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Rated 3.9 out of 5 by 157 reviewers.
Rated 2.0 out of 5.0 by not my choice I have never stayed at a hotel that did not have rooms with 2 queen beds in the rooms, we had 1 queen and a pull out couch. The pull out sloped towards the middle and was very uncomfortable I barely sleep all night. The shower had multiple personality disorder, it changes from warm to cold to scalding back to cold and continued to change during my 10 minute shower. I did not choose this hotel, we stayed at this hotel as part of a team in Sarnia for a tournament. It was nice that we had rooms next to each other by the outdoor pool so we could socialize and the staff was very friendly. But the indoor pool closed early for maintenance and had way too much chlorine in it both days and the food took way too long to come out at the restaurant. If I have a choice next tournament I don't think I would be staying here. July 23, 2014
Rated 4.0 out of 5.0 by Great night, easy and fast check in and out Stayed over night after a wedding that was hosted by the venue. Room was clean, neat and tidy. The only thing I was a little irked about is that they pre-charged my card over the amount for the hotel room for "just in case" and then the next day charged the actual rate. I understand its if you charge things to the room, tv etc but still was a little uneasy about the "pre-charge". Overall great stay and comfortable. July 23, 2014
Rated 4.0 out of 5.0 by Pillows and Pool/Sauna I found that the pillows were to soft and did not have the proper hold of the neck and head; I actually was looking forwrd to swimming in the indoor pool and use the sauna but both were oout of work (repairs?); only the outdoor pool was operational but at very low 15°C temperatures outside, it was not too inviting. July 21, 2014
Rated 5.0 out of 5.0 by great stay love this place..staff. comfort and RESTAURANT the very best July 18, 2014
Rated 2.0 out of 5.0 by Dirty patio The patio had many cigarette butts on the ground and grass area, although this was a non-smoking room July 17, 2014
Rated 4.0 out of 5.0 by Like the family package option The staff of at the front desk were professional and service oriented. The indoor and outdoor swimming pools were perfect to keep young children occupied. Children under 12 eat for free at the hotel restaurant. Made the visit easier for us. July 17, 2014
Rated 3.0 out of 5.0 by Comfortable Hotel - not so great service The room was comfortable. Had booked 4 people into the room. Needed wheelchair accessible room so had 1 queen bed and 1 sofa bed (no double bed rooms available). Even though they knew four people were sleeping there, we had to call down for bedding for the sofa bed. Waited 1/2 hour, no one came to room. Apparently shift change (11:00 pm) and first staff member contacted did not forward request before she left, not impressed. Second staff member had sheets delivered to door within 10 minutes. Bathroom floor was sticky for both nights we stayed there. Also no room service, had to request fresh towels. Do not recommend Bridges restaurant. Very expensive and food no better than average. Convenient location. If we had had better service, would recommend this room, would stay there again. July 15, 2014
Rated 4.0 out of 5.0 by Best Hotel in Bluewater area In general this hotel is the very best that Bluewater (Sarnia) has to offer. The pillows and beds are not quite as good as some Holiday Inns, and youth sports teams tend to use this hotel, therefore the indoor (hotel has an indoor and outdoor pool) pool is relatively noisy during their stay. July 15, 2014
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