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Rated 4.4 out of 5 by 307 reviewers.
Rated 2.0 out of 5.0 by Comfortable Beds, Small Bathrooms The beds and pillows are comfortable and the food was good. Small bathrooms with no where to put your bathroom supplies and definitely not able to have two people in there getting ready at the same time. Disappointed that this hotel doesn't upgrade rooms based upon status which I frequently enjoy at other IHG properties and other hotel chains. September 15, 2014
Rated 5.0 out of 5.0 by Excellent stay and accommodating staff I've stayed at this Holiday Inn in the past and have always found it to be a wonderful experience. The staff are very friendly and accommodating. Great location for walking around the town. I like the fact that I recognized staff members from the last time I was there. The breakfast server has been there for 17 years! September 15, 2014
Rated 5.0 out of 5.0 by My final thoughts Very accommodating staff: very friendly and responsive. Have been there hundreds of times and will continue! Poor ironing boards; and the outlet for the use of the iron? Check spelling of the word "complimentary" in your questions; I think it should be "complEmentary." September 14, 2014
Rated 4.0 out of 5.0 by Acceso a todas las Atracciones en Saratoga El Holiday Innn queda a distancia caminable de todas las atracciones de Saratoga: restaurantes, teatro, cine, caballos. September 13, 2014
Rated 5.0 out of 5.0 by A very nice hotel. Great stay. Hotel is in great condition, has great people and will stay again. One of the finest HI properties I've ever stayed at. September 12, 2014
Rated 3.0 out of 5.0 by Mediocre room, great staff I stay in a lot of hotels for work and I usually love Holiday Inns but I was unimpressed with this location. I took two showers (after checking in and the next morning before leaving) and the bathtub didn't drain either time. I would have called for a room change but it was late and I had to leave early in the morning. Aside from that the room just looked very worn, wallpaper was peeling, paint was chipped. Hopefully I just had a bad room. The staff was very friendly. The parking lot was full because of an event and the woman at the front desk was very helpful. September 10, 2014
Rated 5.0 out of 5.0 by Perfect Place to Stay This hotel offerred a comfortable bed, nice size room and wonderful ammenities. It ws a good choice. I only wish that I could have spent another night there and enjoyed some of the other features. Great location, short walk to downtown Saratoga. September 9, 2014
Rated 3.0 out of 5.0 by Saratoga Poor value for the money -- but the track was open and typically all prices are jacked up during racing season. No breakfast included with room is ridiculous. September 9, 2014
Rated 3.0 out of 5.0 by Great Food, Good Bed, Small Room, Smaller Bathroom The food was delicious, and very attentive staff for both breakfast and dinner. The bed and pillows were comfortable. The room was small, and the bathroom was even smaller with little to no room for personal items in the bathroom. I'm a Platinum Elite member and I was not offered a room upgrade even though they had rooms available (I checked online for the duration of my stay and it indicated that they had more than just the standard guest room available). Disappointed every time that status doesn't mean as much to Holiday Inn hotels as it does to other chains. September 9, 2014
Rated 5.0 out of 5.0 by Great service, great location Very friendly and responsive staff. When we had an issue, it was dealt with quickly, effectively and professionally. Would stay here again in a heartbeat! September 9, 2014
Rated 4.0 out of 5.0 by summer 2014 hotel was great on behalf of the 2 pools and the courtesy van. breakfast and dinner was great at the bookmakers. housekeeping and the room cleanliness was terrible. 4 people staying in the room and 2 towels only and no toiletries left in bathroom. called housekeeping and they brought all the towels and toiletries up to room. all positive except for the room and housekeeping. September 7, 2014
Rated 4.0 out of 5.0 by Great location Had shuttle to track or local restaurants.Close to everything Saratoga has to offer. September 7, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable, Convenient My favorite place to stay in Saratoga, the rooms are clean and comfortable. Downtown is within walking distance and they also have a shuttle service if needed. The hotel also has a nice bar and resturant . September 5, 2014
Rated 5.0 out of 5.0 by weekend at the horses This hotel is perfect if you like horse racing and the old time feel of the American way, walking distance from everything you need, the shuttle will take you where ever you need to go September 5, 2014
Rated 5.0 out of 5.0 by great staff everyone who works at the Holiday Inn in Saratoga Springs is a winner!! September 4, 2014
Rated 4.0 out of 5.0 by race track enjoyment the syaff is excellent in all departmments,and poarticularly the office and front desk September 4, 2014
