Rated 4.1 out of 5 by 199
Rated 2.0 out of 5.0 by BusybodyT The rooms are outdated.
The furniture in the room was really outdated and worn. The price was outrageous!
July 2, 2014
Rated 4.0 out of 5.0 by Dicmicaz Great location and staff
They are re-habing this property, so a little patience is required as you look around. I'm sure they will do a nice job. Location is really convienient to the PVD airport and rental car center as well as the interstate. Very helpful staff. Went out of their way to find my jacket, and help me select a good place to eat that delivered right to the room. They have a nice binder of resturants, etc, but what would help is a map with the locations for us newbies. Breakfast was good, as usual, very nice room. I missed haveing a fridge though. Perhaps that is on the re-hab list. Best snacks every as a welcoming gift-trail mix instead of chips or something else useless. Did not use the fitness center and pool, but they looked OK. Nice touch. Definately would go back.
June 30, 2014
Rated 2.0 out of 5.0 by cinnie room review
Hotel needs a complete upgrade to the rooms, the bathroom was old and the bed was horrible, pillows smelled and the room had an odor that never left.
June 29, 2014
Rated 5.0 out of 5.0 by mnbvc my stay
Too short a stay. In at 03:00 out at 08:00 Quality room as all Holiday Inn properties to sleep for a few hours and get a hot shower before going on to the business I came to Rhode Island to attend to. Hotel could use some jacuzzi rooms.
June 28, 2014
Rated 4.0 out of 5.0 by LLATC719 Govt Stay
Front Desk Staff, always pleasant. This was my second visit in the last 3 months. Maintainance staff responded to my Television issues within minutes.
One problem...The stinch of Cigarette Smoke on the 2nd floor and within my suite was pretty bad. This coming from a former Smoker.. Could not get rid of it. Other than that, the Suite waa comfortable. Could use additional lighting in the living room, the two lamps did help where the table sits.
June 26, 2014
Rated 4.0 out of 5.0 by Josephine37 Comfortable
We had a very nice stay at this HIE. The staff were very helpful and worked with us including breakfast bags for us since we had to leave the hotel before the breakfast was served. The hotel is remodeling so not as polished as it will be when they are done, but it was still comfortable and nice. Thanks!
June 26, 2014
Rated 5.0 out of 5.0 by ruthie44 Our favorite hotel in Providence-Warwick
Just had our third stay here. The staff continues to be very courteous, friendly and helpful. The Great Room is great for breakfast and gatherings. Good food, lovely grounds, easy access to surrounding area.
June 24, 2014
Rated 4.0 out of 5.0 by LJGM Comfortable bed
Our stay was nice at the Holiday Inn Express. Yes, I will go back if in the area. Our main problem was the key cards did not work, being on the 3rd floor made it a hassle to have to keep going back down to the lobby.
June 23, 2014
Rated 3.0 out of 5.0 by TomYKK61 Recent Stay
I was told this property is starting renovations. It is a great building in a super location but does need work as the facilities in comparison to others in the area is about 10 plus years past due. What turned me off was the condition of the window drapes. Filthy with a sticky feel when closing for the night.
Hopefully the owners will insure additional outlets in the room. Not enough.
June 21, 2014
Rated 5.0 out of 5.0 by sista cuz Great Hotel
This hotel is excellent in every way. Used the shuttle to go to and from a wedding. Love that anywhere 3 miles from the hotel the shuttle will take you FREE!
June 18, 2014
Rated 4.0 out of 5.0 by bugs12 Staff
Quite and comfortable. the staff is awesome and are always there to help in anyway possible.
June 18, 2014
Rated 4.0 out of 5.0 by Retired US Army Good location/good service
We drove from Florida for a graduation ceremony and stayed at Holiday Inn Expresses during our entire journey. The Warwick location was the only location that did not have a microwave oven and a small refrigerator in the room and that was a major disappointment for my wife and I. We stayed in Woodbridge, VA, Harrisburg, PA and Charlotte, NC and they all had those items in their rooms. We understood the hotel was undergoing a badly needed renovation and for the most part that didn't present a problem although there was a leaky ceiling in the third floor ice vending area that I notified hotel management about. The size of the breakfast area was impressive and the food was great. Overall the experience was good and I will stay there again if we visit Rhode Island in the future. Hopefully the ownership will install microwaves and refrigerators in the rooms during renovations!
June 17, 2014
Rated 5.0 out of 5.0 Great Customer Service
Was so pleased with both Jaime and another lady (sorry I do not have her name) - they both assisted in checking us in. We had a lively conversation and they were both so helpful in locating a restaurant close to the hotel. They greeted us each time we walked through the lobby - we really felt that they remembered us.
June 15, 2014
Rated 5.0 out of 5.0 by DesertFox stay
Always a hotel I can count on for a good nights sleep. For some reason I usually get the same room, and it's like coming home. Reservation staff super. Front desk could use a little more personality this trip.
