Rated 3.7 out of 5 by 141
Rated 5.0 out of 5.0 by Tony & Judy Great stop-over on trip North
We spent a night here while returning from Naples FL to frigid, snowbound MA. The room was clean, the bed comfortable and the staff very pleasant and helpful.
Breakfast was AMAZING, and the biscuits were unbelievably good.
The location is perfect for a walking tour of beautiful Savannah, which we needed after polishing off that breakfast.
March 3, 2015
Rated 1.0 out of 5.0 by JazminK Shocked!
After staying for almost month and half at holiday inn in Verona Madison, I was hoping to receive the same world class service.
Unfortunately , What i experienced was 180 degree opposite of what i expected.
very unprofessional staff
care less house keeping
after receiving my room, I requested an immediate change because the room smelled like some one smoked in there. The front desk had sent new keys for the new room with an employee. As we walked in to the new room, the employee backed up and said" Yes indeed, even this room is stink from cigarette fume.
He called the front desk and informed the young lady about the smell. Not only she was not helpful and apologetic trying to fix the problem she told me " if you are not happy, Please exit the hotel, there are a lot of hotel in the town that may have room !!
I did leave to go find another hotel but unfortunately , every one were sold out due to the SCAD Event in the town.
I return and got another room but was not happy at all.
I asked the house keeper to change my sheets and clean the room. She came in and change the fitted sheet only. Not pillows or other sheets. Toilet was not clean, also dirty cups and dishes were left in the counter, toilet paper holder was empty, she didn't even bother replacing a toilet paper with the empty roll.
The only good experience I had was just to see the pleasant interaction of the gentleman who cooked for breakfast and the restaurant waitress. Thats IT.
It is very sad for me to leave this review in trip advisory after leaving a phenomenal review for the Holiday inn express in Verona Madison.
March 3, 2015
Rated 4.0 out of 5.0 by ohcritter great location
provided a nice base to enjoy sites as most things are walking distance. great dinning locally Paula Deens, Vics, and nice irish pub.
March 2, 2015