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Rated 4.0 out of 5 by 243 reviewers.
Rated 4.0 out of 5.0 by overall not bad I traveled so Sarnia on Business. It has been more than a decade since I stayed at this hotel, but the quality of service remains the same - outstanding! November 10, 2014
Rated 2.0 out of 5.0 by Same Old Nothing new here. Same old rooms with paper thin wall were I could here the neighbours wake up call at 4:00 am. 2 days in a row. I always try to avoid any major chains. They are all the same cookie cutter rooms with cookie cutter breakfasts. I have to say this one had a nice restaurant, but the majority are the identical. It makes travelling less enjoyable when I have to stay at one of these places. November 9, 2014
Rated 4.0 out of 5.0 by Great basics, nice pool Met our needs, and the pool area was nice and warm. November 6, 2014
Rated 5.0 out of 5.0 by quiet getaway typical holiday inn . no surprises. comfortable and relaxing. November 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Was there for 2 days; great service and comfortable atmosphere.Dining experience was very nice. Very good breakfast buffets. October 31, 2014
Rated 2.0 out of 5.0 by Not as good as usual for this location had requested an early check in but when arrived they couldn't accomodate. When we checked in later the room was not what we had requested but we had to get back to a function so we didn;t deal with it then. When we went to bed in a queen not a king bed we foudn that the mattress was completely shot so we didn't get a good sleep Bathroom was outdated and in poor state of repair plus very tiny They did give a discount on checkout. maybe because we are regulars at this location. October 30, 2014
Rated 2.0 out of 5.0 by Loud I had very little sleep the first night as the hallways were very noisy. Slept only 3 hours!! October 29, 2014
Rated 4.0 out of 5.0 by Business Stay at Holiday Inn Breakfast buffet is great when it is provided Room was comfortable October 28, 2014
Rated 5.0 out of 5.0 by Perfect Stay I loved my stay at this location. The staff were so friendly. Everyone said good morning to me in the halls! It's a great value for a great room. The only downside is the TV: Not a lot of variety in channels (But lots of versions of CTV and CBC) and it is very slow to respond to the remote. October 28, 2014
Rated 3.0 out of 5.0 by Hotel Over all good hotel. make it more cleaner especially the rooms. housekeeping very poor. Carpets in lobby and rooms need to be changed. Front desk not so courtous but still theygreeted because they had to October 27, 2014
Rated 5.0 out of 5.0 by Solid stay for the area The staff is excellent. For the area it is a great place. The low sinks in the bathroom for me. October 26, 2014
Rated 4.0 out of 5.0 by Lovely quiet grounds and convenient location I stayed at this hotel in October 2014 with my husband and teenage son and found it to be comfortable with well maintained grounds and facilities, with the one exception being the blinds in the restaurant which were really dirty - please clean these! Not so nice to be eating a lovely, well prepared breakfast looking at dirty blinds. Service was excellent and efficient however and the hostess in the restaurant at breakfast was particularly attentive and actually brought us our coffee and juice and took our order when our waitress became tied up with another table. How nice that your staff looks out for each other like that. Our room was very clean, recently tastefully renovated and comfortable. Pillows were very nice. The balcony needed a sweep however and some former guest had left used coffee cups on the balcony wedged between the railings as ash trays which wasn't nice to find. Pool area looked very clean and nice even though we didn't use. October 23, 2014
Rated 3.0 out of 5.0 by Comfortable bed and room smells restaurant slow and expensive The first room assigned to us had a real strong chemical smell. We called front desk and they assigned us to another room. A hotel employee came to help us move. When he came in the room he said that he wouldn't stay in that room either. The next room was acceptable. Supper was very expensive and we waited a long time for it. Only after we asked why so long did the waitress explain that the computers were acting up and our order had to be placed a second time. This should only be a three star rating at the most. We stayed at other Holiday Inns along our 8 days of travel and had no issues. October 22, 2014
Rated 4.0 out of 5.0 by Good stay We spent two nights here in August. The air conditioning was on "Arctic" when we arrived, late in the evening with 2 sleeping children; it was so cold we had to open the balcony to get some heat in quickly! We enjoyed the swimming pools, the room was comfortable; we would have liked a self service breakfast option, rather than the menu only options which took a while to prepare and were bigger than we needed. The hotel was conveniently located. October 20, 2014
