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Rated 3.7 out of 5 by 142 reviewers.
Rated 3.0 out of 5.0 by Needs an update Enjoyed my stay but the bathroom was incredibly small. Had to maneuver around the toilet to step in the shower. September 28, 2014
Rated 5.0 out of 5.0 by Good for the most part. Pool was way to cold. I know the weather may not have been the best before I was there. But the days there were sunny and mid 70's. a warmer pool would have been so much better. All else was except check-in option and wi-fi were just great. September 24, 2014
Rated 5.0 out of 5.0 by Convenient and affordable While visiting Newport or Jamestown, RI, this hotel offers a comfortable, clean and well appointed room for in inexpensive option while still very convenient to our visit destination. Staff is always great. September 22, 2014
Rated 5.0 out of 5.0 by bathroom there is no fan in the very small bathrooms.made getting ready a little hard because you could not see in the mirror for about 10 mins. September 13, 2014
Rated 5.0 out of 5.0 by Another great stay at Holiday Inn - South Kingstown RI This is our third year spending Labor Day weekend in RI and this hotel has exceeded our expectations each visit. The staff is friendly, the facility is clean and modern with a great restaurant and well maintained pool. My family always enjoys our stay here. September 10, 2014
Rated 1.0 out of 5.0 by grumpy night crew Was not treated like a rewards member. Certain benefits were not offered as a Platitum Member September 8, 2014
Rated 4.0 out of 5.0 by Great Hotel,Bad Layout The location of the handicap rooms is in the back of the hotel ( far from the entrance ) and each side of rear entrance had 10 to 12 steps which I could not use. There are no automatic doors for the lobby and restrooms. could use more shelves in the bathroom for personal items. September 8, 2014
Rated 5.0 out of 5.0 by Great bed and pool Very important to have a good resturant and bar. Would not want to get back in the car to go eat. September 6, 2014
Rated 5.0 out of 5.0 by Friendly and welcoming staff, clean rooms. Staff is professional and courteous from check-in to check-out. The rooms are comfortable and clean. Wished mini-fridges and microwaves were a standard staple in the rooms. September 2, 2014
Rated 1.0 out of 5.0 by Paper thin walls Hotel was clean and staff very friendly. Beds are comfortable but walls provide no sound insulation. Noisy neighbors kept us up until 5AM the next morning. Several calls to neighbors room and front desk proved to be futile. Convenient to URI, but will look to stay elsewhere on our next visit. September 2, 2014
Rated 4.0 out of 5.0 by Great Service Nice stay and easy access to popular RI spots. Staff was very friendly and made our stay very comfortable. September 1, 2014
Rated 5.0 out of 5.0 by Very Happy We were very happy with our choice of hotels. The hotel is attractive and clean. All staff members are polite and helpful. The room looked like it was recently updated and was immaculate. We only dined in the restaurant for breakfast and to food and service was perfect. The restaurant staff was very pleasant and were quick to give local advise on local beaches and attractions. I have stayed in many hotels and this was absolutely the best in the class range. August 30, 2014
Rated 5.0 out of 5.0 by Location Convince to beaches and Newport, pool area clean, parking convenient August 30, 2014
Rated 4.0 out of 5.0 by A good experience I have been to this location twice now., a couple months apart. I like that the staff is familiar to me already. They were helpful and made useful suggestions for restaurants. While I did not use the pool, I sat outside by it for a time and felt that it was clean and the area was kept up well. August 28, 2014
Rated 5.0 out of 5.0 by Hotel great-room service not Everything about the stay was great except the room service. It arrived without a tray or condiments - just plates of food and nowhere to put them. The food was not very good and then we were stuck with the plates because there was no tray to leave in the hallway. August 27, 2014
Rated 2.0 out of 5.0 by room comfort confortable bedding is you can stop thinking about the lack of cleaniness of the room and the hall way was way noisy August 27, 2014
Rated 5.0 out of 5.0 by Great stay and wonderful staff This hotel went above and beyond to make us feel comfortable and welcome. It was very clean and everyone that we encountered was very helpful. We were able to relax and simply had a wonderful stay. Thank you Holiday Inn!! August 21, 2014
