Rated 4.8 out of 5 by 93
Rated 1.0 out of 5.0 by SHBINC Smelly
The room had a musty smell that was very overbearing. Will not stay here again.
March 11, 2014
Rated 5.0 out of 5.0 by Pizza103 Great hotel and a great location
Very accommodating staff, clean comfortable rooms, appreaciate the room upgrade
February 12, 2014
Rated 5.0 out of 5.0 by mjgirlfriend extended stay
I spent atleast 2 nights a week for several weeks as my granddaughter was in rehab.
They offered a great rate because of my granddaughters in-patient status.
The staff were excellent and could not be nice enough....
the only issue I had was the last night...I shared a bed which was requested as a queen. When I inquired as to whether we had double beds I was told that it was a queen standard. both myself and the lady I slept with have queen beds and they are not as small as that. I m disabled with major problems with my legs and I was not able to sleep at all.
I still plan to stay at the same place when we are in the area for follow up appointments but will sleep alone.
February 9, 2014
Rated 5.0 out of 5.0 by Funwiththefamily Welcoming!!
Very friendly and helpful staff. They went above and beyond!! Clean rooms and property. Very comfy!!
January 20, 2014
Rated 5.0 out of 5.0 by JJ6820 Great Service
I will stay at this hotel again in the future. All the staff members were pleasant and helpful. The rooms were great. The location was perfect.
January 2, 2014
Rated 5.0 out of 5.0 by DaveR81 Excellent customer service
My wife and I arrived with our 2 year old to find a room that hadn't been thoroughly cleaned. I talked with the Front Desk and they automatically upgraded our room and took some money off each night of our stay. The desk manager was friendly, accommodating and checked on us the next morning to see if everything was satisfactory. I would definitely recommend this hotel to anyone staying in the Greater Schenectady area.
January 1, 2014
Rated 4.0 out of 5.0 by composer Easy Access and good prices
We were visiting family for the holidays, and this hotel was the most accessible. It was nice being able to use the dining room for our takeout meal Christmas night.
January 1, 2014
Rated 5.0 out of 5.0 by tirt31 excellent!
Stayed for a company Christmas party definitely reccomend this hotel.
December 16, 2013
Rated 5.0 out of 5.0 by Shocks234 Business distress
I was traveling late at night to get to Rocester ny from Maine....I had a reservation at another HIE in Rocester they were great due to the west hew allowed me to cancel....I called Clifton Park for a last minute reservation as I was familiar with the hotel and area for driving......Brittney was excellent got me a great room....had menues ready for me to call for delivery( it was late and I had not eaten) ..this hotels staff is so great ...even if I need to drive a bit more I always stay there when my business takes me to that area. Andrew is the best as well. Thank you HIE Clifton Park....the best HIE by far...it's a bit of a homey feeling away from home!
December 16, 2013
Rated 2.0 out of 5.0 by ddb3 heating unit in 323
This was my 3rd stay and first bad experience. Room 323 you need to repair the wall heating unit. it was so loud when it kicked on I had to turn it off just to sleep so I froze. It was late and I didn't want to change rooms. I won't stay in that room again and I will be staying with you every month for meetings as I am with Sysco. Id appreciate some compensation if you would be so kind. Other than that I like the property and will stay with you again.
Thanks. Feel free to contact me.
December 16, 2013
Rated 5.0 out of 5.0 by dmc346 Another Grand Stay.
This is a very finely run hotel. The snow and ice during the last visit were taken care of with great aplomb. Ice and snow were taken care of on all side walks.
The staff I came in contact are professional and friendly from the desk, to housekeeping , to the breakfast area.
This is the place of choice for my frequent trips to the 'Capitaland area.'
December 16, 2013
Rated 5.0 out of 5.0 by pattieb Beautiful rooms. Great friendly staff
The room was well equiped with confortable beds. The staff were very helpful and knowledgable about directions and attractions.
