Rated 4.0 out of 5.0 by LeapingDexter Nice place to stay
Hotel accommodations were very good. Hallway carpets a bit worn, but not much of a distraction. Enjoyed 'extras' provided by hotel.
May 17, 2013
Rated 4.0 out of 5.0 by Shel29 Great Value
I stayed at the Holiday Inn for a wedding. I was not aware that they had an indoor heated pool and exercise room, both of which I would have used if I brought the proper attire. The room was large and confortable. Service was great. I ordered a refrigerator and got it, along with a microwave, all without additional charge. The towels were plentiful and big. We needed extra toothbrushes and toothpaste, and got it right away. They also gave us the room opposite ours instead of adjourning for our daughter; we liked that better. They even had a shuttle to the wedding site. The only complaint was that there were no blackout shades on our view of the town. And the water pressure in the shower mysteriously dropped out for a while before coming back. Maybe several people were using it. All in all it was a great stay.
May 3, 2013
Rated 3.0 out of 5.0 by nnadgiu Lacked same level of service at other Holiday Inns
As a priority club member, I get additional services and benefits at other holiday inns, that I did not get here. For instance, I typically get a care package, bottled water in the room every morning, coupons for breakfast ($17 for an omelette, orange juice and coffee?!!).
April 23, 2013
Rated 4.0 out of 5.0 by Jared8491 Comfortable and close
close to what needed to do.Had an appointment in the area
April 1, 2013
Rated 5.0 out of 5.0 by Jenn11 Great staff
The staff at front desk were extremely kind and helpful. The management was present and aware of guests needs including keeping bar open late to let our team have some fun!
March 29, 2013
Rated 4.0 out of 5.0 by Mike1993 Great staff, great service
Front desk staff is super friendly and always polite. It snowed overnight and they happily cleaned my car off in the parking lot, I couldnt believe that. I've stayed at this hotel a few times now, the staff is always very pleasant. The restaurant is ok, good for a hotel. My only complaints are that since I'm traveling by myself, I'm totally unable to use the pool or jacuzzi. It's required that more than one person be there to use them. So basically they dont exist if you travel by yourself. And my only other complaint is the TV. Its small, and there are no auxilary inputs. I brought my IPAD and my XBOX and I was unable to use either of them on the TV.
March 13, 2013
Rated 4.0 out of 5.0 by Unionmom stay here all the time
We've stayed at the Schenectady Holiday Inn dozens of times in the past 3 years. We have always been pleased. I do have one complaint that I've experienced consistently but haven't mentioned before: I hate the pillows. I don't experience this at any other non Holiday Inn hotel. They are way too fat for me. If I use one, I often wake with a kink in my neck. I just must remember to bring my own pillow.
And unfortunately, and this has never happened before, housekeeping neglected to clean our room! We left the room at around 11:30 and returned at 5:30 and it was not made up. Yes we did call to complain, but it was too much of an inconvenience at that late time for them to service the room. They just brought up fresh towels.
February 8, 2013
Rated 5.0 out of 5.0 by Martakstull73 Great Experience!
The front desk was incredibly inviting and cheerful during my two night stay. The food was amazing and I would recommend anyone to eat there. The hotel was clean and the bed was very comfortable. I will definitely be returning here again!
January 16, 2013