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Rated 4.5 out of 5 by 283 reviewers.
Rated 4.0 out of 5.0 by Good service. Great outdoor firepit area. The breakfast buffet is very good and the service is excellent. The outdoor firepit is excellent. In fact, we were there every evening. The "location" of the HI is excellent as it is within walking distance of everything we needed and or wanted. September 3, 2014
Rated 5.0 out of 5.0 by Best in Saratoga We have been visiting saratoga for a few years but this is our first time staying here. Staff is very helpful, clean comfortable rooms, great breakfest, Fantastic shuttle and drivers takes you anywhere within 5 miles. Only issue is that the rooms are on the small side but we come to saratoga to see saratoga not sit in the room. We will happily return next year. September 3, 2014
Rated 2.0 out of 5.0 by Comfortable bed, small cramped room The beds are comfortable along with the pillows like other Holiday Inn hotels. The restaurant/room service was above average for breakfast and dinner and I enjoyed their selection. The room was small and the bathroom was extremely small and uncomfortable. No place to put any toiletries and had a leaky toilet and slow draining shower drain. I stayed at another national chain further down the road from this hotel the week before and I had more comfortable hotel room for less money. I'm torn between giving this hotel more business or moving down the road on my future stays. As a Platinum Elite member I would have expected a better room or maybe an upgrade and didn't get it while the hotel down the road upgraded my stay with very little status. September 2, 2014
Rated 4.0 out of 5.0 by Bed mattresses need replacing as they were old and not supportive September 2, 2014
Rated 3.0 out of 5.0 by Room and Dog When we arrived we had to wait to check in because we had a four pound dog. Those without, immediately got to their rooms. We waited for over an hour. When we finally received our room key and checked in, the room had a horrible strong it made you feel sick. Now the good news. We were switched to a nice room, no odor and comfy bed. At times the staff seemed overwhelmed, but did their best. I hope our next visit has a better beginning. September 2, 2014
Rated 4.0 out of 5.0 by Our stay during the Travers week We did enjoy our stay at the Holiday Inn Saratoga and would recommend it again. It is pricey during the Travers week but we like the convenience and the staff so we like to stay there. My husband really had a good rest every night and loved the bed. I did too. My sister liked her room and thank you for locating her next to us the second week. We wish we could get the breakfast inclusion figured out how to get it in advance. This is always dicey. Thanks for the courteous staff and folks going out their way to help us. This is awesome. September 1, 2014
Rated 4.0 out of 5.0 by clean and comfortable I was very impressed by the cleanliness of the hotel, and by the cleanliness of Saratoga in general. There was so much information available to us about the attractions and the Holiday Inn was perfectly located for the itinerary we had in mind. We were able to walk to many venues. At the end of the day, the wi-fi service, television viewing, microwave, coffeemaker and refrigerator in the room gave us all the comforts of home while still providing a comfortable way to make us remember that we were on vacation. August 31, 2014
Rated 5.0 out of 5.0 by One of the best Holiday Inns This is one of the best Holiday Inns I've stayed at. The rooms are more spacious than most. The property is maintained in top-notch condition, and the grounds are beautiful. Located so you can get to it easily by car, but within walking distance of everything in town, once you get there. Staff were welcoming and helpful. My only negative would be that it's pricier than other Holiday Inns I've stayed at, because the high season in Saratoga Springs is mobbed. Still a pretty good value for the money. August 29, 2014
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