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Rated 4.3 out of 5 by 294 reviewers.
Rated 5.0 out of 5.0 by Excellent front desk staff, reservations staff and the room was very nice. First time at this Seattle Holiday Inn and was very pleased. Would recommend it highly. Location excellent for Seattle Center events and downtown. October 24, 2013
Rated 5.0 out of 5.0 by Great experience. Centrally located. centrally located in the Seattle area, walking distance to all the shops and even the market. Overall clean room and pleasant staff. October 23, 2013
Rated 2.0 out of 5.0 by Good Location, No Attention to Rewards Members Upon check in, the least I receive at facilities all over the country is a bottle of water. There was nothing offered. When I asked, the gentleman said oh yeah, hold on, and went in back on got me bottle of water. Also, he gave me a free parking pass, although I told him I was not driving a car. I asked if I could switch the parking pass with free breakfast pass... nope. By the way, all holiday Inn's have provided me free breakfast passes for the length of my stay. I had the front desk order me a taxi. I needed it by 5:15, so the front desk said they would call at 5PM. I went down at 5:15PM and she then placed the call. 25 minutes went by and no taxi. I went outside and flagged one down myself. I understand taxi companies can get busy, but the girl at Holiday Inn should have placed a call way in advance then. Good Location, Fair Price.. .polish up on customer service and care for loyal platinum members. October 21, 2013
Rated 5.0 out of 5.0 by Comfortable room and very attentive service Desk service was very happy to help with local directions and arranging shuttle service. Very comfortable room and good high speed internet so could get work done. October 15, 2013
Rated 5.0 out of 5.0 by First Time in Seattle This was one of the nicest Holiday Inn's I've stayed at. Super clean, quiet, comfortable and an awesome location. Will definitely stay here next time! October 14, 2013
Rated 5.0 out of 5.0 Excellent stay! Ray at the front desk was attentive and helpful. The room was very spacious and ultra clean. The service and food at Emerald Grill was very good. Guillermo was excellent, took care of our table kept all fluids topped off. Great work! Will stay here over Athletic a Club. October 10, 2013
Rated 5.0 out of 5.0 by Emerald Grill We sure enjoyed our stay at the Holiday Inn, Seattle. The Emerald Grill Restaurant employees one of the best, most personable bar tenders that I have encountered in a long time. His name is Nick and he crafted wonderful cocktails, he was prompt, and always had a smile. We could tell he was happy to be there. Nick defiantly kept us laughing and satisfied. We decided to stay at the Emerald Grill for the remainder of the evening rather than head out to another venue because of Nick. Great service, well done! October 10, 2013
Rated 5.0 out of 5.0 by Over all fantastic experience I booked this hotel based on other reviews. I am glad I did. The staff was fantastic, the room very comfortable and quiet. The restaurant located next door was friendly and the food was superb. Try the apple pie for desert. October 8, 2013
Rated 4.0 out of 5.0 by Comfortable Bed Room is nice and quiet. Bedding stuff are comfortable. Staff are friendly. October 6, 2013
Rated 4.0 out of 5.0 by Comfortable bed, spacious room, great location Great location, walking distance to many great neighbourhoods. Staff is friendly and always available to assist. Small fridge, safe and microwave in the room. Business center available with your room key with 2 computers and printers. Great when you want to print your boarding pass and last minute tourist information. Only con is that the maid did not respect the "environment friendly card" in the room. She kept changing our towels even if we wrote notes and left them on the towel rack. Ask for a room on a higher floor to avoid hearing the garbage truck at 3am. Free wi-fi available everywhere on property. October 5, 2013
Rated 1.0 out of 5.0 by Terrible service The worst Holiday Inn we have had!!!!!!!! !!!! !!!! !!!! !!!! !!!! October 3, 2013
Rated 5.0 out of 5.0 by Enjoyed my stay Great service and loved the room! The only thing is the walls are a bit thin so I could hear my neighbors. October 2, 2013
Rated 1.0 out of 5.0 by Platinum Service As a Platinum IHG Rewards member I stay at a lot of Holiday Inns and this property ranks as the worst. It is in dire need of an update, the beds are falling apart. It also makes me wonder why they have IHG Rewards. My room was tiny and faced a building 10ft away across an alley - a Holiday Inn Express! Absolutely no view or privacy. I will not return to this hotel. The front desk clerk said he would talk to his GM about my situation and I heard back absolutely nothing. September 30, 2013
Rated 5.0 out of 5.0 by All around excellent Great location near transit and Space Needle. Area being redeveloped. Spacious rooms.Confortable beds. Fantastic large pool for good lap swimming.For the money this is an excellent choice. September 21, 2013
Rated 5.0 out of 5.0 by Convenient and clean We chose this hotel because of location, price, parking. It was significantly less expensive than the other large hotels in downtown Seattle and had a secure parking deck below. The room was clean and ready on time, lobby and staff were welcoming, and we had a quiet night's sleep. Walk-able to the Space Needle, Pike Place, REI, etc., but found it easier to have front desk call a cab and it was no more than $10 to each of these attractions. With $100+ savings over the other hotels, it was worth the cab fare. There wasn't any view from the room per se, but we weren't in there very much anyway. September 20, 2013
Rated 5.0 out of 5.0 by Clean, comfortable room. Nice quit relaxing room. The best water pressure in the shower. Very convient to food and monorail. Very close to Space Needle. Loved the refrigerator and coffee machine in room. Super absorbent towels. The front desk staff very pleasant and helpful. Room attendants restocked and cleaned room daily. I will recommend and return to this hotel. Thanks again. $10 a day for parking but it is in a locked area with easy access. September 19, 2013
