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Rated 3.8 out of 5 by 28 reviewers.
Rated 4.0 out of 5.0 by So much more than I expected Booked a room at the last minute for a quick business stopover at the start of my vacation. Was pleasantly surprised by the extensive and well-maintained amenities. What I had thought would be a quick night's sleep turned out to be a very pleasant stay. Will definitely stay here again if my travels take me through the area. June 13, 2013
Rated 3.0 out of 5.0 by very friendly and helpful staff The price was very high for Schenectady, NY, but it was reunion weekend for Union College, and there are only four properties near campus, one of which is across from the Holiday Inn and wretched. My only big complaint is the cleanliness. I had a smoking room because it was the only thing left when I reserved, but that does not excuse the filthy carpet. Other aspects were only marginally clean, such as the threshold into the bathroom, the baseboards, and the corners in the bathroom. I think that the room attendants are probably overloaded and under trained. I walked on the carpet for two minutes in my white socks and they were black. The hallway carpets were bad as well. A worker told me that a renovation was coming, but keeping the place clean must be a priority. There is an obvious lack of investment in cleaning, as if the owners/operators are keeping it just clean enough to keep the Holiday Inn flag. June 11, 2013
Rated 4.0 out of 5.0 by Review Comfortable room - halls a bit dark/old, giving a dated feeling. June 8, 2013
Rated 2.0 out of 5.0 by Bad experience The AC was adjacent to the bed and one could not adjust the fan speed or the airflow and it blew right on us. We had to shut it off in order to sleep and since it was a very hot weekend the room became unbearably warm. For 2 nights we could not sleep. At least you should move the bed to the other side of the room away from the AC. The price of the room was very high for what ti was. I would not recommend this hotel. June 7, 2013
Rated 5.0 out of 5.0 by Fine service. Great stay. Wish Schenectady was in better shape, but your hotel was an oasis Your hotel was a welcome respite from a busy, busy weekend. June 7, 2013
Rated 3.0 out of 5.0 by Wouldn't Recommend We've stayed at several Holiday Inns, but this one may have been the worst of them all. While it is a decent hotel to crash in for a night, it is definitely dated and feels dirty (the dirtiness feeling may be because of how old the hotel is). It doesn't appear to be in the best neighborhood. However, the front desk staff was very friendly and we were approached from time to time by friendly housekeepers and maintenance staff. We stayed here as part of a wedding room block - the bride was getting ready in a parlor suite that had non-functioning sink and didn't even contain any silverware as part of the kitchenette. Our air conditioning unit was so loud and making such strange noises that it kept me up for most of the night. The hotel is just in dire need of updating. June 7, 2013
Rated 5.0 out of 5.0 by A GREAT HOTEL FOR A FAMILY STAY EXCELLENT STAFF AND SERVICE. THANKS FOR ALL YOU DID TO MAKE OUR VISIT SO MUCH FUN..... June 5, 2013
Rated 5.0 out of 5.0 by Good experience My first time in Schenectady for Business...At it was excellent in Holiday Inn Schenectady... Front-desk and Restaurant very very good June 4, 2013
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