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Rated 4.6 out of 5 by 429 reviewers.
Rated 3.0 out of 5.0 by Let Down My husband, myself and our two young children stayed at this property over the weekend and were very dissatisfied with the front-end service. We also had issues with our comfort in the hotel room. During the night it was impossible to have the room at a comfortable temperature. It was either too hot, or too cold - after turning on the air. I pulled the sofa bed out, for my 3yr old to sleep on and the sheets had not been appeared as though someone had slept in these previously. When I asked about parking it was explained that we would not fit in the parkade, as we drive an over-height truck; we could park in the parking lot across the street for 12$ or on the street - if you could find a spot. Should parking not be included in your stay...even if you cannot fit in the parkade?? The ladies at the front desk were less than helpful. I had asked if it was possible to obtain a small amount of dish soap to wash my baby's bottles in the bathroom sink (we did not have a room with a kitchenette)...the response I received was 'we don't have dish soap up here; you can ask the kitchen!' Customer service did not go far at this Holiday Inn. July 30, 2015
Rated 5.0 out of 5.0 by Great stay Convenient, clean, great staff. Situated in the heart of downtown Saskatoon. parking garage is great. July 29, 2015
Rated 5.0 out of 5.0 by Loved it... When first walking into the lobby, everything is beautiful and welcoming. We loved the cucumber and lemon ice water that was available. Very refreshing after a four hour drive. The staff were friendly and helpful and the room was modern, clean and comfy. July 23, 2015
Rated 5.0 out of 5.0 by Great Service I had been staying at he Holiday Inn Downtown 2-4 nights a week for the past 60+ weeks. Although at times the flights got tiring, once I arrived at the hotel the staff at the Holiday Inn Downtown made me feel welcome and at home immediately. Having stayed here for so many weeks the staff, from the front desk, the lounge, room service, security and of course the General Manager got to know me very well. The staff that the GM has on his team were extremely friendly, courteous and helpful. As they say, I became part of the family. I would like to thank everyone at the hotel for their outstanding service and friendliness over the past 15-16 months. The Holiday Inn Downtown is the only place to stay if in Saskatoon. I don't know why anyone would stay anywhere else. July 23, 2015
Rated 5.0 out of 5.0 by Excellent service Staff was exceptionally helpful, and were happy to assist. The room was immaculate and very comfortable. Would recommend this hotel to anyone staying in the city. July 22, 2015
Rated 5.0 out of 5.0 by Spacious clean and comfortable The room was modern, spacious, clean and comfortable. The walk in shower added a very luxurious feeling and had good water pressure which is rare in most hotels. I was greeted warmly by the staff member at check in and the breakfast was delicious and very well priced for the variety served. Staff were very friendly in dining room. Room was not directly on the main hallway which likely added to the quietness. Pool and gym looked clean but did not have opportunity to use. Would highly recommend. July 22, 2015
Rated 4.0 out of 5.0 by Too Expensive The hotel was great just too expensive. The location was great for shopping. July 22, 2015
Rated 5.0 out of 5.0 by Great Stay! This is an absolute gem of a hotel located in downtown Saskatoon. I recommend this property for the location, cleanliness, and service. The general manager is second to none and treats his guests like royalty. The staff follow his leadership and do the same. July 20, 2015
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