Rated 4.0 out of 5 by 226
Rated 3.0 out of 5.0 by I.Raina Hotel
Over all good hotel. make it more cleaner especially the rooms. housekeeping very poor. Carpets in lobby and rooms need to be changed. Front desk not so courtous but still theygreeted because they had to
October 27, 2014
Rated 5.0 out of 5.0 by Jayzcee Solid stay for the area
The staff is excellent. For the area it is a great place. The low sinks in the bathroom for me.
October 26, 2014
Rated 4.0 out of 5.0 by DJ1964 Lovely quiet grounds and convenient location
I stayed at this hotel in October 2014 with my husband and teenage son and found it to be comfortable with well maintained grounds and facilities, with the one exception being the blinds in the restaurant which were really dirty - please clean these! Not so nice to be eating a lovely, well prepared breakfast looking at dirty blinds. Service was excellent and efficient however and the hostess in the restaurant at breakfast was particularly attentive and actually brought us our coffee and juice and took our order when our waitress became tied up with another table. How nice that your staff looks out for each other like that. Our room was very clean, recently tastefully renovated and comfortable. Pillows were very nice. The balcony needed a sweep however and some former guest had left used coffee cups on the balcony wedged between the railings as ash trays which wasn't nice to find. Pool area looked very clean and nice even though we didn't use.
October 23, 2014
Rated 3.0 out of 5.0 by Al and Angela Comfortable bed and room smells restaurant slow and expensive
The first room assigned to us had a real strong chemical smell.
We called front desk and they assigned us to another room.
A hotel employee came to help us move. When he came in the room he said that he wouldn't stay in that room either.
The next room was acceptable.
Supper was very expensive and we waited a long time for it.
Only after we asked why so long did the waitress explain that the computers were acting up and our order had to be placed a second time.
This should only be a three star rating at the most.
We stayed at other Holiday Inns along our 8 days of travel and had no issues.
October 22, 2014
Rated 4.0 out of 5.0 by dazsmithuk Good stay
We spent two nights here in August.
The air conditioning was on "Arctic" when we arrived, late in the evening with 2 sleeping children; it was so cold we had to open the balcony to get some heat in quickly!
We enjoyed the swimming pools, the room was comfortable; we would have liked a self service breakfast option, rather than the menu only options which took a while to prepare and were bigger than we needed. The hotel was conveniently located.
October 20, 2014
Rated 5.0 out of 5.0 by cmdorkin Great, Comfortable, Friendly Stay
We really enjoyed our stay at the Holiday Inn and Sarnia. We did find the beds a little too hard, but that is just preference. Rooms were very clean and well stocked. Any help required was given with warm regard and accuracy. We would stay again.
October 20, 2014
Rated 5.0 out of 5.0 by gracie 55 great stay
We were in town to attend a wedding The location was great and we had a wonderful sleep We did not use any of the dining facilities
October 19, 2014
Rated 5.0 out of 5.0 by Chelsey7745 Room Quality
Room was clean and bed very comfortable and the right amount of pillows for us. Bathroom on the small side but adequate for what we needed. Excellent shower pressure. Glad to have fridge in room. Real cream for the coffee would have been nice - type provided did not taste good. All staff we encountered were very friendly. Restaurant a little over-priced for the quality of the food but serving staff were very nice and very helpful. Overall had a wonderful stay and would recommend this hotel.
October 16, 2014