June 9, 2014
Rated 5.0 out of 5.0 by GingerSnap287 Great Service 24/7
We stayed here during a wedding and the service was great. The 24/7 shuttle was a very convenient amenity, since the wedding consisted of many events which were all at a different location. The hotel is about to undergo a major update, which it desperately needs. The outdated decor did not put a damper on our fun though, since we were out most of the time and the great service from the staff more than made up for it, in our opinion.
June 6, 2014
Rated 5.0 out of 5.0 by duece 6/2 stay
good place to stay. Close to food airport... can even walk to the rental car place if needed as i did!
No food for breakfast at 5 AM tho.. bummer!!
June 6, 2014
Rated 5.0 out of 5.0 by JJJSZ Staff is Great
Left a valuable item in our room when we checked out. Called the H.I. and they found it. Just received it in the mail yesterday. Thank you H.I.
June 5, 2014
Rated 5.0 out of 5.0 by Stace9901 Fantastic staff and comfort!
Great stay and extremely helpful staff! The shuttle was an excellent resource!
June 4, 2014
Rated 4.0 out of 5.0 by Turtletop Comfortable
I stayed at this property on business which was better than average my only complaint was the pillows are too soft no support.
June 3, 2014
Rated 5.0 out of 5.0 by OBOgirl Friendly staff and quiet night sleep
Staff is welcoming and extremely helpful. All smiles and cheer.
May 21, 2014
Rated 1.0 out of 5.0 by Godfrey's Mom Hotel in transition; avoid if possible till complete
The rooms/hallways are noisy, not very tidy through wear and tear. The doors when opened and or, closed do resonate up and down the way. Our room (201) air conditioner was below par; sometimes would cool, sometimes...not. The toilet paper was thin and cheap feeling. Lighting is much too low level. Sheets inadequate as were constantly coming off the bed to envelope one before morning. My bed box spring or, the mattress was "broken" and crunched somewhat on the mid side. In my opinion, this hotel should warn customers of their transition and charge less....OR, shut down until updated.
The grounds, however, are nicely appointed.
May 17, 2014
Rated 1.0 out of 5.0 by chas63 mistake
horrible stay, espec Sat nite when sub-teen girls were walking/running up & down corridor and chaperone (big joke!) women were well below the task. Then there were the older guys (sports team?) making additional noise. 4 calls to main desk and 4 trips by security (another joke) netted NO decrease in noise, which finally subsided at 1AM.
Hotel itself is in disrepair and is just plain worn out. NEVER AGAIN!!!
May 10, 2014
Rated 5.0 out of 5.0 by Frank185 Had a great stay.
Room was quiet, clean and comfortable. A great place to stop and spend the night.
May 9, 2014
Rated 4.0 out of 5.0 by SeasonedTraveler720 Great stay
No complaints, a good place to catch some sleep before an early AM flight
May 6, 2014
Rated 2.0 out of 5.0 by Bubster12 Room was bad
I walked into my room to find ripped carpets everywhere, a huge white stain on the couch , couch cushions were all stabbed full of holes, tub drain stop didnt work, chair was all mashed down cushions like it was 50 years old, and no fridge or microwave as I usually have at HIE rooms. Was very dissapointed as Holliday Inn Expres are usually excellent for me???
I tried to post pics but it wouldnt let me.....
rejected my post because when I told the truth they didnt like it??
4th time trying to review???
May 6, 2014
Rated 5.0 out of 5.0 by chnv1821 Quality and affordable
The facility was clean, comfortable with friendly staff. The breakfast was a plus and the price was affordable.
April 23, 2014
Rated 3.0 out of 5.0 by Diane1307 Not a bad stay
Room – clean and layout to be expected
Front Desk Staff – OK
Indoor Pool – The pool is our main reason for choosing this Holiday Inn Express. I was disappointed to find the water very cold and dirty. It needs to be better maintained over the weekend. I was also disappointed to see that the spa was drained.
Misc – Would have been nice to have delivery menus from area restaurants in the room.
April 9, 2014
Rated 5.0 out of 5.0 by MikeGMan Great Staff
Staff was very customer focused and the hotel was very clean. All for a very good price!
April 6, 2014
Rated 2.0 out of 5.0 Noisy A/C unit in room
The air conditioning unit was extremely noisy. Kept waking me up all night. One of the worst nights I've ever had
April 5, 2014
Rated 5.0 out of 5.0 by Dawn66 Staff and Service were excellent!
We stayed at Holiday Inn Express in Warwick, RI for a weekend. The entire weekend the staff were professional, friendly, and knowledgeable. One night we had a problem with the hairdryer and it was fixed immediately.
We were impressed that the free continental breakfast offered hot and cold choices. We did take advantage of the coffee that was available 24 hours.
The room was clean and neat with comfortable beds and pillows.
I would definitely stay here again and would recommend this location.
March 17, 2014