Rated 3.9 out of 5 by 154
Rated 5.0 out of 5.0 by hedgehog 57 great stay
love this place..staff. comfort and RESTAURANT the very best
July 18, 2014
Rated 2.0 out of 5.0 by spanky82000 Dirty patio
The patio had many cigarette butts on the ground and grass area, although this was a non-smoking room
July 17, 2014
Rated 4.0 out of 5.0 by Sunshine1017 Like the family package option
The staff of at the front desk were professional and service oriented.
The indoor and outdoor swimming pools were perfect to keep young children occupied.
Children under 12 eat for free at the hotel restaurant. Made the visit easier for us.
July 17, 2014
Rated 3.0 out of 5.0 by Blackwell4 Comfortable Hotel - not so great service
The room was comfortable. Had booked 4 people into the room. Needed wheelchair accessible room so had 1 queen bed and 1 sofa bed (no double bed rooms available). Even though they knew four people were sleeping there, we had to call down for bedding for the sofa bed. Waited 1/2 hour, no one came to room. Apparently shift change (11:00 pm) and first staff member contacted did not forward request before she left, not impressed. Second staff member had sheets delivered to door within 10 minutes. Bathroom floor was sticky for both nights we stayed there. Also no room service, had to request fresh towels. Do not recommend Bridges restaurant. Very expensive and food no better than average. Convenient location. If we had had better service, would recommend this room, would stay there again.
July 15, 2014
Rated 4.0 out of 5.0 by luke1996 Best Hotel in Bluewater area
In general this hotel is the very best that Bluewater (Sarnia) has to offer. The pillows and beds are not quite as good as some Holiday Inns, and youth sports teams tend to use this hotel, therefore the indoor (hotel has an indoor and outdoor pool) pool is relatively noisy during their stay.
July 15, 2014
Rated 5.0 out of 5.0 by VoltEV Clean, Quiet and Comfortable
...and my electric vehicle was welcomed to plug in to the front canopy Christmas Light plug-in for the evening (until the timer kicked off at 6 AM). ;-) Highly recommended hotel, the staff were calm, pleasant and happy. Quality hotel and I think this place would be better if you liked golf! ;-)
July 14, 2014
Rated 4.0 out of 5.0 by StuntFlier Holiday Inn
Great stay, great staff (some issues with restaurant staff but nothing insurmountable), good room temperature control.
July 13, 2014
Rated 3.0 out of 5.0 by JW484 Tired location
I made the reservation based on the picture I saw on the website (which was the new part) instead we were in the old (two level) part of the hotel.
Room was renovated but this is location is tired.
July 10, 2014