Rated 3.4 out of 5 by 216
Rated 5.0 out of 5.0 by jkaryl Comfortable beds
The room and hotel were clean and very comfortable. The remodel additions are very modern and flashy. However, the new bathroom fixtures were very confusing to my 87 year old father and the shower did not have a grab bar. The bar staff was very helpful and courteous.
December 8, 2013
Rated 3.0 out of 5.0 by sladeeb No heat, no warm/hot water in bathroom sink, cable went out
It it started to rain the evening I flew in, the temperature in the room was a bit low. I turned on the heat, using the wall Thermostat, the air vent above the thermostat pushed out lots of air, but it was cold! I turned the temperate up to highest temp possible - 90 degrees for 20min, still cold air. Turned it off completely. Notified front desk, they brought blankets, still cold in room if not under blankets. Never had anyone come check the heat the next day as they promised. The sink water never got warm or hot. So on top of freezing in the room. I couldn't wash my hands with warm water! The next day while watching TV, cable went out. Everything else including the member parking upfront and snacks given during check-in were great!
December 6, 2013
Rated 5.0 out of 5.0 by football1 Football Game
I am a Platinum Member. I stayed at this hotel a year ago and did not have any issues. So I figured I would stay there again. Upon checking in, the staff was very friendly. My room was on an upper floor and had already been remodeled. The room was very nice and quiet.
The only problem was it took a while for the hot water for the shower. One day I timed how long it took and It was a little over 3 minutes.
Other than the hot water, the hotel was very nice and close to the light rail line.
The hotel changed the location of the fitness room. Big upgrade.
Next time I come up for a football game, I will stay there.
December 4, 2013