Rated 4.0 out of 5.0 by Good service. Great outdoor firepit area. The breakfast buffet is very good and the service is excellent. The outdoor firepit is excellent. In fact, we were there every evening. The "location" of the HI is excellent as it is within walking distance of everything we needed and or wanted. September 3, 2014
Rated 5.0 out of 5.0 by Best in Saratoga We have been visiting saratoga for a few years but this is our first time staying here. Staff is very helpful, clean comfortable rooms, great breakfest, Fantastic shuttle and drivers takes you anywhere within 5 miles. Only issue is that the rooms are on the small side but we come to saratoga to see saratoga not sit in the room. We will happily return next year. September 3, 2014
Rated 2.0 out of 5.0 by Comfortable bed, small cramped room The beds are comfortable along with the pillows like other Holiday Inn hotels. The restaurant/room service was above average for breakfast and dinner and I enjoyed their selection. The room was small and the bathroom was extremely small and uncomfortable. No place to put any toiletries and had a leaky toilet and slow draining shower drain. I stayed at another national chain further down the road from this hotel the week before and I had more comfortable hotel room for less money. I'm torn between giving this hotel more business or moving down the road on my future stays. As a Platinum Elite member I would have expected a better room or maybe an upgrade and didn't get it while the hotel down the road upgraded my stay with very little status. September 2, 2014
Rated 4.0 out of 5.0 by Bed mattresses need replacing as they were old and not supportive September 2, 2014
Rated 3.0 out of 5.0 by Room and Dog When we arrived we had to wait to check in because we had a four pound dog. Those without, immediately got to their rooms. We waited for over an hour. When we finally received our room key and checked in, the room had a horrible odor...so strong it made you feel sick. Now the good news. We were switched to a nice room, no odor and comfy bed. At times the staff seemed overwhelmed, but did their best. I hope our next visit has a better beginning. September 2, 2014
Rated 4.0 out of 5.0 by Our stay during the Travers week We did enjoy our stay at the Holiday Inn Saratoga and would recommend it again. It is pricey during the Travers week but we like the convenience and the staff so we like to stay there. My husband really had a good rest every night and loved the bed. I did too. My sister liked her room and thank you for locating her next to us the second week. We wish we could get the breakfast inclusion figured out how to get it in advance. This is always dicey. Thanks for the courteous staff and folks going out their way to help us. This is awesome. September 1, 2014
Rated 4.0 out of 5.0 by clean and comfortable I was very impressed by the cleanliness of the hotel, and by the cleanliness of Saratoga in general. There was so much information available to us about the attractions and the Holiday Inn was perfectly located for the itinerary we had in mind. We were able to walk to many venues. At the end of the day, the wi-fi service, television viewing, microwave, coffeemaker and refrigerator in the room gave us all the comforts of home while still providing a comfortable way to make us remember that we were on vacation. August 31, 2014
Rated 5.0 out of 5.0 by One of the best Holiday Inns This is one of the best Holiday Inns I've stayed at. The rooms are more spacious than most. The property is maintained in top-notch condition, and the grounds are beautiful. Located so you can get to it easily by car, but within walking distance of everything in town, once you get there. Staff were welcoming and helpful. My only negative would be that it's pricier than other Holiday Inns I've stayed at, because the high season in Saratoga Springs is mobbed. Still a pretty good value for the money. August 29, 2014
Rated 5.0 out of 5.0 by Great place but rooms need updating.. Old AIr conditioners, smell mildews.. Magnetic key entry not working, had to try over, over, and over,etc... August 28, 2014
Rated 5.0 out of 5.0 by Spacious rooms I was pleasantly surprised by the Holiday Inn Saratoga Springs. Rooms were spacious, clean and modern, the location was ideal and the amenities were excellent. August 26, 2014
Rated 5.0 out of 5.0 by Another great stay. We went last year and loved it so much we came back this year and brought some friends. They also loved the hotel. Everyone is so friendly and having a shuttle service is the icing on the cake. We will be back again. August 22, 2014
Rated 5.0 out of 5.0 by Excellent all the way around! Check in was quick and easy.....rooms were clean and beds were very comfortable....would definitely stay there again,. We ate an early dinner, late lunch, in the restaurant, and everyone was very pleased with their meal. Had an "after concert" drink in the bar and it was one of the best margaritas I've ever had! August 21, 2014
Rated 5.0 out of 5.0 by Holiday Inn Staff This is the only hotel I'll do business with. The staff make you feel right at home. August 20, 2014
Rated 4.0 out of 5.0 by Great hotel Been coming for several yrs. love this hotel and the suite looks like it has been updated some. Will continue to come here. August 20, 2014
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