Rated 4.4 out of 5 by 580
Rated 5.0 out of 5.0 by BCB1 convenient, clean quiet
Front desk staff and managers top rate. The best I have ever experienced
June 22, 2016
Rated 1.0 out of 5.0 by RogelioZ Terrible staff
The hotel was very confortable, and very clean. We had a pleasant stay until after our checkout. We were treated very disrespectfully by a staff member when we came back the same day asking for a pair of reading glasses that my mother left in the room. He raised his voice and slammed doors at us after complaining because we were not getting any response after 25 minutes of waiting. It was a very unpleasant situation.
June 19, 2016
Rated 4.0 out of 5.0 by condor123 Great room and wifi, poor restaurant service
Room was very spacious and comfortable, included wifi was great.
Permanently noisy vent in bathroom required closing bathroom door to block noise.
Only relatively poor element of my stay was the breakfast at the hotel's Emerald Grill: slow, inattentive restaurant staff, although the food itself was good.
June 19, 2016
Rated 5.0 out of 5.0 by eeverson The staff will take good care of you
I had a great time here, and the hotel is beautiful. Very close to everything Seattle has to offer and the staff are very accommodating.
June 15, 2016
Rated 2.0 out of 5.0 by FRANKBB parking fee
don't like parking feesxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
June 14, 2016
Rated 5.0 out of 5.0 by No Name 10 Comfortable Stay
All was good. Even hung out a bit after check out. Staff very accommodating.
June 13, 2016
Rated 3.0 out of 5.0 by jbilliot Food
Restaurant was terrible. Slow service and quality was horrible. New management is need, more staff, and staff with better people skills.
June 13, 2016
Rated 1.0 out of 5.0 by Kathy B Susan Inappropriately Dressed Sales
Very uncomfortable as I was staying at the hotel and attending a conference. Having trouble recalling names, believe Kathy and Aubrey? They Looked more like a going out young event than a work environment. Could see bra straps. Both were dressed in mini skirts that looked as something my 20 year old would wear along with 6 inch heels. I was there with my husband for business and very displeased. Tried talking to young lady at front desk she was very sweet however she was alone with a line and the phone kept interrupting us so I gave up. Should have more than one employee on staff for the amount guests pay. You should have a uniform since some ladies do not know how to dress appropriate. was shocked I have never seen so much skin exposed in a professional environment. I will not be back due to this.
June 11, 2016