it was probably the dirtiest hotel I've ever stayed in. The rugs to the room were visibly dirty and really needed to be vacuumed. On the 2nd day of my stay they still were not vacuumed. It looked like someone took an ashtray and sprinkled it all over the carpet. The bathroom sink had rust in it. and the calking in the bathroom had been re-calked so many times, it was coming off with black marks in them. Just nasty.
January 14, 2014
Rated 5.0 out of 5.0 by LindaW43 Still our favorite
After reading some of the recent, less than complimentary reviews, I am somewhat mystified at the vast differences from our experience. This was our third stay at this hotel and it did not disappoint. Granted, the rooms are somewhat tired, but the staff and location more than make up for it. Every staff member, from maintenance, housekeeping. restaurant servers and desk personnel bent over backwards to make our stay perfect, with small personal touches to many helpful suggestions on various sites to visit.. Upon returning from breakfast every morning, our room was in perfect order. With the hotel obviously in need of some serious updating, a little patience with the staff would be helpful. That problem is out of their control. The only disheartening news we heard is that the restaurant on the 7th floor, with the fabulous views, will move to the 1st floor. That truly would be a shame. It is one of the hotel's best features.
January 7, 2014