Rated 3.0 out of 5.0 by Notherner Not a platinum experience as previously experienced.
When I arrived, the reserved suite was changed to a configuration unsuitable for the purpose of my visit. Beyond that, the rate was changed, too (higher average rate), which was explained by a strange excuse of still lower than what others pay (I did not reserved at that price though). I made the service desk staff aware of this, and my room was changed to a different suite, which felt like a downgrade with no whirlpool, noisy fridge and less comfort, but for the **same price** as the better suite. Also no platinum welcome snack was found in the rooms. I am guessing this might just be the last stay at this hotel, and I will switch back to HIX.
I had no other option but to stay as My colleague and I needed the room as we were attending a 2-day workshop.
If anyone from IHG wants to get in contact with me to resolve this unpleasant stay, my platinum# is 866296481.
May 19, 2013
Rated 5.0 out of 5.0 GREAT STAY!!!
What a wonderful facility. About the best Holiday Inn I have stayed in for a LONG time. Staff very helpful, room was a joy to stay in. Facilities were great - lovely pool.
Breakfast was GREAT!!!!!
May 15, 2013
Rated 4.0 out of 5.0 by Medox Beatiful but....
New hotel, beautiful rooms but:
-No room service
-Breakfast not included on the price
-Breakfast opens at 7:00AM, and since there is no room service... no chance of an early breakfast.
-Waited serveral days from 5 to 10 minutes to get coffee from a person with an agressive attitude.
-Too expensive for the service recieved
-Beds super soft (hurt my back but I won't blame it on them)
Air conditionning super noicy. It woke me up serveral times during the night.
Stayed 2 weeks.
May 13, 2013
Rated 5.0 out of 5.0 by Frigg Excellent rooms and service
Enjoyed the stay very much. The staff were very friendly and courteous. Rooms were very spacious and clean. We would recommend our family and friends to stay. We will return to this hotel most definitely.
May 10, 2013
Rated 4.0 out of 5.0 by SeattlePaula Clean, new and central location
We stayed at the Holiday Inn Saskatoon for three nights. The hotel was very clean, comfortable, the staff attentive, and service was great. The only negatives I have are on our arrival date the smoke detector kept going off and periodically our door bell would ring for no reason throughout our stay. I also thought our room was a bit pricey for Saskatoon.
May 7, 2013
Rated 4.0 out of 5.0 by GinaRN Somewhat disappointed
I am a Platinum Elite Priority Club Member. Here are my comments on my most recent stay in Saskatoon:
Check-in: Staff was polite and check-in went smoothly-I was upgraded to a huge corner suite on the 10th floor and was offered a welcome gift at the desk and in my room.
Room: The suite was beautiful and clean. Housekeeping did a great job during my stay. However, like some previous comments, I am a tea drinker and was disappointed that there was no tea in the room.
Food and beverage: I spend most of my evenings working in the room and was again disappointed to be told that there was no room service. I did order food to take back to my room and was called when my food was ready. I ordered the steak and shrimps-have you ever tried cutting into a steak with a plastic knife and fork? You can't eat steak with a plastic knife and fork. I suppose that it would have tasted good but by then the food was already cold. I also ordered the Belgian smores to go: not good. The toasted marshmallows were hard and gummy and the waffles melted the whipped cream so it was one hot mess. Breakfast was nothing special and a bit on the expensive side. Needless to say, I ate out for the rest of my stay.
First impressions are key: The one time I ate in the restuarant was for breakfast. The 2 servers, although pleasant, were a little too casually dressed: t-shirt and jeans under their aprons-big turn-off. If I wanted to eat at a greasy spoon, I would go to one.
May 6, 2013
Rated 5.0 out of 5.0 by Starjava Excellent!
I stay at this hotel whenever I am in Saskatoon, as do several of my colleagues. I highly recommend it! Great location, amenities, and friendly staff.
May 5, 2013
Rated 4.0 out of 5.0 by traveller12 Beautiful hotel - staff attitudes??
The building itself is lovely! The restaurant and bar have decent food and service. The front desk staff could work on being more friendly - I found the ladies at the front desk to be cold and abrupt (not welcoming). It would be great if they had room service or complimentary breakfast. The security for the most part is good also (room key is the only way to access each floor) considering it is downtown in a higher traffic location.
May 4, 2013