Rated 5.0 out of 5.0 by Great, Comfortable, Friendly Stay We really enjoyed our stay at the Holiday Inn and Sarnia. We did find the beds a little too hard, but that is just preference. Rooms were very clean and well stocked. Any help required was given with warm regard and accuracy. We would stay again. October 20, 2014
Rated 5.0 out of 5.0 by great stay We were in town to attend a wedding The location was great and we had a wonderful sleep We did not use any of the dining facilities October 19, 2014
Rated 5.0 out of 5.0 by Room Quality Room was clean and bed very comfortable and the right amount of pillows for us. Bathroom on the small side but adequate for what we needed. Excellent shower pressure. Glad to have fridge in room. Real cream for the coffee would have been nice - type provided did not taste good. All staff we encountered were very friendly. Restaurant a little over-priced for the quality of the food but serving staff were very nice and very helpful. Overall had a wonderful stay and would recommend this hotel. October 16, 2014
Rated 4.0 out of 5.0 by Holiday Weekend Stayover The Stay was Comfortable, Warm, Clean and Relaxing. The swimming pool is nice and Jacuzzi too. Will come back soon October 16, 2014
Rated 5.0 out of 5.0 by Don't Hesitate Very comfortable and reasonably priced place to stay. Staff are friendly, accommodating and responsive. Would definitely recommend. October 16, 2014
Rated 2.0 out of 5.0 by This hotel needs a major renovation. The wifi internet speed and connectivity in my room was very poor. The room was not well vacuumed as I found a paper clip on the carpet along with a couple of plastic clothing tags. There were also dust balls around the base of the bed. The carpet in my room really needed to be shampooed. The sofa also looked worn and grimy. I've stayed at this hotel quite a bit over the years and not much has changed. "The Tower' as the call it used to be the better option but now it's showing it's age. There's not many options in Sarnia. This town needs a couple of more hotel options... badly. October 15, 2014
Rated 5.0 out of 5.0 by Great Staff and Conference Room Great staff, happy to assist, conference room set up was perfect, I would highly recommend this location for any professional conference or event. October 14, 2014
Rated 5.0 out of 5.0 by Excellent stay at this Holiday Inn Great spot, close to down town Sarnia and close to industrial area for work. October 14, 2014
Rated 2.0 out of 5.0 by Sarnia Holiday in picture on the website does not much the real hotel One of the worst service I have received in holiday in for the last 10 years. Might be I should have expected base on the location of the hotel . next time I stay London and the take hour drive. October 13, 2014
Rated 5.0 out of 5.0 by Great Hotel Convenient Location For doing business in this area, this hotel is a first rate place to stay. October 10, 2014
Rated 4.0 out of 5.0 by comfortable bed TV's in all our rooms were a problem getting them back up and going after hydro outage. October 6, 2014
Rated 5.0 out of 5.0 by Room Heating and cooling The System worked fine but was noisy. I turned it off at night and still had a very comfortable sleep, but I suspect that in the middle of winter of during the hot days of summer, the unit would be anoying if it has to be left on at night while sleeping. October 6, 2014
Rated 2.0 out of 5.0 by Noisy, Soft bed, poor service at front desk Terrible stay - used to work at this Holiday Inn - will no longer state that I worked there - would be too embarassed October 5, 2014
Rated 4.0 out of 5.0 by A nice litttle spot Once you realize how close this hotel is to a busy border crossing, you will appreciate how quiet it is there. a Cute little 9 hole par three to complete the park-like setting. While only there this stay for one night, I had an opportunity to see and use many of the facilities. What i like to see are facilities that are used, and used regularly, this means to me they are maintained, fresh and clean at all times. I have meetings near the Fitness Room, and nearly all day there were several people in there and nary a sound escaped tot he hall. The room needed some updates in decor such as, possibly new desk chair and maybe fixture updating in the bathroom. But even with a slightly dated feel, all things were clean and well maintained. A nice small town feel about the place. September 26, 2014
Rated 5.0 out of 5.0 by Super Staff Great accommodation. A bit pricey though. Outside windows are ready for a clean. All else met our expectations. September 25, 2014
Rated 5.0 out of 5.0 by Comfortable as always! It's always a pleasure staying at this location. On the road to the Casino and "under the bridge fires" is just an added bonus. September 22, 2014
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