Rated 4.5 out of 5 by 398
Rated 5.0 out of 5.0 by KatPossible Comfortable, Clean, and Up to Date
I stayed at the Saratoga Holiday Inn for a conference related to work. The staff were friendly and helpful, the rooms were clean and comfortable, and the facilities were very good for our conference presentations.
Pros: service, attractiveness and comfort of rooms, high speed internet, fridge and microwave in room. Fitness center open 24/7. Sufficient parking.
Cons: Bathroom was rather awkwardly small, room lighting could be a little better for my middle-aged eyes, fitness center equipment was basic.
March 3, 2015
Rated 5.0 out of 5.0 by Diane92856 dining
Breakfast is expensive for the amount and type of foods requested.
Dinner had a problem with the doneness of steaks. One of the others was overdone and another was nearly raw. The supervisor appeared reluctant to want to take the steak back and fix the problem. One steak was returned and it took a half hour for another steak to be presented to the customer. Then that steak was nearly raw also.
If the dining experience could be fixed this would be a dynamite place to stay and recommend to others.
March 2, 2015
Rated 5.0 out of 5.0 by Pjnspike Restaurant and bar
While attending the NYATEP conference at the Holiday Inn in Saratoga Springs I met the young woman tending bar. She was extremely helpful with dinner choices, drink specials, and local restaurants for the particular foods I was looking for.
She has great knowledge of good customer service. I felt very well cared for.
March 2, 2015
Rated 5.0 out of 5.0 by Robbie&Donna Winter weekend
Excellent staff gave a warm welcome at reception. The waitress and bar staff were extremely friendly and cheery
March 1, 2015
Rated 5.0 out of 5.0 by bigpaddy Winter getaway
It was zero degrees out and the pool was great to keep the grandkids occupied.
February 27, 2015
Rated 5.0 out of 5.0 by SadieMarriedLady Our small wedding at the hotel a BIG success!
We were looking for a good place to have our wedding that would include just close family. Julie, the Sales Manager, took care of the small and large details to help our event go smoothly and successfully. Family members stayed at the hotel, too, and we all had clean rooms with comfortable beds, fluffy towels, and great pillows! Friendly hotel staff cheerfully answered questions and took care of everything we needed. The food was delicious and well-presented. Our stay was during a very cold, snowy weekend, and the hotel staff worked hard to keep the lobby and common areas clean and welcoming.
February 22, 2015
Rated 4.0 out of 5.0 by Lauren112 I did not want to leave the bed!
I'm pretty picky about mattresses and this was THE most comfortable mattress I've ever slept on. Room was quiet and clean. I could adjust the temperature as I pleased.
For being in upstate NY, a hot tub is a MUST and they didn't have one. That is one thing I suggest having. We stayed up there for a girls weekend in the winter. So we were really hoping it would have a hot tub to warm up in.
The shower head was also very rough. There was one or two settings, both were very hard and left red marks on me after. Other than that, it was a nice stay.
February 19, 2015
Rated 5.0 out of 5.0 by JEMcC Greast stay
Enjoy then dog friendly environment. Great location and good staff. Enjoyed the hotel bar.
February 19, 2015