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Rated 4.5 out of 5 by 288 reviewers.
Rated 5.0 out of 5.0 by Clean, dog friendly hotel Our stay at the Holiday Inn, Saratoga Springs was great! Upon check in, they gave my dog treats, and the courtesy was consistent our entire stay. Our room was large enough for two people to be comfortable, and a dog bed and dishes. The rooms were clean, and the beds comfortable. There was minimal noise from the hall, and you could not hear neighbors walking overhead, or conversations in adjoining rooms. I had left my Sonicare toothbrush behind, and after calling the hotel, it was returned free of charge within three days! This hotel was convenient to everything we wanted to do, and adjacent to Congress Park, which is great for any dogs in the hotel. We are looking forward to staying next season! June 25, 2014
Rated 5.0 out of 5.0 by Great location and great service Staff at reception was very friendly and hotel is located right in town. Highly recommended June 24, 2014
Rated 4.0 out of 5.0 by Nice stay, getting pricey We always enjoy this hotel over Father's Day weekend. It is a nice property and offers a comfortable, safe, relaxing stay. However, our bill was excessive for three nights, partially because of taxes. We were not offered complimentary breakfast as we have been in the past, so that was a bit of a surprise. June 20, 2014
Rated 5.0 out of 5.0 by Great city and hotel. Wonderfull staff and room. Will definitely return soon. Might be the best room in long time and we travel a lot. June 19, 2014
Rated 3.0 out of 5.0 Review It was overall a nice place, but I was disappointed when I made my reservation in January and checked in at 330pm that they couldn't seem to find a room for me. Everyone else was checking in easily, except for us. Just because they had a couple of wedding parties staying there, I shouldn't have had to wait for my room that was booked months in advance. We just wanted to get in our room after driving 3hours to your hotel. June 18, 2014
Rated 5.0 out of 5.0 by Great Stay... AGAIN We attend a JDRF fundraiser each year at the Saratoga National golf course and look forward to returning to the hotel for the event. From the amazingly friendly and helpful staff to the comfortable rooms there is nothing we do not like about the hotel. The shuttle service to the event and back is just an over the top treat. I guarantee we will keep sending our friends here and encourage them to stay when in town. Thank you for making the event even better. Great hotel, kudos to the desk staff and shuttle driver for being so great. June 17, 2014
Rated 5.0 out of 5.0 by Fine place for Saratoga Recently renovated hotel with nicely appointed rooms. Hotel is clean, rooms have mini-fridge and microwaves. Black-out curtains kept room dark so we could sleep. Only drawback is small size of bathroom. June 17, 2014
Rated 5.0 out of 5.0 by comfortable and excellent personnel as nice of a holiday inn I have ever experienced. the management should be very proud of the team they have created. June 16, 2014
Rated 5.0 out of 5.0 by Great location Spent a girls weekend with a friend and my daughter and loved our stay. All the staff from the front desk, dining room and housekeeping were friendly and very helpful. Breakfast dessert crepes on Sunday were wonderful!!Pool was great! Very centrally located, downtown just a few minutes walk away. Definitely our choice for a return visit!!! June 13, 2014
Rated 2.0 out of 5.0 by Not worth the price The only good thing about this hotel is the location to downtown Saratoga Springs. The room doors on the first floor do not latch without being slammed. For the price you pay, you would expect it to be up to date. The lobby area is nice, but the rooms are very outdated and had a bad smell. Went down to the lobby at 6am to get coffee and asked the reception desk where to get a water, and one of the ladies told me I would have to walk across the street.. really? Thankfully another worker overheard and grabbed me a water bottle. Hotel was clean which is a plus. June 12, 2014
Rated 5.0 out of 5.0 by Always my first choice when visiting Saratoga! This hotel came recommended by a friend who frequents Saratoga during the racing season. I can't say enough nice things about the staff and service at this Holiday Inn. It's always our first choice as it's within walking distance to essentially everything you could want (and even has a beautiful staircase that spills right into Congress Park in the back!). Last time we came, we decided not to drive to SPAC - on foot it was about a 45 minute walk but was WELL worth it. I won't stay any place else unless I absolutely have to!! June 12, 2014
Rated 5.0 out of 5.0 by Easy and convenient Excellent staff, great customer service made staying here on business very easy June 12, 2014
Rated 5.0 out of 5.0 by Great stay Love this hotel !! They have a shuttle to dowtiwn but everything is o close!! Breakfast was sooo good staff friendly rooms nice and clean stay here all the time June 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great staff. Our annual conference was held here, very clean, friendly staff, great location to all attractions. You must do a "Mineral Bath", what a wonderful place. June 11, 2014
Rated 5.0 out of 5.0 by Super location and wonderful facility I loved the location of this hotel in relation to the shops and Congress Park. The service and the facilities were first rate. The bed was comfortable and I love the ability to choose a soft or firm pillow. Next time I will leave my pillow behind! June 10, 2014
Rated 4.0 out of 5.0 by weekend getaway The hotel staff greeted us upon arrival and check in went smoothly. We were able to have access to our room a few hours prior to check in time which was great. The room was clean and comfortable. The only con I would have to say is that we paid the $10 per person for breakfast and were charged $3.00 for tea. There was free tea and coffee offered in the lobby so we couldn't understand why it was charged on the bill. Otherewise, the wait staff were very friendly and accomodating in the dining area. We were only there one night but would return to this hotel agian when in the area. June 10, 2014