Rated 4.0 out of 5.0 by Room and Hotel were fine - staff not so The hotel was clean, safe and comfortable. The front desk questioned my IHG membership status and this upset me as a loyal IHG member. The mentality that the customer is wrong, but the computer is correct is a bad customer policy. The area was safe as we had a bubble on top of our suv and in the morning everyone was intact and safe. I wish there were secure areas where vehicles with bubbles on top of the car can be parked with security available for safekeeping of these vehicles. Maybe a new product? It is worth a few bucks for peace of mind! Maybe free to Platinum members. The stay was good, we have 4 in our family and the room only had 3 towels and we were not asked at the front desk if we needed more towels. In my mind, the evening front desk personnel need more training and more thinking about the customer and his needs! I would stay again, a second chance, but I would expect a better reception and thoughtfulness upon arrival by the front desk. August 17, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service We went for a quick overnight near the beach but enjoyed the hotel pool and breakfast the next day. The hotel staff was great and helped in all areas. The beds were very comfy so sleeping was good. The location was very handy too. Very nice experience. August 14, 2014
Rated 4.0 out of 5.0 by close to attractions The property needs an upgrade and will be getting one in the Fall. Food was still below average. New management coming soon too. Professional staff and clean rooms are still a hallmark of this Inn. Location is still one of the best in RI. August 14, 2014
Rated 2.0 out of 5.0 by Cleanliness We were suprised at the lack of cleanliness in the bathroom when we checked in. Unfortunatley it continued throughout our stay, Front Desk Staff adjusted our rate due to the conditions, which we did not ask for. Our complaint was noted by the staff. August 13, 2014
Rated 3.0 out of 5.0 by Defiintely read the bill before leaving! Overall the hotel is great, the staff is friendly, and it is in a good location, but be careful to check your bill the next morning!! Everything seemed fine at the hotel except when it came down to the bill. I was charged double the amount and tried to speak to the front desk about the issue and was told I would have to wait until the manager came in. I was part of a wedding booking and had my confirmation information for the correct price, yet I was still charged the regular amount of the stay. I left my information and still have not heard back from the hotel. I tried again to contact the manager and was unsuccessful- I also left my information again. I live in a different state and want to get this issue resolved immediately, yet so far there has been no one contacting me back and my credit card charge has not changed either. Completely ridiculous. Not worth the headache. August 12, 2014
Rated 3.0 out of 5.0 by Ok hotel, but overpriced The facilities seem old but acceptable, the elevator is a little out of place. The hotel altogether is not bad but for the price is just high for a little below average place. I qualified the staff service poor since I didn't get the welcome package offer as a gold member, first time that happens so I believed I should point it out. August 12, 2014
Rated 5.0 out of 5.0 by Fine hotel for short stays The hotel is clean, comfortable with a great outdoor pool. A single elevator was a problem for me as I have diffic\ulty walking and climbing stairs. August 11, 2014
Rated 5.0 out of 5.0 by great Restaurant Great food at restaurant.Nice,clean rooms nicely decorated.Stayed over to visit Block Island,ferry was close and easy to get to. August 10, 2014
Rated 5.0 out of 5.0 by Great Experience Everything was very enjoyable. this is a quiet Hotel, close enough to the beach. August 10, 2014
Rated 5.0 out of 5.0 by comfortable and roomy Food was great,1st time ever I had a steak with NO grizzle on it, none,it was great.and price was very reasonable..people at front desk were real nice and helpful..also the hotel staff was all great..I would stay there again, when I am in the area... August 9, 2014
Rated 5.0 out of 5.0 by Great stay Had a great stay in this hotel. The only thing I didn't like was the internet would never load on our phones. I would still recommend staying here to anyone. Staff was very friendly. August 8, 2014
Rated 5.0 out of 5.0 by Good hotel experience I stayed here for close to 3 weeks. The staff was very pleasant and the rooms were decent. The carpets could use a renewal but otherwise the room was pretty updated. The hotel pool was nice for a swim after work. The hotel restaurant and bar, "Lilliana's", was ok for meals and a beer. Overall a good experience for my extended stay for business. August 7, 2014
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