November 13, 2013
Rated 5.0 out of 5.0 by dmc346 4.0 STAY
I have been splitting my frequent stays in the Albany Area among here and two other HIE in the area. I will now give all of my frequent stays to this outstanding property.
October 27, 2013
Rated 5.0 out of 5.0 by Russ7217 Comfortable bed!
I only stayed one night at this hotel. The room was very spacious, very clean and I was really impressed with the comfort and level of quality of the bedding. Also, the towels in the bath were not the usual low quality, so thin that you can barely dry yourself after a shower. They were luxurious for this level of accomodation.
I will stay again when in the area. I highly recommend it.
October 25, 2013
Rated 5.0 out of 5.0 by MommyGrammy Overall
Although I normally use this location for business, this time I used it for leisure. It was a rewarding experience.
October 19, 2013
Rated 5.0 out of 5.0 by Bookworm4 Really Nice People
My family stayed at this hotel for three nights. The beds were incredibly comfortable and clean. The people at the desk and in the breakfast room were very friendly. The breakfast was much more than we expected, from fruit to yogurt, to omelettes, scrambled eggs, sausage links, biscuits, sausage gravy, bagels, english muffins, pancakes, cinnamon rolls... not to forget the best coffee we have had in a long time. All that served for three hours so you don't have to get up too early if you're not so inclined.
In the breakfast rooom there is a desk with a computer for anyone to use. We used it each evening to search for things to do the next day. Really convenient to have available and you don't have to get a password or time limits. Nobody else was there so I was able to be on it for as long as I needed, about 15 minutes, and get my searches done.
Next was the workout room. Enough equipment for you to have a complete workout along with an air conditioner you control and a TV you control. We were in heaven and very happy since we decided not to bring the bikes with us.
The room was average with two beds. I will say, we had reserved a room with two QUEEN beds but had two double beds instead. A little smaller than we anticipated, but still a good nights sleep.
The only negatives of the room was the chairs, carpet and the ventilation in the bathroom. The two chairs in the room were so old that when you sat on it you were sitting on the springs. Also, we only used one chair because the other had a large unidentifiable stain that took up half the seat. The one chair we did use was incredibly uncomfortable. The carpet is old and smelly and really needs to be ripped out and replaced. The hallway had newer carpeting, but you walk into the room and start to choke from the carpet. Once you get used to that, it's okay. The venting in the bathroom... well, there is a vent above the toilet but I'll be darned if it was working. I had to wipe down the mirror after each shower and I don't even take very hot showers.
If you want to go out to eat, please go to the Halfmoon Diner just down the road. It's tempting to walk across the lot to the bar and grill, but if you're not going to drink you will be much rewarded from the short drive down the road. Just make a right out of the lot and head straight down and it's on your right side, I believe it's on the corner of Grooms Road if I'm not mistaken.
We decided to stay at this hotel because of the indoor pool, however because of the incredibly intoxicating amount of bleach (chlorine) used in the pool and the heat at which the room was kept at, we were afraid for the kids to be in there for any amount of time, so we never did use the pool. It did look nice though. Also, it's only 4 feet deep, which was a bit of a disappointment, but the workout room more than made up for that.
I would definitely recommend this hotel because the pros outweighed the cons by a good margin.
October 18, 2013
Rated 5.0 out of 5.0 by Suze8 Satisfaction Guaranteed!
Went back to visit Saratoga Springs and stayed in this hotel again. As usual, we're very satisfied. Eventhough it was only an overnight stay, we were able to relax and had a good rest. The staff even recognize us and as usual very friendly and accommodating. Welcome us with bottle of water and treats, which is great!
October 9, 2013
Rated 5.0 out of 5.0 by jackie12345 Great service good food
Again the bed was not as good as other holiday inn expresses we have stayed in. The breakfast was real good and front desk people nice. The bathroom smelled like mildew. I really can't understand why the housekeeping staff is not told to wash the shower curtains.