Rated 5.0 out of 5.0 by Alaska Cruise We needed a place to stay for one night and close to Space Needle.This was a perfect location. We walked to the pier, market and Space Needle. Great place to crash afterwards. September 15, 2013
Rated 5.0 out of 5.0 by great service The staff were absolutely super! Got us great rate on transportation to airport, within minutes. Rooms were spotless, comfortable. Enjoyed to location within walking to best sights. September 12, 2013
Rated 5.0 out of 5.0 by one night in Seattle Needed to stay one night after a Alaskan Crews. great customer service. room was comfy. Close to Space needle and attractions. September 11, 2013
Rated 5.0 out of 5.0 by Our Seattle Home! The Holiday Inn on Dexter Avenue Provided excellent customer service!! My family a group of 8 flew into Seattle to cruise to Alaska and spent one night at the hotel. During check out the next day we asked if we could return to the hotel upon disembarking from the cruise and prior to our flight leaving Seattle. Not only was the answer yes, but management agreed to secure our luggage and also allow us the use the Business Suite until time for our departing flight. We found the Holiday Inn to be in a great location; near the Space Needle, Downtown, The Market and very good restaurants. The rooms were updated and clean. The hotel management and staff went above and beyond our expectations!! They even gave us free snacks to eat on our flight home! This is our Seattle Home away from Home!!! September 9, 2013
Rated 3.0 out of 5.0 by Nice Hotel/Location, Terrible Service Terrible Service from the Front Desk, they just seemed to always be put out when you asked a question, especially Gerald. The beds were not comfortable at all, but the room was clean. The location was good as we were able to walk to 95% of the places we wanted to go. September 5, 2013
Rated 5.0 out of 5.0 by Cozy Stay by the Needle Staff was excellent great location. Clean rooms comfortable beds! September 2, 2013
Rated 5.0 out of 5.0 by Above and Beyond My grandaughter wander out of my room. The Porter found her brought her to the front desk who immediately started calling to find out where she belonged. I was able to come get her safe and sound. THANK YOU!! I know that would not have happened to us if it had not bee a well trained staff doing what needed to be done. August 28, 2013
Rated 5.0 out of 5.0 by Great location We recently visited Seattle and stayed at this hotel on dexter ave. The staff was friendly, the room was clean, and the location was perfect. It is situated between the space needle complex, the wharf area, queen anne hill, and the downtown. We were able to walk everywhere we wanted to go. I woud recommend this hotel. The only draw back is no pool. The parking was secure and available only with a pass key. Thanks for a great visit! August 27, 2013
Rated 5.0 out of 5.0 by Great place to stay This is the third time we have stayed here before and after an Alaskan cruise. The hotel is close enough to the pier to walk with your luggage (less than a mile). The staff is great and the hotel is very quiet. Good food next door and very close to downtown. We often drop our luggage off at the hotel in the AM and go shopping downtown while we wait to check in. Everyone is very helpful and it is one of my favorite Holiday Inn hotels. We will definitely be back. August 25, 2013
Rated 5.0 out of 5.0 by Nice central location, clean hotel and nice staff I thoroughly enjoyed my stay here. I was able to walk short distances to many major attractions and felt comfortable doing so. The staff was extremely nice and helpful and the rooms and overall hotel was very clean. I will definitely try to stay here when I return to Seattle. August 23, 2013
Rated 5.0 out of 5.0 by Great location & friendly service First time using the IHG Rewards platinum status upgraded to a suite room. Front desk staff Michael was very courteous and professional. Overall staffs at this location were friendly and helpful. Hotel is within walking distance to Pike Place Market, Chihuly Garden & Glass, the Space Needle and EMP Museum. $10 parking per day is a plus, but parking space is a bit small. August 22, 2013
Rated 4.0 out of 5.0 by All good except the curtains We were awoken way too early due to the fact that the room darkening curtains did not span all the way across the window. The only thing keeping the sun out was the sheer curtains and it did nothing. Why do the solid curtains only go about two feet in on both sides? It's just silly and I won't stay there again because of it. It's a shame too because everything else was great. August 21, 2013
Rated 5.0 out of 5.0 by Incredible, friendly service From the moment we arrived, every single staff person we encountered was incredibly friendly and bent over backwards to make sure everything was just right for us. It all started with Gerald at the front desk, who made us feel totally at home. Our first morning, a maintenance man came up lightning quick when I reported we couldn't use our room safe since it had been left locked. After fixing it, he asked if there was anything else he could do. When I told him our coffeemaker wasn't working, he raced out and within five minutes he came back with a brand new-in-the-box coffeemaker. He even brought us a newspaper! As for housekeeping, be on the lookout for Irma. She is the sweetest, hardest working person I've ever seen. She couldn't have been friendlier or more helpful. She even gushed over pictures from my daughter's wedding. Of course, the location of this place couldn't have been better for getting over to the Space Needle Seattle Center area. We were able to walk everywhere. The only semi down comment I could make is that the service was slow at the adjacent restaurant, Emerald Grill, but the food was excellent! I highly recommend everything about this place. August 21, 2013
Rated 4.0 out of 5.0 by Comfortable Room great location for walking Enjoyed our stay before our Alaska Cruise. Appreciated the shuttle service to the pier! Would've appreciated more "dining" idea assistance from front desk. August 20, 2013
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