Rated 4.0 out of 5.0 by Was a compliment to a good conference Learned allot at the conference and the hotel made that possible due to providing a relaxing and pleasant environment June 9, 2014
Rated 5.0 out of 5.0 by Great stay! First of all, we travel a lot ( for work and for fun ) so I have the bar set pretty high when it comes to hotels and service and I have to say, we had just the best stay at this hotel!! To give you some back ground, my family has been traveling to Saratoga and Lake George since I was 2 years old. So , I have stayed at this hotel before, BUT not recently since they remodeled it. The location is perfect – very close to town and easy to get to and from. Our check in was great. I have to mention that the woman who checked us in, Theresa, was just great. We weren’t members ( I don’t know how that slipped through the cracks with the number of times we have stayed there ) but she picked up on that and mentioned that we should sign up to get points for our stay. Also members get late check out, free, etc, which was nice. Just a great customer service experience with her. I appreciated that she took the time to help us out. As for our room… We had a suite that I just was blown away by!! For a Holiday Inn, or any hotel for that matter, it was amazing!!!!!!! Kitchen, fridge, living room, Jacuzzi tub with separate shower and everything was freshly remodeled. It was really beautiful. Everything was clean and worked fine. There was a heat lamp in the bathroom which was nice, separate area with the vanity / mirror, etc. It was nice and quiet and thoroughly enjoyed! As for the amenities, the pools were nice ( one indoor and one outdoor ) We tried the outdoor pool which was heated and was perfect for the night. They also have bikes for guest use which I thought was a nice touch. We saw a firepit over by the restaurant but didn’t have a chance to check it out. Overall, huge improvements have been made to the interior of the hotel, staff was amazing, and it was a great experience. Highly recommend! June 6, 2014
Rated 3.0 out of 5.0 by just okay not a very impressive place. Clean and comfortable but overpriced. The hotel is conveniently located and has ample free parking. There us a lovely B June 5, 2014
Rated 5.0 out of 5.0 by Reunion My husband I stayed at the Holiday Inn during my reunion. I was pleasantly surprised at the accommodations. The room had tons of space. There was a fridge in the room (I was expecting to have to fight to get one). There was also a note in the room that if you had forgotten any toiletries, they would give a replacement for free. I was really glad we stayed there. June 4, 2014
Rated 5.0 out of 5.0 by will definitely be back For the most part, my stay was fantastic. The staff was friendly and accommodating. My room was ready at check-in and it was clean - there isn't much more that I expect. I didn't spend a ton of time in the room. Unfortunately, it was about 4am before I realized that the air conditioner didn't work. Also, it's expensive - but so are hotels in Saratoga Springs. June 3, 2014
Rated 5.0 out of 5.0 by Excellent We brought our two dogs for a quick getaway and had the best time. Our room was located right next to Congress Park which made walking them very convenient. The staff was very friendly to us and the dogs. Location is great. Can't wait to come back! May 28, 2014
Rated 5.0 out of 5.0 by overnight stay in saratoga springs Recommended very highly, very comfortable hotel. Located in center of town close to all sorts of shops and restaurants. May 27, 2014
Rated 5.0 out of 5.0 by Always friendly I have stayed at this hotel several times for business purposes and always find it to be clean and the staff friendly. They recognize me when I walk through the door and have always made me feel welcome to their exceptional hotel. May 22, 2014
Rated 5.0 out of 5.0 by Excellent staff and very nice clean room. All was good, except there was no working exhaust fan in the bathroom for taking a hot shower. Otherwise, very nice. May 21, 2014
Rated 3.0 out of 5.0 by great staff and comfortable bed nice location, clean comfortable room. Business center easy to use and bar lounge area was a nice plus. May 21, 2014
Rated 5.0 out of 5.0 by Friendly staff I was in this hotel for a conference. I had a very nice room-clean and comfortable. The food was great too! May 19, 2014
Rated 5.0 out of 5.0 by Everyhing was very satisfactory My only complaint is that I was not able to view EWTN on your list of TV Stations. I do not understand this, as it is FREE to ALL Subscribers. I mentioned this at my last stay in Saratoga Springs, but things were the same this time. Other than the above, I had a very nice visit, came home on Mothers Day in a mood to celebrate with my family. For everything, I thank you. I spoke to the maid preparing to clean upon my departure, and I found her to be very friendly and cooperative. I wish I had gotten her name, but I didn't. All the staff were great! May 17, 2014
Rated 4.0 out of 5.0 by relaxing stay helpfull staff apon ckecking in. Room was available before check-in time which was very convient for tourism. The lounge very comfortgable, well stocked bar with excelent sedvice. Pool was clean with plenty of above average towles available Guest room very clean May 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and overall room I was on business by myself and enjoyed the comfort and cleanliness of the room. The hotel was very easy to find and was centrally located to several places that I visited while staying there. May 15, 2014
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