Rated 4.4 out of 5 by 120
Rated 5.0 out of 5.0 by TomUpstate Excellent Hotel
Consistent and clean. Great location. During track season it is a little pricey, but all hotels are in August.
December 4, 2013
Rated 4.0 out of 5.0 by RR64 Great destination hotel
Room was great
The heater ran to long made room very warm
December 3, 2013
Rated 5.0 out of 5.0 by jmazev Great Location, Great Service, Great Night...
Superb service and excellent night of rest. I loved all of the amenities and it is noticeable that the staff and higher-ups care to invest in upgrading the hotel. As a lover of all things new, this hotel had everything I could've dreamed of.
December 2, 2013
Rated 5.0 out of 5.0 by Basia Wonderful Staff
I was in Saratoga Springs as part of a much needed relaxation road trip. I'm very happy that I decided to stay at this hotel. I brought my dogs with me so I was thrilled with how pet friendly the place is. They have the most genuinely caring and friendly staff I have ever encountered. Each person from the bar staff to the housekeepers was very accommodating. The room was great too! It was very clean, well stocked and had an extremely comfortable bed. I will definitely be back.
November 28, 2013
Rated 4.0 out of 5.0 by Jerseynanny Second time here was not a charm!
Remembered staying here 13 years ago for a wedding in the area so we decided to stay here again when we returned to area for a funeral. Unfortunately our room was not cleaned up to standards as we found "cheetos" at base of bed and tissues in bathroom garbage upon our arrival. We reported this and were told they would make a reduction with our bill. When we checked out and i asked for a copy of our bill, it did not reflect any change. The front desk should have picked up on this by reviewing my info prior to printing my copy. When i brought this to their attention, she saw the note regarding the reduction in charge. I feel that she should have picked up on this and not to wait until i reminded her of the conversation I had with the front desk on the previous evening.
Even though this was eventually resolved, i felt bad that it was not corrected until i brought it up to them.
From a standpoint of location, i would give them another chance as I may be coming back to this area in the spring.
I'm anxious to give them another chance.
November 25, 2013
Rated 4.0 out of 5.0 by Dct114 Very nice overnight in saratoga
We attended a function at the Canfield Casino and decided to stay
In Saratoga. We were very pleased with the staff and facilities,
From the front desk to the shuttle service...a great bonus!
November 21, 2013
Rated 5.0 out of 5.0 by wrapit Perfect Location and Value
Great location in Saratoga Springs. You can walk everywhere from here.
Night time Fire Pit is a delightful treat.
November 21, 2013
Rated 5.0 out of 5.0 by Jean191 Comfortable and clean
The front desk clerks were pleasant and helpful at check-in. My room was clean and the bed was very comfortable. I had lunch at the hotel. The food was good and the wait staff was friendly and attentive.
November 18, 2013