October 7, 2013
Rated 5.0 out of 5.0 by MWD1 Breakfast
It would have been nice to watch a news program in the morning rather than TNT with some movie on. Perhaps a preference of the employee?
October 5, 2013
Rated 5.0 out of 5.0 by TKeri Clean room and professional staff
My experience at this hotel was above expectations. The room was very clean, it smelled clean and fresh, and the bed was very comfortable. My only complaint was that I could not order a movie.
October 1, 2013
Rated 4.0 out of 5.0 by Marvelous1943 Friendly staff
Enjoyed our stay. Room and bath were clean with adequate towels. Lobby area good. Breakfast area stocked and good choices. The only negative I had was the toaster, which is typical in most hotels, took a long time.
September 20, 2013
Rated 5.0 out of 5.0 by kinglouie63 Nice hotel
I stay at the Clifton Park Holiday Inn Express several times a year for business. My experiences have been great. There are plenty of great restaurants within 3 - 4 miles, even a great place right next door to eat and have an after work refreshment.
September 11, 2013
Rated 5.0 out of 5.0 by Suze8 Great Comfort & Great Service is what you get!!
Planned a last minute trip to Saratoga Springs and found this hotel which is about 15 mins drive there. It's a small hotel but very clean and cozy. No complains with our room, very clean, quiet and bed is comfortable. All the staffs are very friendly and helpful!! They've provided such an excellent service! would stay here again in the future!
September 5, 2013
Rated 4.0 out of 5.0 by garymtl Convenient
Was in Saratoga for a concert at the SPAC and en route to NYC the next day. The hotel is well located just off I87. Comfortable rooms with breakfast included - Big bonus was the restaurant/Bar located accross the parking lot called "Pedlers" . Great vibrant pub with a fair menu. Had a blast before and after the concert at the pub.
September 3, 2013
Rated 5.0 out of 5.0 by Jill68 Comfortable bed, spacious suite and great service
The bed was very comfortable, the suite was nice and big. The people were very polite and happy to help.
I would recommend this place to anyone looking for a place to stay in your area.
August 27, 2013
Rated 5.0 out of 5.0 by Dace22 Excellent Staff
This hotel was comprised of a hugely supportive staff. The hotel itself and rooms were near immaculate.
August 26, 2013
Rated 5.0 out of 5.0 by NancyMac Nice place to stay.
Spent a few days with family at the hotel. Had a very nice time. Staff was attentive and friendly. Very clean and appealing rooms. Would highly recommend for anyone looking to stay in the area. Close enough to Saratoga, but much more reasonable. Breakfast is a great extra, and is especially helpful for those traveling with children. Makes the mornings run much more smoothly. Thank you to all for a wonderful stay.
August 17, 2013
Rated 5.0 out of 5.0 by Shocks234 The best IHG property from Boston to Iowa
The property is well cared for and so clean....the staff all are amazing Danielle, Britt and Andrew were always there to help out make recommendations for everything I needed...James the manager...Outstanding this was my second stay and will go back in October . Thank you Holiday Inn Express Clifton Park NY
August 13, 2013
Rated 5.0 out of 5.0 by Bobstwo Exceptional staff
The room was clean and comfortable and the staff was more than helpful. Will stay at this motel every time that we are in the area. I would recommend taking the hotel shuttle to the Saratoga Race Track. Driver was personable as were the desk staff and dining room hostess.
August 13, 2013
Rated 5.0 out of 5.0 by BeenThereDoneThat Great Value in the Saratoga Area
Our experience at this venue was a very good one. The staff was friendly and helpful. The room was as clean and comfortable as any closer to Saratoga at double or triple the price. The complimentary breakfast was a real plus on the value for the money scale.
We have travelled extensively in the US and abroad at four and five star hotels. Now that we are retired we've had to cut back on the luxury accommodations. This Holiday Inn did not disappoint where comfort and quality was concerned. We'd go back again and will look at Holiday Inn Express in the future as a first choice for reasonably priced lodging.
August 12, 2013